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3.3
Good
12 User Reviews and 39 Ratings
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Guest Reviews
Bad service overall
Rated 1.0 by Navdeep Arora . Business Traveller . Jan 01, 2025
The service couldn’t be worser. They say they are available 24*7 for assistance however they take pride in not assisting with some really simple requests of fixing noise in the room, fixing air conditioner and getting back after they say they will. The rooms had very low lighting, the washroom did not have hand wash and there was drainage problem which clogged water all around the restroom. While sleeping at 10am in the room, the house keeping just breaks into the room to clean, we had to be so cautious at that point and asked them to leave. Horrible experience
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Worst room category
Rated 2.0 by RAHUL GUPTA . Couple Traveller . Mar 20, 2024
Dirty water, flush not working, full description and amenities not matching with description. No one took calls around 2am on reception charged 3. 5 usd just for one broken tea cup. Which was very old. Overall worst stay in the room.
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best Service
Rated 5.0 by Adarsh Rathod . Couple Traveller . Mar 17, 2024
Everything here was great amenities were superb i loved my stay here will definitely recommend my friends for their stay
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Unsatisfactory room
Rated 2.0 by Sahithya Reddy Thirumala Reddy . Couple Traveller . Feb 16, 2024
The pool and spa was good. The room is very unsatisfactory. There was no proper lighting in the room, the geyser was not working in the beginning. Later when it worked only hot water was available, cold water tap does not run. We had very uncomfortable showers. The bathroom is full of flies and the tiles and the sink collect water. We asked hotel to clean room everyday for this reason. The balcony was full of mosquitoes which is why we could not open the door. The restaurant also doesn’t respond when we ask for plates, we had to go get them.
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Terrible Stay
Rated 1.0 by Manmeet Singh Oberoi . Dec 02, 2023
Most terrible hotel of my life, so so disappointing, stop selling this property, don't play with clients worst breakfast, worst service n staff, zero cleaning, you should close this hotel as soon as possible
you should return my money back, i will be putting the complaint as well to the top authorities regarding this, give my money back
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Excellent Stay
Rated 5.0 by Shubham Bhardwaj . Couple Traveller . Oct 04, 2023
Good location with a great amenities in a resort. If you are in kuta or depenser must stay in this resort. Highly recommended
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Bad service, ac not working, away from city and market
Reception doesn’t answer phone calls, ac didn’t work. Non functional air conditioners. No lift, you have to take stairs. Also, no markets near by.
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Nice
Rated 4.0 by Nitin sathyaprakash Miraskar . Couple Traveller . Mar 25, 2023
Stay was good but no complimentary welomedrinks
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Terrible Stay
Rated 1.0 by Roopak Saini . Mar 09, 2023
In grand kesambi resort there were no electricity and no water supply more than 15 hour in our first day. We have to spend whole night without electricity and water there were so many mosquito also. And the breakfast was also not good
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Excellent Stay
Rated 5.0 by ROHITH BANAVARA UTTAMKUMAR . Couple Traveller . Feb 01, 2020
Superb rooms I missing it yummy taste food
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Grand Kesambi Resort and Villas has replied on Jun 19, 2020
Dear Mr/s. ROHITH BANAVARA UTTAMKUMAR Warmest greeting from Grand Kesambi Resort And villa Thank you for your excellent ratings And review during your stay, we hope it will be a good experience for you while staying at our Resort And villa, we're appreciate an every feedback that... Read more
Excellent Stay
Rated 5.0 by LALITH JAIN . Couple Traveller . Jan 31, 2020
Excellent service, food is very yummy for Indian members.
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Grand Kesambi Resort and Villas has replied on Jun 19, 2020
Dear Mr/s. LALITH JAIN Warmest greeting from Grand Kesambi Resort And villa Thank you for your excellent ratings And review during your stay, we hope it will be a good experience for you while staying at our Resort And villa, we're appreciate an every feedback that you inform to ... Read more
Excellent Stay
Rated 5.0 by Jui Mhatre . Family Traveller . Oct 05, 2019
Beautiful And calm Resort with attention given to every need of the customer. There are two restaurants depending on the budget. Little far from the Seminyak Beach but yet this Resort is Worth the price.
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Grand Kesambi Resort and Villas has replied on Jun 19, 2020
Dear Mr/s. Jui Mhatre,
Warmest greeting from Grand Kesambi Resort And Villa
Thank you for your 5-star ratings And review during your stay, we hope it will be a good experience for you while staying at our Resort And villa, we appreciate every feedback that you inform to us for ... Read more
