Review Of Colombo City Hotel

Good for short stay!

Rated 3.0 by Jayprakash Sakle . Business Traveller . Dec 17, 2024

The location is ideal, situated in the heart of the city with a wide range of hotels and restaurants nearby offering delicious food. However, the standard room initially provided did not have a window, which was not mentioned on makemytrip. The hotel reception resolved the issue by replacing the non-window room with a windowed one. Overall, the stay was average"

Cancel-led booking with no refund

Rated 1.0 by Sahil Gupta . Couple Traveller . Dec 08, 2024

Cancel-led booking with no refund. They cancel-led booking no communication was givenm makemytrip is totally useless for international booking.

Average Stay

Rated 3.0 by Prince Wadhwani . Solo Traveller . Sep 08, 2024

Location is nice but rooms are below average, staff is friendly and nice. Only if you are on a tight budget, then this hotel is for you. There are plenty of restaurants nearby

A visit to colombok

Rated 5.0 by Kukil Saikia . Business Traveller . Aug 27, 2024

Make my trip, and it as always very good property by make my trip. Reception guys were wonderful, always have a smiling face eager to help and assist, food was good

Poor Stay

Rated 2.0 by Biju Varghese . Business Traveller . Aug 18, 2024

Services and facilities are not good more over they don’t have proper accountability and tracking system even for room services and orders. They charged a very big amount for a service which we didn’t avail further more delayed our check out even after they understood that the same was their staffs mistake

Very nice stay

Rated 4.0 by Ravish Bisht . Solo Traveller . Aug 11, 2024

Nice location nice service staff is good connectivity to all major places is nearby. Room service is quick

Average Stay

Rated 3.0 by Om Chennupati . Solo Traveller . Aug 05, 2024

Checkin was delayed and i was asked to wait for 4 hours as mm t has not released payment to hotel. I have made to call mmt care and requested to release the payment to hotel. This is however my last review as i am uninstalling mmt.

Feel good to stay future more continent

Rated 5.0 by Manivannan Balakrishanan . Business Traveller . Aug 05, 2024

Look like ok service better but looking more convinced i am ranking at 5 in future more better services

Good luck should be fine may be next time i feel better and marvelous its

Rated 4.0 by Karupaiah kk . Business Traveller . Aug 02, 2024

I like not bad everything it’s okay very compact size more over all are fine easy travel to airport

Value for money

Rated 4.0 by Rajesh Kumar Mijar Payyarabettu . Solo Traveller . Jul 29, 2024

It's located in the heart of the city. Good conctvity from the hotel location. For those who need budget hotels with prime locations, this is the best option.

Poor Stay

Rated 2.0 by Murtaza Jiddawala . Family Traveller . Jul 19, 2024

Our stay at colombo city hotel was disappointing due to unprofessional staff behavior. When requesting an extra bed as per makemytrip rules priced at $10, we were charged $14 instead. Additionally, staff members laughed at our language barrier struggles, which made us feel unwelcome and frustrated. Despite the hotel's amenities, these issues significantly impacted our experience negatively.

Vantilation

Rated 2.0 by Vikram Vikram . Business Traveller . Jul 18, 2024

Not ventilated hotel and blanket was not available but hotel was near a mall and nearest to the market

Good Stay

Rated 4.0 by Sakina Patrawala . Couple Traveller . Jul 17, 2024

Had a very good stay humble staff and reachable for all location will definitely prefer for a family stay

Excellent Stay

Rated 5.0 by Tyeb Channiwala . Jul 17, 2024

Location was very good, rates are best compared to other similar category hotels

Worst hotel in colombo fort

Rated 1.0 by Pankaj Mhatre . Solo Traveller . Jul 02, 2024

Very unfriendly staff. The receptionists are always busy on their phones. You need to call them 10 times for small requests. The tv inside the room was not working, despite complaining they did nothing. The tea cups given to me were not cleaned post requesting it they changed it. It takes 15 to 20 mins for hot water once you turn on the switch. Avoid this hotel.

Room issue

Rated 1.0 by ali hasanain . Family Traveller . May 19, 2024

When i entered the room, there was no lock of the room and no lock of the washroom. There were only 2 small water bottles. If i have paid at least 5600 rupees, then at least make my trip should have suggested a good hotel.

Terrible Stay

Rated 1.0 by Pankaj Mhatre . May 06, 2024

They called me on the phone (landline inside the room) at 5. 30 am and woke me up saying "you have over stayed in our hotel and your stay is over. I had just checked in on that day. No one even bothered to apologize to me for waking me up at 5. 30 am. For each and every thing you need to come to the reception. No one is available on any of the floors and every one is busy at the reception. I had to informed on multiple occasions about the wifi issues but it took them ages to resolve it. Pathetic experience. The hotel is 1. 5 km away from the colombo fort station and almost 2 kms from the colombo fort bus stand. Auto (tuk tuk) and buses are not easily available near this hotel. No good restaurant near by for decent indian food.

Terrible Stay

Rated 1.0 by Pankaj Mhatre . Solo Traveller . May 06, 2024

They called me on the phone (landline inside the room) at 5. 30 am and woke me up saying "you have over stayed in our hotel and your stay is over. I had just checked in on that day. No one even bothered to apologize to me for waking me up at 5. 30 am. For each and every thing you need to come to the reception. No one is available on any of the floors. I had to informed on multiple occasions about the wifi issues. Pathetic experience. The hotel is 1. 5 km away from the colombo fort station and almost 2 kms from the colombo fort bus stand. Auto (tuk tuk) and buses are not easily available near this hotel. No good restaurant near by for decent indian food.

good place to stay!

Rated 5.0 by Om Chennupati . Business Traveller . Mar 16, 2024

Great place in the colombo 1 area. Accessible to all prime locations. Opposite to colombo world trade centre.

Okay type

Rated 3.0 by Annesha Bhattacharya . Solo Traveller . Feb 18, 2024

It was fine until my full body was hurt from bed bugs attack. The lifts are not cleaned stinky and smelly. Being located in such a good location they can make some changes and pull more customers