Overpriced, Cramped, and Poorly Maintained
The room was extremely small—there wasn’t even enough space to move around. I had booked and paid for a double room for two people, but they told me that since I was alone, they gave me a single room instead. I didn’t argue, but it’s like ordering a 700g steak and being served a 400g one because you’re dining solo—even though the bill still reflects 700g.
The body wash bottle in the shower was empty, and the drain was clogged, leaving me with a brief, soapless shower this morning. Let’s just say I hope you’re not sitting next to me during today’s flight.
The overall condition of the building is quite worn down, and at €120 a night, you can easily find much better accommodations. I wouldn’t recommend staying here.
richard.partnerOct 11, 2024 Staff was friendly and tried hard. Carpet was badly stained and room seriously needs painting. No towels in room when we checked in. Staff entered room improperly without knocking at 8pm. Bfst ordered didnt show up.
Great location and friendly staff
A fantastic location and very friendly staff. The rooms are small but comfy and for a weekend trip to Toulouse, it was perfect for our needs. We would come back.
Wonderful hotel, wonderful staff.
Beautiful small boutique hotel centrally situated with fabulously friendly and professional staff. A real credit to the Hotel!
Would very happily stay here again when in Toulouse.
catherine.partnerApr 09, 2024 Great spot in the heart of action.
In room breakfast was better than average.
Staff exceptionally helpful.
If you are driving, beware that parking may be an issue - check with hotel first.
Tiny tiny hotel
Said it had on site parking
It does if you don’t have a queue of traffic behind blocking single road.
And a car the size of a mini
Bright lights outside windows all night long so could t sleep
Curtains useless
Sent us to a restaurant that was closed!
Never again
gareth.friendsDec 29, 2023 Fantastically positioned small boutique styled/sized hotel in a great area of Toulouse. Room was of a good size, quiet with a very comfortable bed. The standout recommendation however, would be the super helpful staff that are friendly and available to make your stay a welcome and memorable one. Would definitely recommend and stay again.
Great location, very comfortable, friendly staff. Amazing room service breakfast. Car park was full but nearby public multi storey a couple of minutes away. Would stay again
Lovely hotel in the heart of Toulouse. Staff is extremely kind and caring!
Hotel des Arts, August 22
The hotel has very helpful staff, a great vibe, tastefully decorated rooms, excellent central location, a lovely bed and parking close by. However, due to the lack of a lift, very noisy a/c and badly fitted curtains and no shower curtain (style over substance), l‘ll only rate it 7 out of 10.
We were in the sculpture room.
As name suggests a hotel with art. No dining area so breakfast served in bedroom. Breakfast seemed a little expensive for what we were given.
Gorgeous building and the staff are excellent and friendly.
The hotel is in an ideal location...walking distance to stores, restaurants and churches. The room was very clean and the bed was comfortable. Staff was very helpful and had our cab on time for our departure. Breakfast is provided if wanted, but a bit expensive....we are not big breakfast eaters and we had a lot of waste as they do give a lot of bread products. It is brought right to the room and at the time you ask for it, which is a nice advantage. We were an older couple..70's...in good shape...beware there are no elevators and you must climb stairs. There is also a step up into the bathroom and 2 steps into the shower, so would not recommend this hotel for anyone with mobility issues. For us, it was great and we would highly recommend for anyone that wants to be in the center of Toulouse. Room looks exactly as pictured.
A great location. Excellent staff.
Eclectic and boutique design, great service. A couple of minor maintenance issues: a toilet that ran, carpet stains, but overall a lovely stay.
Really lovely hotel in a great location
A small hotel very well located in the old Toulouse, central to many good and nice places. The service is very attentive . Breakfast is served in the room (have to order it the day before): it is full of many things (orange juice, croissants, yogurt, ...).
A good place recommended.
Great place to stay right in the middle of the old town.
First time to Toulouse. Hotel personnel could not have been more hospitable and welcoming.
