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Review Of Golden Art Hotel0123401234

Hoan Kiem (Old Quarter), Hanoi | 9 minutes walk to Hanoi Train Street

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    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    4.2

    Very Good

    5 User Reviews and 12 Ratings

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    Guest Reviews

    Wrong information

    Rated 1.0 by SHANKAR Rao . Family Traveller . Aug 26, 2023

    The hotel is definitely not a 3 star level. The rooms are very smal, the bathroom doors do not close. The hotel is in one corner. No bus or taxi or cab is able to reach or park at the hotel. We had to walk at least 10-15 mins to reach any conveyance. We had to carry our own suitcases to and from our rooms during check out and check in. There was no staff to help us with our suitcases. Staffs are unhelpful. When we complained the receptionist did not even try to help. He was least interested. The hotel is definitely not for family tourist.

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    Calm and peaceful stay

    Rated 4.0 by priya jain . Family Traveller . Jun 24, 2023

    Loved the rooms, hotel, breakfast. Hotel staff is very helpful, kind and approachable. Location of hotel is the best part as it is located in centre of city and everything for city tour is at walking distance

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    Good place, helpful staff

    Rated 5.0 by Payal Parekh . Couple Traveller . Jan 04, 2023

    The place is a star hotel that we were lucky to find at the last minute. 1. It is located in the central area of Hoan Kiem, and is walking distance away from Train Street. A lot of good restaurants nearby. It is in a side street where no cars pass by so very quiet and peaceful. Location wise this was a great place. 2. Rooms were clean, with a fridge, locker, AC, water kettle, etc. They cleaned the rooms everyday even if we forgot to inform them. 3. The staff is what makes this place good. They will arrange for EVERYTHING if you ask. From a two wheeler, to Halong Bay tours, to spa services, to taxis for airport transfers. They are very helpful. 4. Food was nice, breakfast is sevred early from 6.30 to 9.30 so we could eat before our day tour to Halong Bay.

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    Excellent Stay

    Rated 5.0 by Brijesh Kumar Sain . Oct 24, 2018

    OK fine. Happy to stay in Golden Art.

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    The best staff ever

    Rated 5.0 by Yatish Mamniya . Sep 26, 2018

    Chandan and his team took superb care of us and went far beyond expectations. For example, when we needed USD converted to VND late in the evening and they had run out of VND's, the staff actually gave us VND from their own personal wallets so we could go out and enjoy the nightlife. Can you imagine any hotel service going that far? This is just one example. They have the best maps, recommendations, taxi service etc. Basically you'll get whatever you need and more sometimes without even asking for it.
    No it was just fine. Staff was beyond excellent.

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