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COUPLE
FAMILY
3.1
Good
5 User Reviews and 10 Ratings
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Guest Reviews
Hamda, a true treasure for hotel sultan.
Rated 5.0 by biju treasa . Couple Traveller . Jan 03, 2025
Stay was so comfortable especially the help from the front desk. Hamda the receptionist was really supportive she charted our trip in very excellent way and her guidance helped us a lot.
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Average Stay
Rated 3.0 by Meenakshi P . Sep 27, 2023
The hospitality was great. But the room did not have plug points to charge our phones/ any electronic devices. The washroom which has a plugin for the shaver, did not have one for the hair dryer. Otherwise the room was clean and comfortable
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Horrible stay, Company poor rating. Mechanism
Rated 1.0 by Harpreet Goomber . Family Traveller . May 10, 2019
Stay, room and breakfast in fact all facilities in hotel are not of level to call it. I asked question to lady at reception as per them their ratings are self proclaimed, I wonder how? I had three awful night and horrible mornings. Rooms are so small. If you getting ready in washroom because that's The only place where they have mirror and someone open The door you will get banged by door every time. At breakfast they have only 3 option in menu you got to pick one among them everyday. Two fruits watermelon and sweet lime everyday and one juice. Spread is next to nothing. First night we. Spotted a lizard in washroom and small insect in tea cattle. Next day we requested change of room, thankfully which they did but third night they forgot to even clean the room. When I asked for it around 9 pm I was told room cleaning person is available till 2 pm only. Thus just manage. I had to request for water bottle as they even missed topping up that too. If you ask for something during night it's The front desk manager who comes all The way to deliver. By any stretch of imagination.
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Location, rooms
Rated 1.0 by Abhishek Kaswan . Dec 11, 2018
Location is good. Rooms are pathetic and very small. No ventilation in rooms. Matchbox sized rooms, felt claustrophobic. No ventilation in rooms. Not even a window, due to which the room had a stuffy smell. Even the bathrooms were smelly.
