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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.5
Very Good
1330 User Reviews and 3281 Ratings
Location4.2
Room4
Food3.2
Amenities3.3
Hospitality3.7
Cleanliness3.5
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Guest Reviews
Room condition, male reception staff and room service need impro
Rated 3.0 by Zakir Dharar . Family Traveller . Dec 26, 2024
Hotel room condition, reception male staff greetings and room service need serious improvements. Location is excellent.
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 27, 2024
Dear Valuable Guest,
We are very sorry for the unexpected experience. We have received your feedback and we shared it with our management team.
Sincerely,
Hotel Management
Emirates Grand Hotel
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Emirates grand hotel
Rated 5.0 by Juvin Ithana Candy . Family Traveller . Dec 26, 2024
The rooms and services were good. Accessibility to bus, metro and other services. The rooms were clean
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 27, 2024
Dear Valuable Guest,
Thank you for your kind review and thoughtful recommendation. It's wonderful to know the high standards of cleanliness we adhere to were evident during your stay, and we appreciate you mentioning our hospitable team and stunning views. Please know that the s... Read more
Average Stay
Rated 3.0 by Gagan Juneja . Dec 26, 2024
We have faced a water linkage in the bathroom which was a very bad experience
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 27, 2024
Dear Valuable Guest,
Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a supe... Read more
Unexpected levels of quality of room 506
Rated 1.0 by Mohamed Elmezin . Family Traveller . Dec 24, 2024
Am writing to express my extreme disappointment with the cleanliness of my room during my recent stay at your hotel from [22/12 ] unfortunately, i discovered the presence of insects in my room, which significantly detracted from my overall experience. I believe that this is unacceptable, especially considering the standards that i expect from a hotel of your reputation
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 28, 2024
Dear Valuable Guest,
Thank you for sharing your feedback, we apologize for any inconvenience you experienced, your concern about the Cleaning and overall upkeep been noted, we will be addressing these issues promptly, we value your input and hope to have the opportunity to welco... Read more
A good hotel which is located near burj khalifa
Rated 4.0 by VAIBHAV VIJAYKUMAR IYER . Couple Traveller . Dec 24, 2024
The room was pretty large. The bathroom was well equipped. The breakfast spread was also nice. The location of this hotel is very good. Only downside is that the hotel building is a bit old and the ac in the room will chill very much. We had to switch off the ac in the room as it had become cold. But considering the price that we paid for this hotel, it was a great choice.
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 27, 2024
Dear Valuable Guest
We very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ... Read more
Comfortable Stay & Great Location
Rated 4.0 by Vishesh Khurana . Business Traveller . Dec 23, 2024
Clean rooms and great location. The cafés and restaurants nearby are nice. The connectivity is great as there is a metro station right opposite the hotel
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 27, 2024
Dear Valuable Guest,
Thank you for your kind review and thoughtful recommendation. It's wonderful to know the high standards of cleanliness we adhere to were evident during your stay, and we appreciate you mentioning our hospitable team and stunning views. Please know that the s... Read more
Average Stay
Rated 3.0 by kunnel antony . Dec 22, 2024
The location is good, they need to improve on the upkeep of building, facility and cleanliness.
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 23, 2024
Dear Valuable Guest,
Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a supe... Read more
Excellent Stay
Rated 5.0 by Soumeya Ebmber . Family Traveller . Dec 22, 2024
It was a beautiful experience. The hotel has a beautiful location and the staff are very cooperative. You feel comfortable if you book with them. The room is very large. It will be my future destination if I visit Dubai, God willing.
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 27, 2024
Dear Valuable Guest,
Thank you for choosing Emirates Grand Hotel and sharing such a wonderful review. We are delighted that our amazing staff, spotless, safe accommodations and fantastic location helped you have such a great stay. Your comments will be shared with the team, and ... Read more
Excellent
Rated 5.0 by Happy Kumar . Couple Traveller . Dec 22, 2024
Good experience i am subject other e frnd reference your hotel very beautiful near buf khfila near metro station
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 23, 2024
Dear Valuable Guest,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Emirates Grand Hotel. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their ... Read more
Good Stay
Rated 4.0 by BalaMurugan Thanapal . Solo Traveller . Dec 21, 2024
Reception and support staff services were good, especially sarah. When they had to change my room due to some work on the floor, they upgraded me to a room with a great view. Has super market, concierge downstairs are very convenient. Metro access and nearby eateries options are very convenient. Over all a happy stay !
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 23, 2024
Dear Valuable Guest,
We're thrilled to hear that you consider us an excellent hotel with the highest standards. It's fantastic to know that you found our colleagues friendly. We're honored that you've chosen to stay at emirates grand hotel . Sara will be thrilled to know that ... Read more
Terrible Stay
Rated 1.0 by Sunil Nazare . Dec 20, 2024
What you see is opposite to what u get in reality. It's a v run down property with v bad amenities and services. Would not recommend this property to anyone. Only good thing is the location which is proximity to metro station. Other than this it's a no
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 22, 2024
Dear Valuable Guest,
Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a supe... Read more
Terrible Stay
Rated 1.0 by Aryan Nazare . Dec 19, 2024
The stay was horrible, the rooms aren't as mentioned in the pictures, even the service staff wasn't cooperative at all. The pool area was shut as it was under maintenance. Housekeeping was needed to be requested again and again for them to clean the rooms as they weren't doing on a daily basis. The shower area was leaking from the bathtub, the sink area was leaking making the whole bathroom wet, and in-spite of requesting the head desk to fix the issue, it wasn't fixed. Quite disappointing
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 22, 2024
Dear Valuable Guest,
Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a supe... Read more
Good Stay
Rated 4.0 by Subhashish Chakravarti . Family Traveller . Dec 17, 2024
Stay and rooms were of class 1 category service was also good but pantry food delivery was not good needs to improve on it
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 19, 2024
Dear Valuable Guest
We very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ... Read more
Poor Stay
Rated 2.0 by Shagun Shagun . Dec 17, 2024
after coming here, there are no facilities at all. The hotel is not at all like it was shown. It is very bad. Blanket are not available
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 20, 2024
Dear Valuable Guest,
Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a supe... Read more
Great experience and well connected
Rated 4.0 by Rishikesh Sonthalia . Family Traveller . Dec 15, 2024
It is a value for money stay in prime location. The location provides multiple model connectivity
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 16, 2024
Dear Valuable Guest
We very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ... Read more
👎
Rated 2.0 by Akshay pawar . Family Traveller . Dec 13, 2024
Room cleaning bathroom 0 star Don't add breakfast less options and no taste waste of money instead order online or go somewhere for 5 days we did not eat breakfast even fruits were also old and low quality Only one thing was better that is location
That is near to metro station I regret booking this hotel If you want cheap hotel with bad service and bad hygiene book this
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 19, 2024
Dear Valuable Guest,
Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a supe... Read more
Out of 10 for this budget
Rated 5.0 by Prabin Raj Paulraj . Group Traveller . Dec 11, 2024
Awesome hotel really i like it i did take food here, but its very near to metro city also
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 13, 2024
Dear Valuable Guest, thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Emirates Grand Hotel. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their l... Read more
Always have a clear view of burj khalifa.
Rated 4.0 by Soubhik Das . Family Traveller . Dec 11, 2024
The location is awesome. Emirates grand hotel-near burj khalifa hotel is located in walking distance of financial center metro station. If you want to enjoy the location of sheikh z aid road and enjoy evening and morning strolling around this main road then this budget hotel is for you. You can see the burj khalifa always. Actually the location is luckily placed in a way that you can have a clear view of burj khalifa from and out side the hotel. Otherwise the staffs are helpful. Hotel rooms are not so big. Comfortable stay for a couple. All the main attractions are nearby from the hotel. Easy metro access. Other main (in this price range, eg. Gevora) hotels are placed such a way that you can not see burj khalifa for other obstruction. It's a rosy feature.
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 15, 2024
Dear Valuable Guest,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Emirates Grand Hotel. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their ... Read more
Average Stay
Rated 3.0 by shipra saumya . Couple Traveller . Dec 11, 2024
It was good. Pool was closed for all the days. There is no pool cleaning service sometimes miss lots of items everyday and less responsive. Overall room was nice with a view
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 16, 2024
Dear Valuable Guest, thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Emirates Grand Hotel. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their l... Read more
Amazing view
Rated 4.0 by Raju Ranjan Tiwari . Couple Traveller . Dec 11, 2024
Staff was amazing they give us upgraded room as a couple which was glass covered and view of burj khalifa
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Emirates Grand Hotel-Near Burj Khalifa has replied on Dec 12, 2024
Dear Valuable Guest, thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Emirates Grand Hotel. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their l... Read more
