Premium Hotels in London
Kings Cross
Central London
Surbiton
Tower Hamlets
Central London
Central London
Central London
Central London
Central London
Central London
You are booking hotel for more than 30 days
Central London, London | 1.9 km drive to Big Ben
1219 Ratings
Traveller Impressions
Powered by Generative AI using recent user reviews
The property's location is its biggest advantage, being close to Victoria Station and other attractions. However, cleanliness is a major issue with dirty rooms, moldy bathrooms, and dusty carpets. The food & dining experience is poor with limited options and low-quality breakfast. The amenities are basic, and some rooms lack essential facilities like hairdryers and tea/coffee makers. The check-in experience is often unpleasant with rude and unhelpful staff. Overall, the property is suitable for those on a tight budget who prioritize location over comfort.
Location
The property's location was the most highlighted aspect by the guests. It was praised for being close to Victoria Station, Westminster, and other popular tourist spots. Guests found it convenient for exploring the city and accessing public transportation. However, some guests complained about the noise from the street and nearby construction work.
Cleanliness
Cleanliness was a major concern for guests, with many reviews mentioning dirty rooms, bathrooms, and carpets. Some guests reported mold, dust, and unpleasant smells in their rooms. The lack of cleanliness was a disappointment for many guests, who expected better standards for the price they paid.
Food & Dining
The breakfast served at the property was basic and disappointing for many guests. It usually consisted of toast, cereal, and coffee, with no variety or healthy options. Some guests also complained about the small breakfast room and lack of seating. Overall, guests were not satisfied with the food and dining experience at the property.
Amenities
Many guests were disappointed with the lack of amenities at the property. Some guests reported no tea or coffee making facilities, no hairdryer, and no chairs in the reception area. Some guests also complained about the poor TV reception and the lack of free Wi-Fi. Overall, guests felt that the property lacked basic amenities.
Check-in Experience
The check-in experience was a concern for some guests, with some reviews mentioning unfriendly and unhelpful staff. Some guests also reported issues with payment and being charged extra fees. Overall, guests were not satisfied with the check-in experience at the property.
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