Pleasant hotel with friendly staff
shihchin.friendsSep 16, 2023 Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
shihchin.friendsSep 15, 2023 A little bit walk from train station... 20 minutes instead 10...
frankie.familyMar 18, 2023 Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
verified t.partnerFeb 03, 2020 Staff was nice and friendly. The room was clean. Free parking was a plus.
Nice location and ample free parking available. Easy check-in and out without hassle. Helpful and pleasant staff. Will definately come back for future trips.
Close to airport. A clean room with convenient location. 7-11 just right across the street. Recommend this room for other guest.
Good breakfast but room is very small. It is ok for one night stay.
free parking, friendly staff who can speak english well.
Good hotel for overnight stay
Stayed here after visiting Lake Toya. Much cheaper option than the hotels in Lake Toya area and good option before pressing on to other destinations (e.g. Furano). Very nice complimentary breakfast and free parking!
Hotel service was excellent as well as their English. Great complimentary breakfast.
Tomakomai Comfort Inn was very comfortable
Very nice. Great service.
A very "comfortable" hotel w/ everything you need
A great hotel with very efficient service, and important amenities on the house (i.e. free) which make all the difference, for example, free wi-fi, a coin-op laundromat, free breakfast (a proper one!), free coffee and tea in the afternoon till midnight (a really nice touch when you're tired and hungry but when it's not meal time yet!). The staff were extremely helpful and friendly, and some could speak English too. The location is convenient if you rent a car, since it's only half an hour from Chitose Airport. There are also a few huge mega-supermarkets and different local restaurants around so you'll not go hungry! The rooms were clean and comfortable, with everything you need. All in all a great stay for a short stay enroute.
My wife and I stayed at this hotel for 3 nights. The hotel is a 15 minute walk away from the Tomakomi Train Station in Tomakomai City. It is a clean and friendly hotel with just the right amount of amenities to make it a comfortable stay. We had Japan Rail passes so each morning we were able to take a train into Sapparo (for the February Snow Festival). The ride is about 1/2hour long in each direction. The hotel is frequented by mostly lone businessmen but it worked out for us. Clean, simple, tidy rooms with internet access, a fridge and a small HD television. Breakfast is included every morning in a ground floor, bistro style eating area. The staff were professional and were able to assist us with general inquiries. Out of all the Comfort Inn hotels we've checked on or stayed at in Japan this one was the cheapest. Its a little ways from Sapparo but it was worth the stay. There are a few shopping malls right beside the Tomakomai Train Station as well if want wants to buy food, clothing, etc. There is a Tourist Information office at the Tomakomai Station as well if one is looking for sites or things to do in Tomakomai City (shopping, fish market, sea port, etc).
???.family_with_childrenSep 13, 2024 快適です。ありがとうございました。
ying l.partnerApr 22, 2024 Very good
