Enjoy sharing the hotel with the homeless
valerie.familyNov 25, 2024 The rooms were dirty when we got there I used its cloth to clean up and was charged $40 because I got the towels dirty was told I should’ve came to the front and asked for a mop. I was willing to go to Walmart and replace towels with better quality towels, they said it was their policy and they offered me to take home the dirty towels.
Decent for a work stay. Room had a kitchenette
Room reeked of old cigarette smoke. Bed full of stains. Will never come back.
Great location and access to highway and excellent staff named Ms. Shivani.
When I arrived early for check in, I was told very curtly that my room would be ready at 3pm. I returned at around 2:40pm, got my keys, and payed the $200 deposit (pretty high and actually cost more than what I paid to stay for two nights) and was told the room would be ready at 3pm. I waited in my car, and at 3:15, the room was still not ready (highly unprofessional cleaner who enjoyed taking his sweet time regardless of the check in time). I started to walk back inside to ask, and was shouted at by i'm assuming the receptionist in the parking lot that it would be just five more minutes. I saw the cleaner, and despite saying I needed to be in the room asap since I had a place to be at 4pm, he reiterated the 5 minutes. 10 minutes later, he was still not done so I went inside to ask what the holdup was. Begrudgingly, the same receptionist said she would book me in another room, and I finally got in half an hour after I was supposed to be checked in. Needless to say, I was also late for my 4pm appointment.
Overall, considering what I paid for the room, it wasn't a bad hotel aside from the general location, but the extremely poor customer service just soured everything else about it.
Great place to stay however sound proofing could use some work
Dirty floor of their room
mariane g.family_with_childrenSep 16, 2024 Surprisingly clean and decent for the price. Bed, furnitures and amenities are in good condition, wifi is good and there are complimentary coffee as well.
Bed are to itchy.. I got some rushes when I stay in this motel.
sylvia.friendsSep 10, 2024 After running the A/C for abit I called front desk to say it wasn’t cooling the room. 2 staff came up and said it’s because I’m on the second floor and it’s hot outside. One offered to move me to a different room but it didn’t have a kitchenette which I booked. I chose to stay there and she said she’d follow up in the morning and do something; no one checked in with me again. I had asked if they had a fan but they didn’t. The room had cobwebs with a spider in it on the light, a dead hornet on the artwork and stains on the bedsheets. There was no cleaning service provided and when I asked for towels I was told I had to bring my wet ones to the desk to get new. I saw hskp staff walk by my room. I paid $87night for 3 nights. When I checked out I had to sit and wait for the staff to go check my room I assume to ensure I hadn’t damaged or stole anything even though they had taken $200 pre-auth on my card. I travel a lot and have never been asked to wait for my room to be checked.
Staffs are very accommodating and helpful
You get what you pay for. Crack head partiers in the parking lot. Knocking on my door all day amd partying above me all night
If i was a single.woman, run for the hills
Good for a work stay but red deer is filled with homeless
Good for an extended work stay
There were people smoking and drinking outside their room, despite a posted policy forbidding it. The man cleaning up the parking lot joked with them, picked up garbage and moved on.
The bathroom floor and room floor had built up grime from it not being mopped properly. The television and cable were unplugged and the remote had dead batteries. There was no coffee available in the room.
When I asked for a late check-out (1 hour more) it was refused even though I gave up a kitchenette room for a regular one.
If you can get a room at the Western Budget, stay there instead!
Decent spot for a longer work stay
Best motel in red deer hands down
