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COUPLE
FAMILY
SOLO
BUSINESS
3.1
Good
13 User Reviews and 24 Ratings
Location2.1
Cleanliness2.5
Value for Money2.7
Amenities1.8
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Guest Reviews
Not the ideal hotel.
Rated 1.0 by NAGASAI ADAMA . Family Traveller . Nov 27, 2024
it was never cleaned even once in the five days we stayed there.
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Average stay
Rated 2.0 by Shaina Madan . Couple Traveller . Nov 20, 2024
Pretty mixed stay, the room size and the amenities are okay but the wall had a lot of stains and you will need to walk at-least 15 mins to reach the main road where the bts is
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Novotel duplicate
Rated 2.0 by Mukund Mohan . Family Traveller . Nov 05, 2024
Very poor room quality not justified money paid and name novotel. Everything outdated. No proper amenities.
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Average Stay
Rated 3.0 by Shreyansh Ajmera . Solo Traveller . Oct 13, 2024
The breakfast was not at all upto the mark. No vegetarian options. Also the bathroom was non maintained. Plus balcony was very dirty
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Very bed experience
Rated 1.0 by Shahnawaz Hokabaj . Family Traveller . Nov 19, 2023
5-6 hours we seat on reception at the time of check in then we take room from our money for 16th nova very bed experience with make my trip. We want compensation for mentally harassment whole night. Plz arranged call for me on monday 20th of november around 1:00 o’clock india time from your senior.
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Smells, lack of courtesy
Rated 2.0 by Sricharan Yellajosyula . Business Traveller . Nov 16, 2023
The whole floor stinked and when I complained, and although they offered another room it wasn’t good either. No bell hop to shift luggage from one room to another. Breakfast is served on dot, by that i mean they wont even let you enter the area to have breakfast even though all the food is available.. and they will be rude about it. When asked they say they are from an outside catering agency and that they gotta leave… almost the entire food is taken away without anyone eating it. Also brownie points for how indifferent they are to indians at this hotel… overall poor customer service, a high sense of entitlement for being Thai.. and lack of standards. Hardly the five star service that you think you ll get by looking at novotel properties in India. If you re Indian… dont book here!!
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Spacious and clean room
Rated 5.0 by Akshay Kumar . Couple Traveller . Oct 26, 2023
Hotel has spacious rooms and washing machine in the balcony. Room was neat and clean. Check in and check out was smooth. They have tuk tuk for drop at the buts station. Although it may be a slight walk for some people to the sukhumvit road. Good stay.
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Clean and silent location
Rated 4.0 by Parvinder Singh . Couple Traveller . Feb 17, 2023
Away from hustle bustle, less noisy, good neighborhood
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Excellent Stay
Rated 5.0 by ROOPKUNWAR SINGH . Feb 12, 2023
Excellent
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Torn bed sheets, and towels
Rated 3.0 by sharda ghule . Family Traveller . Jul 15, 2022
It’s though novotel, their bed linens and towels are in terrible conditions. I bought new towels instead of using hotels towels. Rest other things are ok. Hotel staff is also polite. No hotel like service available.
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Terrible Stay
Rated 1.0 by Sanjay Goenka . Jun 19, 2022
Poor service as per the name and brand i choose
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Very erogant and rude staff
Rated 1.0 by Sanjay Goenka . Family Traveller . Jun 12, 2022
Stayed for 6 nights no proper service
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Excellent place to stay
Rated 5.0 by Ajay Mallareddy . Oct 20, 2018
The rooms are very spacious and clean. I can't find a fault with the facilities or service. The prices are a bargain. I have stayed here twice. Great location and clean, spacious rooms.
