angela.familyDec 05, 2024 It was suppose to be a deluxe room, dirty corners in rooms, towels were old and tattered on ends and sides. Beds were on wheels, floors were tiled so they moved a lot. Refillable toiletries containers were not filled. Lotion container on bathroom vanity was dusty around the top. Tv remote was difficult to use. Doors to balcony hard to open and lock. BUT pool facilities were fantastic. Close to beach, transport and shopping. Quiet dispite the building of hughrisers and roads around it. AC worked really well. As we arrived and departed after hours really easy to do with helpful reception staff.
Very nice place to stay. The young lady at reception was really helpful with everything. Very good for transport with the light rail only down the road. Would definitely stay there again
The unit was dirty (rubbish under cushions) floor was sticky and the bathroom floor was not clean. Outside the unit the entrance to the pool was closed with rubbish blocking the gate. The smaller pools were closed for maintenance and we were there for a week with no changes to these areas. Plaster was coming off in spa area, the tiles need regrouting and were black and mouldy. Windows were dirty and needed repainting. Not good value for money, and this was supposed to be a deluxe apartment, my families units were worse, we stayed in three for a week.
Second time staying here definitely will be our place to stay in the future
Nice, easy. Perfect for what we wanted
james.friendsSep 03, 2024 Very spacious apartment in beautiful gardens by the pool in a nice quieter part of the Gold Coast. The weather was also awesome.
Team were great and handy for trams, beach and shopping
valda a.familyAug 03, 2024 Property location to shopping, transport, beach is very good.
Great pool area for families
Lady at reception was very helpful
nathan.familyApr 28, 2024 Very clean close to cafes, pubs, restaurants, Pacific Fair and The Gold Gold Convention Centre.
Down side was the bed massage has had to many body's on it over it life and sags badly in the middle. Latch on bath room door needs replacing.
Good location.
Disappointing no cleaning products or beach towels.
All these things were extra costs.
noeline.family_with_childrenMar 22, 2024 My little family enjoyed our stay at this resort! The pools and spas are great and loved how local it is to mall and beach. Can’t wait to stay again!
linda.friendsFeb 08, 2024 Excellent location to everything
linda.family_with_childrenFeb 06, 2024 Excellent property would most definitely stay again very good for children rooms were clean and tidy perfect for a family
adrian.familyDec 28, 2023 Nice facilities to use like pool and BBQ area.
Excellent pool and bbq area
clarence.family_with_childrenAug 13, 2023 Prperty location was excellent
Lovely lady at reception extremely helpful
Property tired needs to be updated
Hot water not hot
denise.familyJun 05, 2023 Was perfect for the kids as there was a great pool and very close to the beach and playgrounds. Only thing for me as my mobility is compromised I could have done with a ground floor apartment instead of a third floor one
joanne k.family_with_childrenMay 29, 2023 Close to shops, beach and easy access to main highway. Apartment was a bit dated and had a few things that need fixing
We really like the location of this property, directly across from Pacific Fair, and walkable if you want. Parking is great and the pools are fantastic for the kids
alyshia.family_with_childrenMay 12, 2023 We loved the room size and location of this property. We could walk to the beach, playgrounds, shopping and restaurants. The facilities were clean and there was plenty for my 2 young kids to do while we relaxed in the sun.
