Great hotel very grand and steeped in history.
I like the personalised helpful service.
The extra mile taken by the hotel
Manager to write a personalised card and gift chocolates every time you come back is amazing.
Although the hotel
Is getting old, it’s still
Got character, spa, sauna, pool that work great.
alison.partnerNov 13, 2024 Amazing property. Lovely room, with mezzanine bedroom. We had an issue when the door from the pool stuck & we couldn't get anyone to respond for a while. Put us off going out there again.
Great for city access. Perfect for parking.
Great rooms.
It was an amazing place. Comfortable, clean, close to all the facilities we needed. Staff very helpful and friendly. Would stay there again when we go back to Melbourne again.
gregory.partnerNov 10, 2024 Close to everything
The old hotel is awesome, I had a great room situated on the corner of the building. The staff were very friendly and helpful and made me feel welcome as soon as I walked in. The hand written note and chocolates on the table when I entered the room was a lovely surprise. I would definitely stay here again.
jeanine.partnerOct 20, 2024 Surely This was not the property I had stayed at before! Thin sheets .. dirty vents. Curtains off their tracks.. and who the heck charges for a Nespresso coffee pod. No breakfasts… and the main foyer was like walking into a cheap self serve backpackers! Look I can’t fault the 2 team members who I saw .. they were polite. I went to the spa and was greeted by the thickest greasiest flick of what I assumed was skin .. ewwww… outta there! The entry to the hotel which the lovely garden pots.. full of cigarette butts. I was very disappointed. Will not return. Did not see one room service or maintenance service person.
emmanuelle.partnerOct 11, 2024 For such a reasonable price, this hotel was located perfectly within walking distance to marvel stadium for a concert we were attending. It’s also very central and within walking distance to a lot of places we wanted to explore. Transportation was readily accessible, as well as lots of dining options located just up the road, open all hours. Staff were fantastic, extremely friendly and helpful, particularly Denis. We will definitely be back!
Apartment spacious, well appointed and the welcome card and chocolates were a lovely touch. However, we wouldn’t stay again. The place is so spooky. See pics
michelle.partnerSep 30, 2024 The room hacy no stairs and close to lift.
We love the area safe and walkable if not you can catch a free tram.
The service here was A , we have never felt so comfortable and welcome!
naomi.partnerAug 30, 2024 Heritage property and as the name says very grand. Staff were very welcoming and personable.
I was welcomed beautifully. Very clean and spacious hotel. Very handy to Southern Cross Station
geoff.partnerAug 18, 2024 The rooms are large and roomy with everything you need for a comfortable stay. Bed was very comfortable and the view was awesome.
amanda.familyAug 08, 2024 Excellent place
The staff were excellent and could not do enough to make my stay pleasant. The bed was super comfortable and overall the room was excellent. I particularly enjoyed the chocolates they left in my room upon arrival.
The only down side was the the noise form the trams, however this subsided during the night so it was not really noticed.
marion.familyJul 14, 2024 Very spacious! The parking is not free. You have to pay $35
