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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.8
Very Good
100 User Reviews and 219 Ratings
Location3.7
Cleanliness4.6
Food4
Value for Money3.6
Hospitality4.9
Security2.9
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Guest Reviews
Poor Stay
Rated 2.0 by Sujeet Saxena . Group Traveller . Nov 28, 2024
We have booked room but he is giving in other hotel benker type room and telling capsule it so i shall take again room for stey indian rs 4500- so please remove your capsule in your make my trip because nk body knows it and last movement very big trublal
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Poor Stay
Rated 2.0 by Rupam Jyoti das . Family Traveller . Oct 21, 2024
Absolutely no service. They don't provide water no in-house resturant. They charged 1million for a horrible breakfast. We had to inf-act carry our own luggages which was 6 in numbers from 11th floor to the car.
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Nice rooms but bad food and breakfast
Rated 4.0 by Thejas Waroup . Family Traveller . Oct 12, 2024
Rooms are good. But poor breakfast and about 10min walk to the closest eatery. The rooms are clean but useless swimming pool.
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Terrible Stay
Rated 1.0 by Saigovind Mukundan . Solo Traveller . Sep 25, 2024
The reception girl behave like she’s owner of the property. One girl was so decent enough to smile atlist
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Terrible Stay
Rated 1.0 by ABHAY ABHAY . Group Traveller . Sep 03, 2024
The rules of this hotel are very bad. It is such an expensive hotel. We have found better hotels near this hotel. We only get fruits for breakfast, all the others serve pork and beef. I will never go to this hotel again.
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Good Stay
Rated 4.0 by Darshan Badgude . Group Traveller . Aug 30, 2024
The stay was really good. You can see the dragon bridge from your window provided you have room facing towards the room. Close from the airport and everything is very well maintained.
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Huazhu Hotel has replied on Sep 13, 2024
We sincerely thank you for taking the time to share your feedback about your experience at Huazhu Hotel. Customer satisfaction is always the top priority at Huazhu Hotel, and we continuously strive to improve the quality of our services every day to provide the best possible expe... Read more
Excellent Stay
Rated 5.0 by Niraj Dulat . Family Traveller . Aug 21, 2024
Its a good place near hotel so many tourists places or markets must visit in this hotel gym and swimming pools also available
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Huazhu Hotel has replied on Aug 28, 2024
We sincerely thank you for taking the time to share your feedback about your experience at Huazhu Hotel. Customer satisfaction is always the top priority at Huazhu Hotel, and we continuously strive to improve the quality of our services every day to provide the best possible expe... Read more
Average 3. 5 star
Rated 3.0 by Akash Upadhyay . Couple Traveller . Aug 14, 2024
Good stay overall, good facilities but they charge 200k vnd for a small mark on bed sheet which is not acceptable
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Huazhu Hotel has replied on Aug 28, 2024
We sincerely apologize that your experience at Huazhu Hotel did not meet your expectations.
Regarding the issue with the stained towels, according to our hotel policy, if towels cannot be thoroughly cleaned, we must charge a compensation fee, as these towels cannot be reused ... Read more
Excellent did u want stay in vietnam i suggest u to stay in the arrival hot
Rated 5.0 by Harsh Shekhar . Solo Traveller . Jul 12, 2024
Hotel is good and staff is also gud please come this hotel i will stay in a excellent hotel it’s gud
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Huazhu Hotel has replied on Aug 28, 2024
We sincerely thank you for taking the time to share your feedback about your experience at Huazhu Hotel. Customer satisfaction is always the top priority at Huazhu Hotel, and we continuously strive to improve the quality of our services every day to provide the best possible expe... Read more
It was really good stay in this hotel. Everything was good. Location, service. We got room on 11th floor. Pool is very good.
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Huazhu Hotel has replied on Aug 28, 2024
We sincerely thank you for taking the time to share your feedback about your experience at Huazhu Hotel. Customer satisfaction is always the top priority at Huazhu Hotel, and we continuously strive to improve the quality of our services every day to provide the best possible expe... Read more
They won't give you towels!
Rated 1.0 by kushal choudhary . Group Traveller . Jun 04, 2024
Yes, there were several shortcomings with the holistic experience, however, i could have looked past them, but for the fact that on the last day of our stay, when we had to check out at 12 noon, they refused to send us towels at 7 am in the morning stating the reason that since we were going to check out they cannot give us towels? pathetic!
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great stay!! totally recommended
Rated 5.0 by soumya shivangi . Solo Traveller . May 30, 2024
I had the best time of my life here!! It’s beautiful. And lovely staff with amazing view at pool. Everything perfect!
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Poor Stay
Rated 2.0 by amit batra . Business Traveller . May 27, 2024
Reception staff was not good very rude I will never stay here very bad experience last 2 days .......
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Excellent Stay
Rated 5.0 by Shilpaben Ravjibhai Patel . May 12, 2024
It was the fantastic stay in Arrivals Hotel , All the service was great 👍, Russian market next to the Arrivals Hotel , other Market also near by Hotel As well Indian food also in 3 to 4 KM radius.. it was great stay over there ..
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Excellent Stay
Rated 5.0 by Sukhwinder singh . Group Traveller . May 03, 2024
Hotel location is very good. Staff very friendly. And breakfast to much delicious. Hotel is three star but facilities five star gives by them.
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Great experience at the arrivals hotel
Rated 4.0 by Deepa Ramesh . Family Traveller . Apr 22, 2024
Good stay, friendly staff and good location. The hotel amenities were excellent. Breakfast options were good too.
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Good hotel
Rated 5.0 by Saksham wadhwa . Group Traveller . Apr 03, 2024
Execllent hotel with the best services yhe pool was great and they even let you use the pool after the checkout
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Average stay
Rated 4.0 by Rohit Chaturvedi . Group Traveller . Mar 31, 2024
Its average stay at cheap price location is good but room service is not good, ac of room was not working properly
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Excellent Stay
Rated 5.0 by Gunya Yoganandam Ramprakash . Business Traveller . Mar 19, 2024
It is very good hotel near walking street. Very friendly staff. Breakfast awesome. Clean and neat rooms. Good bar at roof top. Swimming pool with city view. Overall a value for money.
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Worst experience
Rated 2.0 by alok kumar . Group Traveller . Feb 19, 2024
No early checkin facility provided to us. Their checkin time is 3pm and check out time is 12 noon. They charged us heavy amount in early checkin and late checkout. After 12 noon they charged us 1l dong per hour during late checkout. Really pathetic. Place is good. Hotel is good but some fake commitment they offer.
