Review Of Novotel Citygate Hong Kong

Good hotel but not food

Rated 3.0 by Shubham Prajapat . Family Traveller . Dec 14, 2024

Room was good with good metro connectivity but the food served as an indian vegetarian was disgustingly bad. Very few veg options with heavy chinese smell.

Good for transit stay only

Rated 3.0 by Sameer Agrawal . Business Traveller . Dec 08, 2024

Stayed for one night on our way to china. Location is near to airport but far from main city and there is no logistics available if you want to go to main city in night. Spread in breakfast was limited with no options for vegetarians. Even in room service in night we could not get any food / vegetarian sandwich. Shuttle services for airport is prompt.

Excellent Stay

Rated 5.0 by Clifford Paul Payyur . Family Traveller . Nov 03, 2024

Excellent service with customer centric approach. Very conveniently located with direct access to mall for any needs. Totally recommend.

Excellent Stay

Rated 5.0 by Vinay Mysore Jagadish . Family Traveller . Oct 05, 2024

Helpful in allowing early checkin as i arrived at 10am, 2 rooms, had an early flight arrival, so helped us freshen-up and go for tour

Loved novotel city-gate

Rated 5.0 by Ranjeet Singh . Business Traveller . Sep 07, 2024

The property is located at beautiful location, nestled between hills and waterfront. It is just 10mins away from airport making it a preferred choice for comfortable stay

Excellent Stay

Rated 5.0 by Emmerson Pitpit . Aug 24, 2024

Hotel is nice staff are great n helpful.

Novotel citygate

Rated 5.0 by Aniruddha Vinayak Limaye . Business Traveller . Jul 11, 2024

Everything was good except the food. Also room needs to have a weighing scale. Food was not upto the standards staff was polite

Good Stay

Rated 4.0 by Kanak Gupta . Family Traveller . Jun 24, 2024

Great location. Close to the airport and disneyland. And the mtr is there, in case you want to go to hong kong harbour or kowloon or causeway it's easy. The biggest plus is the luntau big buddha, disneyland and airport. The breakfast buffet is decent, the hotel rooms are spacious with all amenities. The only thing we found odd was the reluctance of the hotel to provide drinking water! it's a leed certified hotel, i understand sustainability but not giving water is bizarre!

Good Stay

Rated 4.0 by Gagandeep Chhina . Family Traveller . May 26, 2024

very convenient location at lantau island . just next to mall, MTR, bus station..perfect for Disney , Buddha , cable car, pink dolphin tour . mall is just next door has many food options . buffet breakfast at hotel is very limited but can work if grabbing a quick bite and leaving for visiting the tourist location. overall good property with good service and veg convenient location. people can consider staying here and visiting central and tsim sha in day trips if staying in centre of hong kong is not a requirement

Comfortable stay

Rated 5.0 by Shailesh Patel . Couple Traveller . May 18, 2024

Nice and comfortable stay. Hospitable wonderful staff. Breakfast spread is real good. Highly recommended.

Excellent Stay

Rated 5.0 by SREENI SOMAKUMAR . May 14, 2024

Best stay. Close to disneyland. Just one stop to the train to disney. Shopping outlets too in the same building cable car station also same building. Just a perfect place for tourist. For indians breakfast doesn’t not have much options. We managed with a bakery next to the mrt station

Amazing!

Rated 4.0 by Sanjay Kumar Jain . Business Traveller . Apr 28, 2024

Very comfortable stay and very near to airport. Staff is very courteous and helpful. Decent breakfast spread

Excellent Stay

Rated 5.0 by Ankosh Lath . Mar 24, 2024

Excellent stay. Neat rooms. Mtr station and ngong ping is walking distance away. Very close to airport (15 mins travel. They also have to and fro free airport shuttles running every 20 mins. They provide ample complimentary water bottles upon request. They have bath tub in bathrooms. They can have water kettles to heat water. Indian citizens, there are no water jetspray in toilets, anywhere in hong kong, so you have to use tissues during your stay in hk.

Poor Stay

Rated 2.0 by NEHA RASTOGI . Feb 02, 2024

They do not have rooms to offer for early checkin, rooms are if very small size, in room dining is too poor with very less options and that too close by 10:00 pm

Perfect hotel

Rated 5.0 by AMIT SAXENA . Family Traveller . Dec 13, 2023

Perfect stay you should stay here when ever in hongkong. I am. Planning next year trip in same hotel very good

Excellent Stay

Rated 5.0 by Ayush Gupta . Dec 03, 2023

It’s a nice clean property. Near to airport, ideal for visit to disneyland. Also it’s located next to city-gate mall.

Excellent Stay

Rated 5.0 by BIKRAM SURI . Family Traveller . Dec 02, 2023

The location of the property is very convenient. The breakfast was good. Mtr station is located very close to the hotel

Great hotel to stay

Rated 5.0 by Navaneetha Krishnan . Business Traveller . Oct 25, 2023

Good service & they gave me early check in. Food was good & the rooms were very clean & tidy. All together it was good experience staying in this hotel.

Property amenities

Rated 5.0 by Nirav Narendra Thakkar . Business Traveller . Sep 16, 2023

Everything was good here but for indians been hong kong not much veg options but well connected by city-gate mall which give you food brands and grocery market.

Excellent Stay

Rated 5.0 by sachin sogani . Jun 13, 2023

5. Stay was awesome and extremely well located hotel. Mtr is close, amazing shopping mall connected to hotel. Hotel staff is one of the best i have ever seen. Stay was awesome and extremely well located hotel. Mtr is close, amazing shopping mall connected to hotel. Hotel staff is one of the best i have ever seen. I recommend strongly to visit this hotel.