Review Of New Penninsula Hotel

Terrible Stay

Rated 1.0 by Abhay Sunny . Nov 30, 2024

I would not recommend this hotel to anyone as, my stay at peninsula hotel was deeply disappointing the most frustrating issue was the toilet flush, which was completely non-functional. This is not just a minor inconvenience, but a basic necessity that should never be overlooked in any hotel. I immediately contacted the reception to report the problem the problem remained unresolved for hours. What made this situation even worse was the lack of urgency or professionalism in handling the matter. After waiting for a considerable amount of time, i called the reception again, but this time, the staff hung up on me without offering any assistance or a clear solution. I was left frustrated and helpless, and had to wait for over two hours until a plumber finally arrived to fix the toilet in the middle of the night. This was completely unacceptable, especially considering the fact that i had requested a room change earlier, which they refused without offering any reasonable explanation. Inaddition, basic amenities like toiletries were provided sparingly, and i had to ask for additional towels and a blanket. Throughout this ordeal, the hotel staff remained unresponsive to my concerns. Not once did they offer any form of apology or compensation for the inconvenience caused. It was clear that customer service was not a priority at this hotel, and the lack of communication and care left a lasting negative impression.

Terrible Stay

Rated 1.0 by Libin Varghese . Nov 28, 2024

When i reached the hotel they haven't given me the room. Already i have reserved the room through make my trip

Poor Stay

Rated 2.0 by shah laksh . Group Traveller . Nov 26, 2024

Preferably for male not for family or children or females location is good but many other options can be chosen

Good Stay

Rated 4.0 by Syamdas Sivadas . Couple Traveller . Nov 13, 2024

The check in and check out was fast and easy, staff is polite and helpful, located in a very nice place easy access to metro, bus and water transport

Receptionist and all staff are very nice people and they are very friendly

Rated 5.0 by Arshdeep Singh . Business Traveller . Nov 13, 2024

Everything is good hotel cleaning and staff all good must try and make sure that everything is good

Worst place

Rated 1.0 by Ashwin Kumar Menon . Business Traveller . Nov 09, 2024

They have not gave the room, sold to other team who are providing high price, we recommend not to take this hotel

Terrible Stay

Rated 1.0 by Ijaz Ahmed . Nov 08, 2024

Rooms and lobby was smell. Bedings were dirty and smelly as well.

Excellent Stay

Rated 5.0 by Parthkumar Hitendrakumar Desai . Nov 04, 2024

I booked tickets through make my trip app. It was very easy and hassle free. Thanks to make my trip

Poor Stay

Rated 2.0 by Ikram Khan . Oct 15, 2024

Facilities not good

Poor Stay

Rated 2.0 by Vishal Bhadra . Business Traveller . Oct 13, 2024

Dont book a room in this hotel as this property is to old and services of this hotel is to bad internet facility is worst in short dont book this hotel for your comfort

Service not good at all

Rated 1.0 by rajneesh arya . Couple Traveller . Oct 05, 2024

Totally 0% facility. Housekeeping staff also not good. One more things i not like this hotel. If u want any supplies or anything like towel dental kit etc. They talking more then 1/2 hrs to bring. I arrive there 11:30 pm something. I ask towel and dental kit. Becus give me around 1am. I'm so shocked. Dental kit they give me morning time. Morning i ask tea amenities they say me he after 3pm. It's hotel role This all things guest need morning time. But they provide after 3pm. Room cleaning also after 3pm. Haha.

Not recommended

Rated 1.0 by Sarath Cb Cb . Couple Traveller . Oct 02, 2024

No bath cotton in the bathroom and check in took half an hour. Not cleaned room properly.

Best service

Rated 5.0 by Mohammed Arif Kasim Shaikh . Business Traveller . Sep 30, 2024

One of the best and awesome customer service, charges are very low staff are very polite and the reception person is very good and helpful

Very bad hotel, very bad experience only looks good in pictures for booking

Rated 1.0 by Muhammad Ali Haider . Family Traveller . Sep 25, 2024

First of all the staff attitude is so bad, we reach 1:30 pm paper work for check in complete around 2. 30 pm and still they said wait for 10 minutes, when we come to the room floor is very dirty, pillow cover bed sheets blanket also same very dirty, no cup for tea 3 times we asked cup for tea, room having some bad smile, i think towels for shower never washed keep using same if here is a chance to upload a pictures i can upload all pic's, overall i will never go to this hotel never recommend it to friends.

Terrible Stay

Rated 1.0 by kancharla Srinivas . Sep 23, 2024

Worst hotel. Changed our booking without any information. Did not give room keys on time while checking in

Terrible Stay

Rated 1.0 by patel chetan bhai . Business Traveller . Sep 19, 2024

As many divas as i stayed there, i did not like it at all. No one came to clean the room and there was a bad atmosphere in the room.

Beware of bed bugs

Rated 1.0 by Rashad Ali Thazhethakathu Cheranchery . Group Traveller . Sep 17, 2024

Bed bugs are there, sleeping there is terrible, room not maintained well, washroom also terrible, only plus point is bus station and metro station easily accessible.

Terrible Stay

Rated 1.0 by Somansareesh soman . Aug 21, 2024

Very bad room

Wrist hotel in dubai

Rated 1.0 by raj nair . Business Traveller . Aug 17, 2024

Wrist experience every where is insects and unhygienic room i book for 3days and i checkout on the first day that bad this hotel

Budget friendly room

Rated 3.0 by Naveen James . Couple Traveller . Aug 16, 2024

It's an average budgetly oriented room. I found this room by on-line platform. And also remain all things also it's good and not too good.