Shangri-La Hotel - Kuala Lumpur

Everything was beautiful at the Shangri-La Hotel - Kuala Lumpur, staff was really friendly and always ready to serve at their best. Peter from the front desk was very helpful at the time of check-out. He helped me to book taxi to the Airport and also charged my phone as I forgot my charge in flight, also he enrolled me in a loyalty program which was very helpful and showed that he was quite confident in what he was doing. I ordered 2 glasses of wine and the room service person delivered it very professionally and his way of service showed an excellency (sorry didn't get his name). Overall very good and nice Shangri-La Hotel - Kuala Lumpur. There was a very small thing I wasn't happy about that when I walked into the room the bedsheets were attacked from both sides which didn't make much difference but showed less presentable. Over all amazing stay and the breakfast was just too delicious. Keep up the good work team. You all were amazing!

Even though it was in the middle of the city, it was a very quiet Shangri-La Hotel - Kuala Lumpur. One could just stay indoors not go anywhere and have the most perfect time, just indoors. Their ground floor lobby has a high ceiling with lush green outside, and the pool has the giantest fishes ever seen. The buffet spread was elaborate and immaculate. Very courteous stuff and food.

Amazing Shangri-La Hotel - Kuala Lumpur. Very warm staff. The rooms are very tastefully done. The decoration is modern and lovely.The amenities provided are top class.The complimentary shuttle provided by the Shangri-La Hotel - Kuala Lumpur at fixed intervals is very useful. The free WiFi is also a great add on. Totally recommend the Shangri-La Hotel - Kuala Lumpur.

The Shangri-La Hotel - Kuala Lumpur is located in a center place of kuala lumpur. It's a nice Shangri-La Hotel - Kuala Lumpur. The hospitality, food quality, ambiance of room all are awesome.
There is nothing dislike to share everything was fine. Especially hospitality was awesome. We enjoyed the Shangri-La Hotel - Kuala Lumpur. Food was awesome.

We were a group of four traveling to kl for a leisure trip. We reached the Hotel a bit early but they were cordial enough to give us an early check-in. Moreover they provided us with a complimentary upgradation of our room. The room service was very prompt and breakfast was very good. Overall it was a great experience. Highly recommended.

Enjoyed stay at Shangri La Hotel Kuala Lumpur, hospitality was excellent. Staff were friendly, Shangri-La Hotel - Kuala Lumpur is neat and clean. Breakfast was good. Hotel is centrally located and walking distance from Twin Tower which is main attraction of Kuala Lumpur. My room was facing Twin Tower.

Very good experience at Shangri-La, pleasant view from my room i.e. Kuala Lumpur tower. Breakfast was awesome and nutritious. Hospitality and room service excellent. I recommend to other travers those travel to Kuala Lumpur please stay Shangri-La. Have a great stay.

Awesome location, wonderful staff, excellent breakfast. & Superb hospitality! Rooms clean & neatly presented but limited tv channels :Tour& TRAVEIS very useful. Food stuff really wonderful and had experienced during room service. Excellent experience

Mere luxury, good customer service from the word go, all staffs exceeded the expectations. Check in and check out were faster. Good location. Nice restaurants and bars are around. Would definitely recommend for a pleasant stay in Kuala Lumpur.

Staff was courteous. Service was good.

Only German TV and South Asian TV programme was available! May be Shangri-La Hotel Kuala Lumpur team can think on this.

Good place, great buffet but not complimentary for early check in.
Should have more plug points for chargers.

Terrific and well planned for kids to enjoy

Was there with family. Hotel is good but a very formal place. Pool was small for kids to enjoy.

Located in the heart of the city. Shangri La Malaysia made our trip memorable. The staff was really on top of hospitality and you guys are gold. The food was awesome and the breakfast spread was massive and delicious.

Nice place to be in the Center of city close to tourist attractions. Hotel was well decorated for Christmas and it was lively. Food was good and slightly more oily side. Overall nice experience. We will definitely visit again

Great location, super hospitality, awesome staffs, clean and spacious room, delicious food.

We were really overwhelmed as the staff was well-groomed. They took care of our requirements regarding our stay, food etc. Room was clean and furnished.

Great location. Very near point to restaurants, klcc and City center. Really wonderful hospitality enjoyed. Nice staffs.

Hotel rooms were a little small for the price. Apart from that everything was good.

Had a really a pleasant stay at the Hotel, experienced a variety of food. Spacious rooms. Overall had a wonderful stay.

Its a lovely Hotel in the center of the City. The ambience is superb and the food is also awesome

Beautiful Maya Hotel with no similarities I feel like we live at home there are no varieties for breakfasts