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Da Nang, Da Nang
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Guest Reviews
Poor Stay
Rated 2.0 by Prashant Kumar . Couple Traveller . Dec 01, 2024
Location is good but it was bad weather and due to fog we could not see anything.
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Nyc memorable stay
Rated 5.0 by Pooja Mehla . Family Traveller . Nov 16, 2024
Hotel was good with enough space with 2 floor, seating at level 1 and sleeping at level 2. Bed was good size. Buffet breakfast was very nyc with good options even for vegetarian people.
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No value for money
Rated 1.0 by Jeet Sudhir Malhotra . Couple Traveller . Nov 02, 2024
Location was okay. But food, service, and room was below average. Despite booking suite- they did not even give sufficient water, water pressure in bathroom was so low that it was impossible to take a bath. Food was also not good. Staff was unable to speak and understand english well and it was very difficult to communicate with staff- they just could not understand anything said to them on phone.
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Terrible Stay
Rated 1.0 by Samapika Tripathy . Couple Traveller . Oct 25, 2024
Very small rooms, room service is very poor, no friendly staff at all. Location is nice, buffet spread was good
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Excellent Stay
Rated 5.0 by Stuti Parekh . Oct 18, 2024
We had a super great experience! the staff were extremely supportive and helpful and everything that the hotel had to offer was unforgettable.
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Feeling like dream comes true
Rated 5.0 by Vishal Raje . Couple Traveller . Sep 27, 2024
Perfect stay experience. Room was so neat and clean with all amenities. Staff were so helpful and kind. You will like living in castle and imagine yourself as king or queen. Hotel is surround by loads of french condiments and restaurants. View is amazing. Fully enjoyed here.
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Heavenly
Rated 5.0 by Divya Goyal . Couple Traveller . Sep 13, 2024
It was an amazing stay! the best! they gave an upgrade to the superior room without asking. Couldnt get better
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Good Stay
Rated 4.0 by Kunal Grover . Couple Traveller . Aug 18, 2024
Well, they have 6 different hotels under mercure so choose your hotel & room well. Buffet - it was a great buffet with many options.
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it’s truly value for money
Rated 5.0 by Smridhi Bhanot . Couple Traveller . Jul 11, 2024
It was a great experience. The special entrance time for the hotel guests early in the morning is what actually completes your trip. It makes it worth the price. Beautiful property and heated pool is a benefit. Staff is really nice and cooperative
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Excellent Stay
Rated 5.0 by dimple Rohra . Couple Traveller . Jun 25, 2024
Beautiful property for stay and enjoy your holiday. Food is excellent breakfast. No late night foods available after 9 pm.
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Outstanding
Rated 5.0 by Vikrant Karve . Family Traveller . Jun 10, 2024
There are many advantages of staying at ban hills. 1. They have a separate check in building, so that you dont have to get in the same queue as non-resident visitors. 2. After 5:30, the crowd starts going down. Simao you get private french village experience. 3. Rides are on till 7 pm. So you get private experience there too. 3. Entire village is lit up till 11:30 at night. So stroll around and eat a delightful dinner without anyone to disturb you. 5. Only the guests get to visit the golden bridge for nearly 2 hrs before the gates open to the non-staying visitors. The hotel itself is very nice. Rooms are not very lavish but neat and clean. Best part is their lavish breakfast. Food choices are limitless and quality is excellent.
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very good ambiance and worth staying
Rated 5.0 by Edwin Albert . Family Traveller . May 23, 2024
We stayed for one day .. but minimum two days required for maximum Exploring....Loved a lot .. could not explore the entire property due to time constrain ..
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Good resort
Rated 4.0 by dheerajreddy gv . Family Traveller . May 16, 2024
Good with lot of activity and at nights its stunning to roam around the resort. One negative thing is that they are not providing indian cuisine as lot of indians visit
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Fabulous
Rated 5.0 by RISHABH SOOD . Family Traveller . Apr 28, 2024
The hotel was luxe. Food was amazing. Best place to stay with family. Recom for stay. Include meals for ease of travelz
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Amazing
Rated 4.0 by Suneeya Kijji . Couple Traveller . Apr 26, 2024
Grand mercure at bana hills is a must visit stay place. Feels good to roam around and have a room at french village. Food options are limited for vegetarians.
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Excellent Stay
Rated 5.0 by Amit Rawat . Mar 08, 2024
Excellent stay with small cosy rooms that provide easy access to the golden bridge … The breakfast buffet was excellent as there was a variety.. one must stay overnight to enjoy the village ..the staff is cooperative but communication is a problem at times… overall an excellent stay
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Good Stay
Rated 4.0 by richa tandon . Family Traveller . Feb 20, 2024
Nestled amidst the picturesque beauty of ba na hills, the mercure french village is a haven of charm and tranquility, offering guests an enchanting retreat like no other. From the moment you step foot into this delightful resort, you are transported to a world reminiscent of a quaint french village, complete with cobblestone streets, charming architecture, and an ambiance of old-world elegance. The accommodations at the mercure french village are both luxurious and inviting, providing guests with a comfortable haven to unwind after a day of exploration. Each room is tastefully appointed with modern amenities, ensuring a relaxing stay amid-st the natural splendor of ba na hills. However, the true highlight of the mercure french village experience lies in its unparalleled access to the breathtaking beauty of ba na hills, made possible by the remarkable cable car system. As you embark on this unforgettable journey, you are treated to sweeping vistas of verdant forests, cascading waterfalls, and mist-covered mountains, creating a sense of wonder and awe with every passing moment. The cable car ride itself is an adventure not to be missed, offering not only unparalleled views but also a thrilling experience that sets the stage for the wonders that await at ba na hills. Whether you're seeking adrenaline-pumping rides at the fantasy park or marveling at the iconic golden bridge suspended in mid-air, the cable car serves as the gateway to an unforgettable journey of discovery and delight. In conclusion, the mercure french village at ba na hills, coupled with the remarkable cable car experience, offers a truly magical retreat for travelers seeking beauty, adventure, and relaxation in equal measure. Whether you're exploring the charming village streets or soaring above the clouds on the cable car, every moment spent here is sure to leave an indelible mark on your heart and soul.
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Good Stay
Rated 4.0 by Neetu Shekhawat . Feb 16, 2024
Our stay at mercure da nang french village ba na hills was quiet good. The location of the property is excellent and the views are magnificent. Would recommend everyone planning a visit to ba na hills to at least stay here for a night to experience the beauty of the place at night & sunrise at golden bridge. The only thing that disappointed us here was that the hotel provided only 2 complimentary bottles of water(400 ml each) and charged vend 50, 000(170 inr) per extra bottle. Also had to pay for cable car tickets approximately 2500 inr per person in order to access the cable car to reach to the property, which should’ve been a part of the room charges only. If the property is at ba na hills and the only way to reach there is by cable cars, then how could hotel be charging for the same as an extra service? disregard these 2 things and i would rate my experience as 10/10
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Average Stay
Rated 3.0 by ANUPAMA HARIKUMAR . Feb 13, 2024
The service at the down hill was not that great, where we get buy tickets to the cable car. We were asked to wait even though no one was on the line, they were rude. The workers in the hotel was great.
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Good experience but could have been better
Rated 4.0 by Shivam Khandelwal . Couple Traveller . Jan 24, 2024
The rooms are pretty decent but the service was slow. The number of staffs are not sufficient when compared to the visitors. We had to carry our luggage ourselves. No one was there to assist. Also, be ready to pay extra money to reach your room via cable car. The same is not included and it’s not mentioned in the exclusions as well.
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