The Staff at Sari Bamboo property were friendly, helpful, and accommodating. The Location was peaceful, quiet, and surrounded by greenery, but a bit far from the main town. The Cleanliness of the property was average, with some issues like ants, mosquitoes, and dirty bathrooms. The Breakfast/Food & Dining was simple but decent. The Value for money was reasonable, with private pool villas available at a good price. However, some guests felt cheated due to inaccurate information on the website and poor facilities like faulty power plugs, no TV, and no phones in the room.
Staff
The staff at the property were very friendly, helpful, and accommodating. They were praised for their warm smiles, prompt service, and willingness to go above and beyond to attend to guests' needs. Many guests mentioned that the staff made their stay more enjoyable and memorable.
Location
The location of the property was praised by many guests for being quiet, peaceful, and away from the hustle and bustle of the city center. However, some guests found it a bit remote and difficult to access without a vehicle. The property's proximity to popular attractions such as the Monkey Forest and downtown Ubud was also appreciated by many guests.
Cleanliness
The cleanliness of the property was a concern for some guests, with reports of dirty bathrooms, kitchen areas, and utensils. Some guests also reported issues with insects and pests in their rooms. However, other guests found the property to be clean and well-maintained, with comfortable beds and spacious rooms.
Breakfast/Food & Dining
The breakfast and food options at the property received mixed reviews, with some guests praising the delicious and fresh fruit, juice, and coffee, while others found the breakfast to be simple and not very satisfying. Some guests also reported issues with the cleanliness of the kitchen and utensils. However, the property's restaurant and home delivery service were appreciated by some guests.
Value for money
The value for money at the property was a concern for some guests, with reports of high prices for the quality of the accommodations and amenities. However, other guests found the property to be reasonably priced and a good value for the money, especially considering the private pool and spacious rooms.
