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Downtown Dubai, Dubai | 1.5 km drive to The Dubai Mall
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Guest Reviews
Terrible Stay
Rated 1.0 by Rebecca Morgan . Nov 28, 2024
I was unable to make the stay as my son was admitted into hospital. I called hotel they couldn't help emailed hotel, emailed mmt to change date and still have not even had reply
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Terrible Stay
Rated 1.0 by salman fariz . Nov 25, 2024
Full of noise and bad serving.
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Good Stay
Rated 4.0 by Chandra Prakash Gupta . Nov 25, 2024
I give 4 because, cleaning is not up to mark, bathroom item reduce day by day at last day i call customer service for bath towel and body wash. Tv is no use. Rest are good location is very near to dubai mall. People are good. I and i will stay again but need to improve
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Average Stay
Rated 3.0 by Lakshey Bahl . Nov 20, 2024
It is an average hotel. Sharing few things below: 1. Burj khalifa is now not visible from the hotel. So, its nearby dubai mall and burj khalifa but there is no view now at all. For view you should prefer other hotels at sheikh zayed road and downtown. 2. Service was average. For any in room dining, they used to easily take about 40 minutes even if the order was as simple as a cup of tea
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dissatisfaction with treatment for from the hotel
Rated 1.0 by Ben Wood . Business Traveller . Nov 19, 2024
The receptionist and the lady manager on duty exhibited a lack of courtesy and consideration. Despite our request for a brief shoot, they adamantly refused, even after we politely requested an upgrade to our room or a modest fee for the additional two hours. Their refusal persisted, insisting that we book a second room, which was unnecessary. Upon checking in, I had informed them that I would conduct a conference chat. However, she persistently denied any assistance. Her treatment was unprofessional and demeaning. It is unclear whether her behavior was a result of her job responsibilities or if she simply failed to comprehend our request. While other aspects of our stay were satisfactory—the room was clean and comfortable, and the check-in service was excellent—the receptionist’s refusal overshadowed everything else. We understand that the receptionist had limited authority to grant our request, but the lady manager’s attitude was unacceptable. We find no reason to return to this hotel or recommend it to others. As human beings, we expect certain needs to be met during check-in, and when they are not, it can result in a disappointing and wasteful experience.
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Amazing stay near burj khalifa with my family
Rated 5.0 by Palak Chavan . Family Traveller . Nov 04, 2024
The location of the property was so prime and close to burj khalifa and dubai mall. The staff was so helpful always with room upgrades, helping book taxis and even with room services. Loved my stay here with my family when i was in dubai. Would recommend.
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Very kind staff
Rated 5.0 by Salman Khan . Business Traveller . Oct 26, 2024
Very nice experience with this hotel in shaa all-ah next i come to dubai definitely i’m gonna stay with the hotel
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Zero connectivity to explore the city! dont waste your money
Rated 1.0 by Yamini Antil . Family Traveller . Oct 24, 2024
There is zero connectivity to bus and metro from this hotel. Walked daily for 4km to get burj khalifa metro. Hotel promised for free shuttle to dubai mall but denied after check in. Poor washrooms. Only book when you can afford cab charges daily.
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Superb stay
Rated 4.0 by Linga Reddy Jakkidi . Family Traveller . Oct 20, 2024
Scared by seeing some reviews. But it is totally different. Superb stay. Good food. We loved it best for families
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Bad service experience poll not working staff rode rooom not clear daily be
Rated 1.0 by Diwakar Choudhary . Family Traveller . Oct 18, 2024
Service is very bed room service not good very bed service for room no one come to clear hotal manager not manager
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Mano’s review
Rated 5.0 by manoj vijayan . Couple Traveller . Oct 16, 2024
Amazing 5-star experience with incredible view of burj khalifa. The room was super nice and clean. The hotel’s staff are incredibly friendly and helpful overall incredible experience, highly recommended
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The swimming pool was closed for maintenance
Rated 3.0 by MOSSAD ABOUDESHISH . Couple Traveller . Oct 14, 2024
The swimming pool was closed for maintenance, and we were not informed before making the reservation.
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Average Stay
Rated 3.0 by Dawood Ahmad . Business Traveller . Oct 13, 2024
I would like to describe the which service i don't like i was sleeping and everyday the housekeeping person they knoking the door and asking for the cleaning which is not good. But the rest services was good.
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Bad experience
Rated 1.0 by Ramy Ahmed . Business Traveller . Oct 12, 2024
The worst experience ever because of make my trip send me confirmation but the hotel didn’t send them so i’m stay without room till 5 am morning
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10 to 10 ratings
Rated 5.0 by Suminder Singh . Family Traveller . Oct 12, 2024
Nice dealing, nice all person. As per discussion with my trip all problem short out with in 5 to 10 mints.
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Will recommend to friends
Rated 5.0 by Sanchari Chakraborty . Business Traveller . Oct 11, 2024
Awesome stay ! shamroon was very, very nice and helpful. The food is also nice. View from the room was also awesome.
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Price worthy
Rated 5.0 by Sagar Sunny . Couple Traveller . Oct 03, 2024
Amazing city view. Nice behaviour from staff, economic stay, near access to everywhere in city. The best option for everyone coming dubai looking for economic stay with elegant facilities
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Mixed experience but would definitely book them again!
Rated 3.0 by Anshina Jain . Family Traveller . Sep 30, 2024
Keycard was broken. Ac didn't work properly. Hot water not coming sometimes. Bedsheets were not changed. Towels were not placed. Told us some renovations are going on so cannot open window blinds. Requested a different room but nothing was available. Room service food is poor. Local cabs are not available. Only best thing is there's a supermart just behind so you can buy things from there.
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Given 5 Starrr and all the best for future 👍🏻
Rated 5.0 by Mohan Bharti . Family Traveller . Sep 16, 2024
Nice amenities n staff too good, breakfast is too yummy n lavish, room is neat and clean, friendly behave of all staff make it homely atmosphere
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Poor Stay
Rated 2.0 by manisha kheskani . Couple Traveller . Sep 15, 2024
The photos make the hotel like fancy and nice but it’s not that great of a place the rooms stink and are not well maintained. None of the amenities in the hotel were accessible.
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