The hotel is very convenient to the taxi rank and to the station if you're travelling by train.
It is a pub and all the rooms are upstairs so all the noise carries (think live music, trivia nights).
We loved everything about Hotel Katoomba.
The staff were great , food was Fabulous and the location was perfect for us.
Loved all the unique shops and the dining in the area.
We will only book Hotel Katoomba for our next vidit
george.familyOct 06, 2024 Our room has a window that faces the outdoor patio outside the bar area. Someone forgot to turn the music off in the patio area off the bar ant closing time and it was playing very loudly all night long right into our room. We got absolutely no sleep whatsoever. What could have been a very nice stay ended up being an extremely horrible experience for us. We called the hotel the next morning to see what they could do for us as far as compensation. But no one ever got back to us.
We arrived very late (close to closing time) as we were delayed at Sydney airport and had to drive there.
The staff were really warm and welcoming and even though they had closed the kitchen, they put in a pizza for us so that our 10 year old son had some dinner before he slept.
Very tasty and so grateful for it.
claire.friendsJun 09, 2024 Check in was smooth, it was done at the bistro’s counter. Staffs were friendly. The room was clean, basics met. There is on-site parking depending on availability, the alternative would be street parking, which was easy and available near the hotel. As the room was above a bistro, music was playing till 11. Noise levels were all right after that.
Great service. Very small bathroom
Family friendly pub. Clean room,comfortable bed. Good value and handy to the station and shops.
jan.family_with_childrenApr 21, 2024 Loved location Much quieter than I expected . Staff really helpful
Bathroom vey small but it’s a refitted art deco hotel so opportunities limited
siaosi.family_with_childrenApr 14, 2024 Property is old but nice & tidy.
Just the climbing up the stairs, not helpful when you are 71 years old.
The staff are very nice, but appear to be overwhelmed because they need to manage the pub as well as the hotel. The room appeared to be clean upon checking in. I felt safe as a solo female traveler.
They don’t offer daily housekeeping as advertised on the third party booking platform. When they did, The housekeeping during my stay wasn’t through at all. Internet didn’t work for me the entire time.
sonja.partnerMar 03, 2024 Old building but room was clean and comfortable. Pretty good value and suitable location. Dining room is nice and food and service was good. A little noisy with the band but didn’t keep us awake. Great place for a quick overnight stay.
We truly enjoyed our stay in thisnplace, lovely and friendly staff.
The only one hard thing for us was carrying our baggages to the second floor by ourselves. Other than everything is perfect about this place.
Place was great for what we needed. Perfectly located, great price, easy and accommodating staff.
sefina.partnerJan 07, 2024 Old hotel, have to climb the stairs with our two luggages because there is no lift. One of the staff helped to take our luggages upstairs which was nice.
The Katoomba Family Hotel offers cosy rooms in the heart of Katoomba. The rooms were spacious with private bathrooms, and the bed was very comfortable. A/C for the summer heat was brilliant, and I could see the heating is an efficient system that I'm sure would be brilliant in the winter months. Great location, and very friendly staff who made our check in and out very easy. I would highly recommend!
michael.family_with_childrenSep 24, 2023 Clean and tidy property. Room was very small. Food portions in bistro downstairs were gigantic. One meal could have fed 2 people. Overall, good value for money.
stephen.partnerAug 27, 2023 It is being renovated so messy, had to change rooms as lights didn't work, hot water took ten minutes to get hot. People talking until 4am.
Loved it. Proper Australian hotel.
alexander.familyJul 30, 2023 Was a great place for a little weekend getaway
