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COUPLE
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SOLO
4.0
Very Good
21 User Reviews and 50 Ratings
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Guest Reviews
Good Stay
Rated 4.0 by smit garg . Dec 17, 2024
Comfortable stay. Good central location. Nice and well maintained hotel with excellent cleanliness and service quality. Helpful staff. However there weren’t any options for indian food menu and overall very limited vegetarian options. We could however find good indian restaurants in close vicinity
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Excellent Stay
Rated 5.0 by Tanu Bhawsar . Dec 04, 2024
Amazing stay at pullman hanoi, market is nearby so its easily accessible. Prime location so we enjoyed alot
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Good Stay
Rated 4.0 by Alok Chander Kaura . Couple Traveller . Nov 24, 2024
Our stay at pullman hanoi was comfortable. The location is central and we could reach the opera house and the market places around like the train street or the beer street in no time. The staff there is english speaking warm and hospitable.
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Poor Stay
Rated 2.0 by Kunal Kanwal . Oct 25, 2024
The room was full of dust, ac remote- wall mounted one was not working at all dusty rooms poor and late housekeeping no bellboy to get the luggage for checkout waited 30 mins and then took the luggage myself
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Excellent Stay
Rated 5.0 by Tushar Sogani . Oct 21, 2024
It was fantastic property and was at a very strategic location
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Good Stay
Rated 4.0 by Arvind Semwal . Family Traveller . Oct 20, 2024
Hotel is good, checkin in smooth. The location is also good. However the things which are complimentary in other hotels in other part of world, they charge for every small thing
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average aging property
Rated 3.0 by Himanshu Jindal . Family Traveller . Jun 18, 2024
Stayed for 3 nights in the hotel. The hotel is bit old property and I found the decor , finishing not up to the mark. The bathroom door, fittings didn’t work properly and shower gel bottles didn’t release the gel on pressing… room ac works fine which is the best part of this hotel. Food is average, buffet spread could have been better for this price.
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Three day stay at pullman hanoi
Rated 4.0 by Rajesh Dhingra . Couple Traveller . Nov 16, 2023
The hotel, sheets, towels etc. Were neat and clean. Very nice spread in buffet breakfast. Location was closed to embassy area. 30 minutes walk from the main lake area. If you like walking, as we do, the area very close to the hotel wasn’t great for walking. Taxis etc. We’re readily available at all times of the day. For foodies, the restaurants in and around the hotel closed at 11pm. Some snacks available in room service after that. Staff was very courteous and polite.
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Servicess
Rated 4.0 by Dhananjay Sharma . Business Traveller . Aug 13, 2023
Very nice and supportive staff. The food quality and variety was also good. Location wise was ok. The only thing was that it was not a very bright hotel from outside. The lights even in the room was very low. The lights provision inside room shoudl have been little more
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Excellent
Rated 5.0 by BABAN SAHA . Family Traveller . Jul 13, 2023
Staff was really helpful. Rooms are nice & clean. Breakfast had many options for vegan as we asked for. Overall our stay was very comfortable at pullman hanoi
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P
Rated 1.0 by Mili Bhandari . Jul 12, 2023
Locations is not good service is not good just only food is good and its average 5* hotel not recommended to stay this
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Comfortable stay
Rated 5.0 by Rajesh Grandhe . Business Traveller . Jun 16, 2023
Clean, spacious rooms. Hassle free airport transfer. Quick check in, check out process. No sprinkler in washroom (just tissue, lack of dental, shaving kit, comb in room made it few points down. Good location.
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Terrible Stay
Rated 1.0 by Bharat Narula . Jun 15, 2023
Reservation was guaranteed at the time of booking, but on arrival, they had no clue and had to wait 3-4 hours on the road with small kids to look for another hotel. Lapses on the part of mm t as well, with only answer, that they are checking with the supplier and that mm t is very sorry for this experience. And one employee had the audacity to tell me that i at least got the room for the stay, unaware of how and at what price. Terrible experience, though first time with mm t
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Good Stay
Rated 4.0 by Shiv Bahl . May 08, 2023
Hotel is at a good location, close to old quarter and the rooms are very good, best thing was the breakfast as it had many options for vegetarians as well.
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Good Stay
Rated 4.0 by Shiv Bahl . May 07, 2023
Great stay bear the old quarter, good room, great breakfast buffet, good options for vegetarians.
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Very nice and supportive staff.
Rated 5.0 by Neetu Chachan . Solo Traveller . Apr 25, 2023
Enjoyed my stay. Special thanks to than g for all the assistance.
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Poor Stay
Rated 2.0 by Kishore Ahuja . Feb 14, 2023
pullman hanoi’s management is very rigid & wont show the slightest bit of flexibility upon a customer’s request. i was booked there for 10th, 11th & 12th feb 2023 night having paid for a bf inclusive tariff. then i had to repeat book it for 14th & 16th feb night as well which for some reason was a without bf tariff. i had a schedule to check out very early on 13th feb & it was too early for me to have bf. on the contrary i needed to eat bf while i was to check out on my last day there; i.e. on 17th feb 2023 morning. i had ample morning time on that last day. i made this small request & asked them to simply shift my bf from 13th to 17th. but they refused & insisted that they will pack my bf for me on 13th early morning. even that they finally did not do & simply handed over 2 small paper bags & 2 pieces of al foil paper & asked me to do it myself. bad experience from a hotel of this grade…
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comfortable stay
Rated 5.0 by VINITA MULEY . Couple Traveller . Dec 31, 2022
overall good experience though it's little far from the old quaters but easily manageable by Grab app cabs
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Location, food, etc about property
Rated 5.0 by Mehak Ahuja . Couple Traveller . Nov 29, 2022
The location is near (approx 3 kms away) from most of the attractions like church, ta hein corner, old quarter, train street, lake, etc. So it is the best fit in terms of location coupled with the price. Hygiene is of top quality and the staff is very helpful. Food is also nice. Overall nice experience.
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Great hotel but beware of their travel desk
Rated 5.0 by Divya Anand . Group Traveller . Aug 20, 2022
The hotel n the staff are great. The property is very good. Rooms are spacious n well maintained. The only point to note is their travel desk may promise you something else and what u get is not something you were promised.
