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Review Of Baan Yuree Resort & Spa0123401234

Patong, Phuket | 3 minutes walk to Phuket Simon Cabaret

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.3

    Good

    47 User Reviews and 100 Ratings

    Location3.5

    Room4.3

    Food3.4

    Amenities3.2

    Hospitality3.8

    Cleanliness4.1

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    Guest Reviews

    Poor Stay

    Rated 2.0 by Karthik Nateshan . Jan 04, 2025

    The stay was very unpleasant and the staff members were not able to get any service at all. The room service was lethargic. No thanks

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    Poor Stay

    Rated 2.0 by Chandan Kumar Yadav . Jan 01, 2025

    Breakfast was not good. The telephone was not working

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    Excellent Stay

    Rated 5.0 by Debasish Samal . Dec 30, 2024

    Very good experience regarding stay as well as hospitality. The hotel is situated in the prime location of Phuket. All places were very close to the hotel. The hotel also provided us free drop to some places.

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    Average Stay

    Rated 3.0 by Saumitra Pandey . Dec 16, 2024

    Baa n yuree is at top of small hill, if you’re not renting scooter or cab it will be very difficult to climb steep roads to hotel. The view they show is the actual view from hotel, but it’s another nearby hotel, not baa n yuree. Food we ordered from hotel restaurant had an ant in it. They promptly removed it from the bill. Photo taken as proof. I sat on sofa in the room and a rusted spring came out and damaged my lower and back of my thigh. Other things were good but due to few issues mentioned above it was average experience. . Where is my discount code

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    Service

    Rated 2.0 by Vikas Goriya . Business Traveller . Dec 13, 2024

    No room service they dont offer room service even if we want water or glass we have to pick it from reception only self service

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    Terrible Stay

    Rated 1.0 by Neha Dogra . Dec 12, 2024

    1. Unpleasant odor: the room has a strong, unpleasant smell that is making it uncomfortable to stay in. 2. Mosquito problem: there is a noticeable presence of mosquitoes, which is causing a lot of inconvenience. 3. Bathroom door issue: the bathroom door cannot be locked, which is problematic. 4. Sealed-in feeling: the room feels very confined, with limited ventilation.

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    Terrible place to stay

    Rated 1.0 by Sachin Vij . Couple Traveller . Dec 08, 2024

    Poor room service. Housekeeping not available all the time. No dental kit. Tea coffee water refills not provided in room unless asked for and you’ve to go to reception every time to collect.

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    Beware of the steep climb

    Rated 3.0 by Aakash Arora . Couple Traveller . Dec 01, 2024

    It is not an easy job to reach the hotel by foot. There’s a steep climb to reach the hotel. Mini vans booked through tours generally pick up from the hotel parking though.

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    Good Stay

    Rated 4.0 by Prakash Mcc . Business Traveller . Nov 28, 2024

    It’s nice property to stay. Staff easy to communicate staffs one disadvantage is land line in not working in room

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    Good Stay

    Rated 4.0 by Shaunak Desai . Solo Traveller . Nov 25, 2024

    Overall the hotel was very good. They didn’t have room service and also the pool was dirty. The hotel is very nice

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    Bada

    Rated 2.0 by Tajinder Pal Singh . Family Traveller . Nov 16, 2024

    Location is not good; up on the hill, very difficult to walk to go down ;too much mosquitoes in room

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    Poor Stay

    Rated 2.0 by ARIHANT JAIN . Nov 12, 2024

    No electricity for 4 hours. No baggage drop from room to checkout

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    Terrible Stay

    Rated 1.0 by Akash Mannathu . Oct 21, 2024

    I have mistakenly booked on the wrong date. But the dates were not changed on request. Not even the hotel people called us to inform about the checkin. Service not good

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    Excellent

    Rated 5.0 by Abhishek Singh . Couple Traveller . Oct 10, 2024

    Good and beautiful property staff is very corporative with the customers and pols dont do any damage at the property they demand high prices of damages

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    Excellent Stay

    Rated 5.0 by sunny vegada . Couple Traveller . Jul 20, 2024

    Excellent stay. The rooms were big and clean at a reasonable price. Staff was also very polite and always at your service. Highly recommend.

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    Value for money

    Rated 4.0 by Ravi kumar manchala . Solo Traveller . Jul 11, 2024

    Pleasant and relaxed stay, good resort experience. Need rented bike to visit tourist places like patong beach, Bangla street

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    very good

    Rated 5.0 by MHAMMAS Almarzooqi . Couple Traveller . Jun 23, 2024

    Excellent cleanliness and far from disturbance, but the bed is not very comfortable. I thank the previous management of the flexible hotel two years ago and I stayed there for 20 days.

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    bad experience

    Rated 1.0 by Aparna Desai . Family Traveller . May 08, 2024

    *Banyuree review, please post it from your accounts* Got the room 4203 allocated with a 2+1 bed setup. The AC setup is simply hopeless, which does not cool the area where one sleeps (queen bed and single bed)! Complained about the ineffective cooling, given the fact that Phuket is experiencing an enormous heat wave, the receptionist sent a technician, who initially cleaned the dust from the air filter and left, while this made no difference to the cooling part, we lodged another complaint and a different technician visited this time and barely dusted the external exhaust, there was no clarity on what was done and when questioned, the technician was rude and banged the door on us as he left, as this was not seeming to get addressed, we reached out to have the room changed, this was around 4:30pm local time, the hotel expects us to check in by 3pm, which we did accordingly, strangely, with repeated request to change the room, there was no proper acknowledgement or next steps. Since it was late, we requested again n went to bed as we had to explore the city next day! After we reached the hotel the next day after our exploration, it was around 9pm, we requested for a refill of shower gels and water bottles, the front desk agent clearly denied our request stating that there won't be any services after 7pm daily, this is not mentioned elsewhere in the policies which is wierd and awkward way to treat guests. Further when we brought the point about room change which was not addressed, the agent started being rude and impractical without caring about the our pain point, he kept intimidating stating that if there were no actions taken yesterday, the guest at the hotel must follow up in the next morning! Despite knowing the fact that guests visit Thailand to explore and would mostly start early during the day. When requested for a refill of toiletries and drinking water around 9pm, THERE WERE STATEMENTS such as "IT IS IMPOSSIBLE TO GET IT ACCOMMODATED AFTER 7 PM" I cannot imagine a service industry that is into hospitality being so stringent about a queer policy they have made for their own benefit, the argument went on and then came the point of changing the room, when we regarded the pain point, while standing there dripping with sweaty clothes because of lack of proper cooling, the agent further made remarks like, I'm not sure of why or what makes you sweat so much (can't expect someone to be so cheap instead of addressing the concern), while other guests looking at this heated argument, we took the agent to the room to check it himself and while he came to the room, he agreed that the cooling was inefficient and was not cooling the area where it was necessary (the queen size bed area), he further went on to change the room and provided the refill of toiletries (which earlier was told that it gets outsourced and was stocked out, there was literally a big bag filled with what was required) this change over of the room was offered the night before we checked out in the morning (we barely had 7 hours before checking out) while I appreciate the efforts made towards the end, this could have been a pleasant and remarkable experience if this was addressed the first night! The matter of concern here barring the pseudo modesty offered towards the end, fearing for a negative review is the sheer negligence of the staff in addressing concerns raised, they have this tendency to shake things off of their shoulder. On top of it, every room has a big list of what not to do (for the guests) and a hefty list of penalty for tampering anything that's there (while most of them are not offered in the first place), if you request for a room service, new bath towels are expected of guests to go and return at the counter while you check out😆 (this is heights of stupidity). Nevertheless, the changed room was also defective, there was only one functional light, did not raise this concern knowing that it wouldn't make any difference☹️ The pros here are only the location and convenience to reach patong beach. The con is staying here with an expectation of hospitality offered elsewhere.

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    Nice!! and Quite place👍

    Rated 4.0 by Sachin niranjan soni . Couple Traveller . Apr 30, 2024

    Nice hotel , if you are young you will like it more because its at uphill. It’s in phuket so when you get tired and want a decent room to spend pleasant night. Its a good place

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    Average Stay

    Rated 3.0 by Anu Thomas John . Family Traveller . Apr 29, 2024

    Location was a bit far from pathong. Most taxis charges extra money for getting to the hotel. Because the hotel is located on a huge hill. Breakfast was good. They came with a towel( that seems like a part of there drama) that the towel was stained because of us and they want us to buy those towels for 500 bhatt. After some bargaining they settled for 100 bhatt. Then i noticed that there was no logo of the hotel on that towel. Anyway i thought to tip 200bhatt and because of there drama i saved 100bhatt. The resorts near to patong seems little more expensive but it saves your money on taxi and food. Baan yuree to and from pa-thong cost 600bhatt per trip.

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