michael.familyNov 27, 2024 Tortuga lodge was incredible if you like seeing Iguanas walking around, howler monkeys in the trees sharing their breakfast with their babies, and Toucans and Macaws flying overhead. Zulay at reception was fantastic! She always had a smile on her face and was so incredibly helpful while solving some problems for us. Enrique and all of the wait/bar/restaurant staff were thoughtful enough to remember our names.Amazing service and amazing resort. We highly recommend the night tour on the property if you like creepy crawly critters. Just an amazing experience for our family.
Had a wonderful time at this property. Kind staff, clean room and great amenities. Food is delicious as well.
Beautiful grounds with private trail. Room has good amenities and food choices/service was excellent. It’s 10min boat ride to town so it’s a bit inconvenient (trade off is super quiet hotel) and gets costly for taxi boat ($8pp one way). There was construction above our room (#15) so we couldn’t take a nap or sleep in! Otherwise it’s a superb hotel and we would absolutely come back!
joachim.family_with_childrenOct 25, 2024 Beautiful hotel, fantastic service, great dining, excellent quiet location!
This lodge is hands down one of the best places I’ve ever stayed in all my years of travel. From the moment I arrived, the staff was friendly and incredibly helpful. The pickup from the small airport was seamless and really eased the anxiety of arriving in a new, unfamiliar place.
The pool was a highlight, with a perfect temperature and a unique design that overlooks the water—truly stunning. My room had tasteful, colorful decor and featured some fun outdoor furniture, giving it a lively, tropical vibe. It was also impeccably clean, which can be challenging in a tropical environment, but the staff does an excellent job maintaining it. Another thoughtful touch was the umbrellas provided in each room, a lifesaver in a place where it rains so often.
Fun benefit - the sound of howler monkeys in the mornings made the experience quite special.
The room was also incredibly quiet, ensuring I had great sleep each night. Getting into town was super easy with the water taxi service. All in all, I had an amazing stay and would highly recommend this place to anyone!
Fantastic cozy hotel next to the jungle. You can see beautiful animals wandering the grounds, and csn go on a wonderful small hike right next to the hotel. The restaurant is also excellent (loved the ceviche and bisque) and the rooms comfy and with air conditioning.
melania.friendsSep 18, 2024 Excellent hotel with great staff. We stayed 3 nights and enjoyed the hotel and also the tours they provide. Good food as well...recomended
This was a very unique stay, we enjoyed our time here and exploring Tortuguero!
A great place to relax
Great food
Excellent boutique hotel in Tortuguero
Wonderful stay at Tortuga lodge. The accommodation and food were fantastic. This place is just magic and very convenient for a flight as Tortuga airport (very quiet) is just across the river. Highly recommend
Good and could be great with more inclusive rate
Great service and good food. All the extras cost a bomb though so the final bill is huge. For example - a 5 minute shuttle on a boat was charged at over 30 dollars. That is a lot. Great place to stay for 2 days but not plenty to do beyond that. Good but felt a bit too much like a machine.
A great stay in a beautiful place close to wonderful jungle to explore.
helen.partnerJan 15, 2024 The hotel location is beautiful, although we didn't realise it couldn't be accessed by road, so please note that if you have a car you have to drive to one of the areas where you can get the boat taxis and leave your car behind. This, however, was a great way to get to the hotel. We had a room with a large balcony and lovely view, and our private tour the next day of the national park, with Elvis, was outstanding and definitely worth the money (although not cheap!). We saw so much from the water and would recommend it to anyone. There isn't anything to do at night, and dinner is from 6 - 8.30pm, but as most tours start from 6am this wasn't a problem as going to bed early is recommended. Beautiful, quiet location, with a free transfer to the local town, although only an hour is needed there as it is just a street with restaurants and shops. The beach isn't anything to write home about, as it is black sandy strewn with wood, so not somewhere nice to sit, but it is worth catching the free boat across the river to have a look at it, and this is also where the air strip is for the plane if you are arriving from San Jose this way. The staff were lovely, the pool is a lovely added bonus and we enjoyed a couple of hours by it and swam in it too. I would highly recommend this hotel if staying in Tortoguero National Park, which is a must if visiting Costa Rica.
The place offers really unique and relaxing experience. The grounds are beautiful, the staff is extremely helpful and accommodating. We loved the rooms though hard surfaces could use better cleaning and BR could use an upgrade. The ac was dripping pretty badly on the first day of our arrival but it was quickly fixed. The food, staff and their services were impeccable.
My biggest disappointment had to do with the steep fee charged for tours. We knew that direct booking through any hotel would be a bit more expensive but 3 times more felt simply exploitative. All the tours offer the same experience but you would pay a third or less booking with external providers. Additionally, there is no access to places outside the hotel except their services which were both quite expensive and limited in times. Also we were not aware that the last boat to get to the lodge leaves at 3:00pm. We had to change our flights to arrive a day early so we could make it on time from SJ. I wish someone would have informed us of this at the time of booking or on their site.
We stayed in three locations/hotels in CR. Tortuga Lodge was our favourite. The staff and service were exceptional. Always a smiling face. Nice touch to remember all our names. Very flexible. Food was excellent and nothing was a problem. Wish we had stayed longer. Thank you Tortuga for a wonderful experience. X
All of the staff were very helpful, friendly and made the difference.
Food at the hotel was particularly good, tasty and very well presented.
We Loved It and Hope to Return
Beautiful facility and wonderful staff who are so friendly and helpful. The food is excellent and plentiful. We only did two activities (extra charge) but both guides were outstanding. We highly recommend Tortuga Lodge.
Fabulous stay at Tortuga Lodge
We loved everything about our stay at Tortuga Lodge. If you're looking for a place that provides both luxury and adventure, this is it. I never imagined I would enjoy a 6:00 am boat ride in the pouring rain on Rio Tortuguero, but since I was comfortably ensconced in my hotel provided poncho, I could fully appreciate the bounties of nature in all of its glory. The abundance of wildlife, skillfully pointed out by our wonderful hawk-eyes guide, Luis, truly made this a unique and special adventure. The highlight of our visit was the 10:00 pm trip to the Caribbean side to see greenback turtles nesting. No photos allowed or necessary. This incredible experience seeing turtles emerge from the water and watching them dig a hole with their flippers and lay their eggs is seared in my memory. While I know our guide Luis had experienced this thousands of times before, his enthusiasm for each new wonder of nature for us made each sighting all the more special. The hotel staff was amazingly friendly and helpful. Kudos to the chef for our wonderful meals. All in all, we had a fabulous three days at Tortuga Lodge and hope to return again soon!
We loved everything about our stay: food, nature, location, services and customer care.
It is not the cheapest but you get what you pay for.
We would recommend and definitely would stay again.
Thank you for taking care of us.
