nicholas.familySep 14, 2024 Roaches in room. Someone smoking pot on third floor.
Roaches everywhere. Cracked walls and ceiling. Mold in the bathroom ceiling.
brenda.familyAug 29, 2024 Very disappointed on this place starting from check in to check out! Most dirtiest place I’ve ever stayed at and did not understand why 4th floor had no AC. To top it off at 10:55am on check out day I get a call to the room from front desk, she was calling us to let
Us know we needed to check out at that time! I didn’t understand that call!! I’ve stayed at several several hotels and never in my life front desk has called to check out before my check out time. Very disappointed in this place, it’s dirty rooms very disgusting and beds seems they don’t wash there bed sheets. It’s very outdated and poor AC and please let’s not talk about the staff is horrible!
Quiet
But the restroom wasn’t clean well and I found a flea on one of my beds
Room #316
jody.family_with_childrenAug 06, 2024 The staff members were extremely friendly. Always smiling and ready to help.
The room was not spotless but ok. Over all it was good. Especially for the price.
Was ok everything went well
We arrived at the hotel for a 2-night stay and check in was ok. The front desk clerk was very polite and professional. The lobby smelled weird but we were not that concerned. Within 20 minutes after entering our room I had killed six roaches. I called the front desk and the clerk was able to move us down the hall. The room wasn’t that much cleaner and we didn’t see another roach until the second night. We also skipped the breakfast there because we saw roaches in the lobby and hallway. My advice-don’t book here, and PLEASE hire professional pest control!
Good value for location. Room was spacious and clean. Only complaint was breakfast, not very much to choose from, very scarce in comparison to other property's complimentary breakfast.
jessica.family_with_childrenJul 22, 2024 All linens were stained and the carpets are filthy. Keeping linens cleaning is literally the minimum the hotel should be doing. We only stayed one night and 7 pickup trucks got broken into. This is complete and utter negligence on the hotel. I almost didn't book this hotel because I did see the reviews that people reported break-ins at this hotel. I thought maybe it was an isolated incident, but to have seen this for myself, this is a problem. The hotel knows they have a problem and they should have security onsite patrolling at night. I will never booking here again.
Very quick and easy check in. And the stay was pretty good. It was quiet and breakfast was good
The dresser drawer won't close
Friendly atmosphere, but there were roaches in the room
It wasn’t as clean, hair left in bathroom.. but the only good thing it was close to Sea World
The hotel management is good but cleanness of the room is not so well. Bathroom was very disgusting molded . Dust was eveeywhwre in the room . Few lights qere out . And smelled like smoke .
It was easy to get there and a lot of options for dinning or shopping around, but the building needs some upgrades, appliances as well, also some German roaches were having fun in our room. A crack mirror and some big crack on the ceiling of the room. Other than that staff and breakfast were super good.
