desmond.partnerNov 19, 2024 Property is under a different name. First room given to us was already occupied. Second room was dirty, hotel also gave away our key and a stranger walked in to our room.
Bathroom faclity in room broken. Lights and tv remote wouldnt work.. problem with key card opening door.
Problema con la entrada a la habitación
Quite disappointed to spend 1 night in this hotel...
The hotel is being remodeled (the rooms next to mine were being re-floored), and I think that although our room already had the minimum necessary for us to stay, it was not in condition for guests to stay, for example:
1.- dirty construction floor
2.- Main door stained and with teipe on the lock
3.- strong paint smell
4.- dust everywhere
5.- there was no trash can in the room or in the bathroom
6.- floor with unevenness
7.- the blinds did not close completely
Furthermore, we paid directly through Hotels.com and when we arrived the person at the reception was charging us a lower rate than what we had paid (aren't we supposed to have a better price with the application?)... then the person realized that It was already paid, but he still let me know that the price could have been less... that disappointed me a lot...
We did our check-in at 12:30 at night because it was the time we left the park and we had to wait 20 minutes for the person to arrive because they were not in the lobby...
Really a very bad experience... very unfortunate... my money should be returned in full... my family just wanted it to dawn so we could leave there... I do not recommend it...
Folks, if you'd consider staying here, wait until 2025. In fairness, I was here in the middle of their major remodel, and on top of that, they were repaving the parking lot at the same time. Spoke with the manager about a few mostly minor problems, and found out that the previous owners (while this was a Rodeway motel), didn't do much with the place. In the near future, this will be a Red Roof Inn (hence, the complete rehab). Generally, it wasn't a bad stay. If you're a swimmer, or wish to just lounge by the pool, it's very nice & clean.
As soon as we enter the room it was very stincky there were roaches around...the windows didn't have a courtain no fridge in the room, the hair dryer didn't work...the only thing good was the service!
Under the circumstances it was good , I’m grateful
The property was okay you paid for what u get.
But only thing the room had a funky smell
It was comfortable, and I felt safe in the area during the hurricane. They also allowed my dogs.
The room was ok but I found way too many roaches running around and hiding in the fridge cabinet. Also the TV quality was very poor.
glorivee.partnerSep 29, 2024 Good housekeeping Good front desk Good service❤️
I like the bad,i like the pool.thank you so much
