Super love the place service is awesome 😊
Guest Service and the whole experience was amazingly beautiful
Gorgeous place in fabulous setting. Great activities. Rooms are amazing.
vishali.friendsMay 12, 2024 Our stay at Pangulasian was fantastic. The staff were really attentive, helpful and went above and beyond. From willingness to change the food menu, having a super late spa experience so we could fit it in to seeing someone struggling with snorkelling on an excursion and providing assistance so they could see all a turtle.
The private island experience was amazinG, I couldn’t recommend it more!
majid.partnerApr 10, 2024 Resort is great and the island that it is on along with its surroundings is gorgeous. Staff is pro. Food is ok. value for money is good.
elizabeth.partnerMar 14, 2024 Beautiful resort in perfect location for seeing el Nido.
Comfortable beach bungalow with amazing views. Comfortable beds and soft bedding. Always lots of water and a few nice freebies in your room. Incredibly clean and wel
Maintained throughout the resort with excellent turn down.
Food is excellent with a La carte or buffet options at all meals. We tended to go for a la carte as if honest the buffet food was often like warm if not cold which could be improved. They alternated dinner to the pool area which was a lovely environment however this meant from 2pm onwards staff are prepping for dinner so access to pool loungers becomes limited and you feel very on show / getting in the way which was the only downside we get
Of the resort.
The included trips were safe, well organised and planned to get you there ahead of the max crowds which was special.
The trip to big lagoon and especially Italy
Miniloc reef is second to none - and a visit you can only do if staying at an El Nido resort.
Pre arrival
Communication from head office was poor but don't be concerned about your transfer as the resort really are on top of it. Plan to get a little wet from sea spray and wear sunscreen as the boat transfers are in small speedboats as the resort has no major jetty.
Friendly staff who seemed very genuine and also a very present manager is always nice to see.
If you want peace and tranquility in a very special place would not hesitate to recommend.
Serene. Everyone was incredibly eager to serve. Every need was met before I even had to think about it. The staff is thoughtful and knows each guest by name. The view, the villas and the food were fantastic.
Beautiful location with good room stock however terrible execution on the hotel management side. This isn’t a cheap hotel so the expectation here on guest experience is understandably high, with that said by fixing a few things this hotel could be great.
Firstly, the food was of a really low standard, with cheap buffet style offer and cheap buffet taste, this really needs to be fixed.
Secondly the hotel will really benefit from a proper guest experience manager. To put this into context, we had thought we had organised a private 4 hour boat trip with 48 hours prior notice and had humbly asked the activities attendant to prepare an itinerary for the tour. Unfortunately in the evening prior to the tour (9pm), the activities manager interrupted us at dinner to tell us the boat was not available for a 4 hour tour and also wanted us to give him our proposed itinerary for the tour (ie he was too lazy to put one together himself / forgot).
On the plus side, the hotel offers a few tour options included in the price and Ryan our tour guide was top tier. Staying at the hotel also has some benefits with priority luggage and lounge at the airport, but needless to say, the chance of us staying at Pangulasian island again is very very slim.
The staff was incredible. I have celiac disease which is not easy to accommodate but chef Stanley came to ask me what I wanted at every meal and then made me gluten free safe food so I never got sick and ate well. All guides especially Anton who I interacted with a lot were so attentive to needs and were proactive in pointing out wildlife and sharing facts as well as bringing all the supplies you needed for the day. I can’t say enough good things about Anton. The guides also paddled the tandem kayak for me twice while I just sat - it was ideal! They took pictures and were so professional and kind. Another guide Ryan aLeo assisted with the kids in our group. Beyond the people, the actual island and surrounding area were beautiful. It felt like a movie it was so unreal. We did the complimentary (other than $200 php lagoon fee) resort organized private tours each day and it was a short boat ride to each. This was the most incredible and relaxing trip. I hope to be back.
There was an issue at the end with our Airswift flight off el Nido back to Manila getting cancelled because the small propeller planes don’t have modern technology and can’t fly through haze, which was stressful to be stuck and unable to get back to the resort at night after the cancellation, so just beware of Airswift limitations as a small airline and try to have a day buffer in case you get trapped on the island like we did, even though they say that’s a rare occurrence.
lucas.partnerDec 19, 2023 Best service. The snorkeling is fantastic. Don't go here if you want to party. Do go here if you love nature, want to relax and see marine life and local lizards and monkeys. Tour A and B are a must, highly recommended do at least one of them. It was a very peaceful week. The food was unreal.
Incredible stay! Everything was top notch from the food to the staff to the accommodations! We will be back!
Staff are top-notch, friendly, and attentive! What an amazing experience at one of the most gorgeous places on this planet! Highly recommend the sunrise breakfast cruise if weather permits. Kudos to the Pangulasian staff, from housekeeping, to front desk/buggy patrol, to security, to chefs and dining staff, to boatmen and activities staff, and also cocktail and bar staff… they can be proud to be on top of world! It’s a magical property! Will certainly be back.
The only place to stay in El Nido
If you wrote down a list of exactly what you were looking for in a hotel/resort in El Nido, Pangulasian ticks all the boxes. The key thing that makes all the difference is its proximity to the main attractions, Big Lagoon, Small Lagoon, etc. So when I left the resort in a speed boat at 7am, the tourists from the main island do not arrive until 9am or 10am. I had small lagoon all to myself for a full hour and no one showed up. I also enjoyed secret lagoon for a full hour before anyone showed up. These are some of the most beautiful places in the world, and you don't want them ruined with the sight of florescent kayaks and life vests.
El Nido has put restrictions on the number of people that can visit each site, and the combination of sites that can be visited on the same day. So you will need to stay here at least 3 nights as you can't go to big and small lagoon on the same day.
Pangulasian is a spacious beautiful resort on its own private island. The staff are friendly, the rooms are relaxing, the views are heavenly, it really is paradise. Like the Maldives but with views of nature and more greenery. The resort also has a small trail to a view point where you can watch the beautiful El Nido sunrise and sunset.
Finally if you're an early bird, you can go snorkeling right in front of the resort and see sharks. Not just one small shark from a distance. I saw 7 different sharks right in front of me. Don't worry they are not dangerous, and fear you more than you fear them.
elizabethedward.partnerFeb 21, 2020 Beautiful, stunning, outstanding service and staff!
elizabethedward.partnerFeb 19, 2020 Outstanding, breathtaking, excellent service and the best resort I have ever been!
candice.familyFeb 15, 2020 My family and I had an amazing vacation at Pangulasian Resort. The natural beauty of the island and the resort are second to none. The staff at the resort are warm and attentive, and the day spa is divine. A wide range of water activities are available, as well as a breathtaking private beach. The only area that requires improvement is the food quality (the cocktails were fantastic, though). I can’t wait to return!
verified t.partnerJun 27, 2019 A truly unique place and exactly as gorgeous as seen in the images. Get a beach villa. There are tons of activities provided by the hotel to explore nearby lagoons, and islands. I cannot recommend it enough. We stayed three days and I would have loved to extend. We also came during what should be the rainy season, but it also meant enjoying cooler weather and this is the tropics so no such thing as cold! The hotel says that you need to arrange your bookings with them for connecting boats but in fact its so so well organized from the instant you book your ticket with Air Swift to El Nido airport. Air Swift is a great airline and El Nido airport is wonderful clean and slick resort airport. It's a smooth and VIP service. They take your bags, give you a sticker and place you in the lounge and you're pampered all the way until you arrive to a very hospitable staff reception. The only fault in this beautiful, romantic and enjoyable spot of a hotel is that the food was not that good, breakfast was fine but I suffered for lunch and dinner options. It was really barely acceptable and very pricey and for a remote location it really needs to get better especially for that price.
Best resort I've ever been to. The service is amazing and the place is beautiful. I proposed here, and I would like to especially thank Jenn, Jeff, Alvin, Mikka, and everyone else who helped out. Your efforts were truly commendable. Thank you and I hope to go back soon!
Best of the palawan hotels
Great honeymoon. Lovely island. The staff is phenomenal and goes above and beyond. The rooms were great and the entire property was very nicely managed. The food is great. The complimentary activities are really nice and well worth the costs. Would definitely recommend to all.
