Fourth time there and still a great location for families and larger groups. Spacious clean units with good amenities, particularly the heated pool, hot tub, and sauna.
Parking around the property is an issue when our vehicle did not fit in the underground parkade.
The pool surface could use a refinish as all our kids had multiple cuts/ bloody feet from the pool bottom.
michael.familyNov 11, 2024 Having two full bedrooms and two full bathrooms is great when sharing the space with friends. Being able to also cook or prep a meal is also very convenient as you don’t always want to eat out. The price is reasonable for Canmore. Some of the restaurants are far but the area is developing and every time we go to Canmore thier are more options.
Easy check-in from a double room to a single room after two nights. Spent two nights in a two bedroom two bathroom and when our friends left, we went to one bedroom they had it ready for us and prioritized.
patrick.familyOct 21, 2024 We loved the property and Jeff at Checkin was phenomenal. We enjoyed our stay thoroughly. Thx.
Nice place. Could use a few updates but overall good.
kelsey.familyOct 08, 2024 It is with great regret that I am writing to make an official complaint about my recent holiday/special occasion (wedding) at your hotel – Stoneridge Resort. My family and I were there for a wedding in our family and I was the maid of honor.
I arrived earlier then check in time and noticed a bunch of hvac trucks on site and dismissed it thinking it would not effect my stay at the hotel. Upon speaking with a nice lady at the desk when it was time for check in I was told my room had been upgraded from what I booked (1 bedroom king suite) to a 2 bedroom suite. Everyone loves a free upgrade right? Not in this case.
Upon walking down the hallway to my new "upgraded" room, I was greeted with plastic covering the floors, fans on the floor making it hard to walk with a suitcase and drywall missing off the walls. I was very shocked to see this as paying almost $1000 to stay in your hotel for a weekend I don't expect to have to look at something like that everytime I leave my room which was alot as I was running errands all weekend for the bride.
The bride had come down to my room and was just as shocked at the state of the hallway and she even asked me if front desk had told me about this upon check in.
I then went to the front desk and spoke to a guy with a beard and I politely asked what was going on in the hallway and if something could be done about this issue and say maybe we can change my room back to the king room I had originally booked or some sort of discount.
gregory.partnerOct 07, 2024 Always excellent with great staff!
Excellent hotel and location
daniel.friendsSep 17, 2024 Gorgeoous location with lots of restaurants nearby. Friendly staff, large 2 bedroom 2 bath with all the amenities. Convenient underground parking. Definitely recommend.
varsha.friendsSep 16, 2024 This is was great place to stay at Canmore! Friendly staff and clean rooms
It truly is a five star experience. Everything you could wish for and more! Staff is so welcoming and makes your stay their prime concern. If you wish for a stay of a lifetime- make this your priority.
nitin.family_with_childrenSep 10, 2024 Clean and comfortable rooms
Spacious 2 bedroom 2 bathroom room. Overall, it was a very comfortable stay for 3 people.
Good hotel to live enjoy outdoors activities
vishal.familyAug 19, 2024 We recently had the pleasure of staying at Stoneridge Mountain Resort in Canmore for five nights, and it was an absolutely wonderful experience. From the moment we arrived, we were impressed by the warm and welcoming staff,Tim made check-in a breeze and ensured we had everything we needed for a comfortable stay.
The resort itself is beautifully designed, with stunning mountain views.Our suite was spacious, clean, and incredibly well-appointed with modern amenities. The full kitchen was a great bonus, allowing us to prepare some meals and enjoy them on the private balcony while soaking in the breathtaking scenery.
The location is ideal—just a short drive to Banff National Park and all its natural wonders, yet tucked away in a peaceful, quiet area of Canmore. We loved being able to explore the park during the day and then retreat to the comfort and luxury of the resort in the evenings.
The on-site facilities were fantastic, particularly the heated outdoor pool and hot tub.There’s nothing quite like relaxing in the warm water while surrounded by the majestic Rocky Mountains. The fitness center was also well-equipped.
rushik.familyAug 13, 2024 great hotel at nice location
tenjing.partnerAug 11, 2024 The resort was beautiful and the unit we stayed in was so spacious and comfortable, feeling cozy. Check in with Tim was so easy and he was great with telling us the amenities and information in general. They had a pool, hot tub and gym.
Stone Ridge was extremely clean, the pool and hot tub were great, underground parking was easy, and it was walkable to the cute Canmore downtown. I would stay there again.
