Casa San Marcos hotel was amazing! Such beatiful building ( was build in 1702) with all its antiques, arts all over and modern amenities for very special and unique stay.
We felt we were staying in a castle two centuries ago though with all the modern day comfort and luxury.
christine.partnerAug 29, 2024 Pros: The property was really unique, it was beautifully decorated. The room was amazing with an incredible view of El Panecillo, the staff were very kind, and the breakfast was really good.
Cons: We were the only ones staying at the hotel for four nights, it was a little odd. Staff didn't have any local restaurant recs other than the very touristy options (handed us a promo flyer when we asked). The staff were not bilingual as it says in the hotel info, and this caused a lot of confusion particularly with our bill at the end. Lastly, this area is unsafe in the evening, can't walk around at night.
sridhar.familyMar 17, 2024 Well maintenance and converted property. The only issues were the absence of room service and bathroom (could be a little clean/or modernized).
digger.partnerJan 13, 2024 What a wonderful hotel this is. Full of fabulous artefacts, and antiques. The room was spacious, very clean and just relaxing. The staff were always helpful. A great breakfast, great view from the room, and exactly the type of place I love to stay at.
diedre.familyDec 29, 2023 We loved our stay at Casa San Marcos! The hotel is a gem, historical, and interesting as a building, spotless and clean with a lovely breakfast room. The service was wonderful. The hotel is very safe and secure and you can easily walk around the Old Town from here. At night, there are several restaurants within a block so you can go back and forth safely. We loved looking at the statue from our window. If good luck brings us back to Quito, we will stay here again.
Professional staff n service with a very clean an hygenic spacious room. Located in a safe an quite area. Close to all the historical sites n main square, a short walking distance. I highly recommend this hotel to any one who will go to visit Quito as I too will go back n create more memories of this wonderful city
andrew.familyMay 29, 2023 Absolutely stunning property filled to the brim with gorgeous curated antiques unlike any place I’ve stayed before, with a sense of interior design that surpasses many of the world’s best hotels. Add to that a wonderful staff and beautiful views. Just a five-minute walk from the square but so remarkably quiet setting. Truly an unparalleled experience!
laurel.friendsFeb 08, 2023 We loved the historic aspect of this boutique hotel, the art, the owner—who took time to unexpectedly walk around Old Town with us, the helpful staff and the nice breakfast. Cozy place, comfortable public areas. Beautiful antiques. Very welcoming.
dinesh.familyJan 02, 2023 It was great experiece to stay in a boutique hotel with only 10 rooms whic was very well maintained. We stayed in Galeria Mirador room and loved the view of Panecelio. It had beautiful antique furniture and paintings, felt like we were transpoted to 300 yrs back in time. The owner was very courteous and took us on a tour of the history of this place. The service, David was great. The breakfast was home cooked and was awesome. Its located close to the city centre and very convienient. Our stay was an amazing experience.....
Amazing historical building, wonderful staff friendly and kind! Excellent location!
tatiana.familyAug 06, 2022 The service was just wonderful. The property is very well located close to the Quito Historic Center. Everything is walking distance. We are a family with two kids and could not have picked a better place to explore Quito. Thank you!
kimberly.partnerFeb 01, 2022 This property was really impressive with amazing work of art. The owner Mayra and the employees like Santiago made our stay marvelous, so attentive in every aspect, always caring for our comfort and helping in every way. i would recommend this place without a doubt. it is 5 stars all the way
verified t.friendsJun 14, 2021 I planned a 2 night stay at Casa San Marcos in Quito on the 11th and 12th of June 2021. We had 2 rooms as I stayed with some friends. Our stay was uncomfortable and I would not recommend this hotel for any future business. We showed up, dropped off our luggage and went to dinner. For perspective, I travel to other countries several times a year and understand the importance of comfort and customer service.
Dangerous conditions and extremely sensitive antiques:
The hotel is littered with seemingly expensive pieces of furniture, paintings, and other antiques. We stayed in rooms 1 and 3. Room 1 had a very heavy room divider and there was only a short distance between it and the bed for access to the room. This piece was not placed in a safe location and after it was inadvertently touched, it fell and could have injured me or any tenant severely.. The hotel was adamant we need to pay $80 cash for this piece, but was unable to place it on a credit card or deliver an invoice. Reportedly this several hundred pound piece of furniture is worth $3000 and the damage we caused was a reported $80, but after discussion, Paulina was able to lower this to $40. This inconsistency and her aggressive style started the discomfort that followed.
Accountability and hotel leadership, doesn't exist. We left the hotel in the middle of the night, scared what could follow up after a spending a night here and the charges , they can come up with. So please choose a different hotel.
dr.pimentel.partnerApr 25, 2020 What a wonderfully quaint hotel this was! Antiques at every turn and the service was exceptional. The rooms where large and it felt like a step back in time. I highly recommend this place. Perfectly located within minutes of walking toward downtown.
1 st night we were in the attic my husband hitting his head on the rafters but they changed us the next night to a better room.
Staff very pleasant
verified t.familyMar 25, 2019 This hotel is steeped in history and charm. Quiet and comfortable.
This hotel is a treasure! It is a converted private home with spacious rooms and common area. The hotel is decorated with colonial antiques, religious paintings, and decorative doors. Each room is unique and I had to take a video to capture the full beauty of my room. Ideally located in Old Town on a quiet street and the staff are extremely helpful.
This was one of the loveliest hotels that we have ever stayed. It is exquisite in its art covering every wall, nook and cranny. The employees are so proactively helpful and the cooked to order breakfast was wonderfully served in a vine covered outdoor space.
The rooms were clean, nicely furnished, and the historical ambience was great. The staff made the whole experrienc
e excellent. From the kitchen staff who served a deo89c89us breakfast every j9rhi8hgk and took the time to talk to us about their city and its delights, to the desk staff who also arranged transportation for us with knowledgeable guides and drivers. We met the manager several times and she was a delightful person.
