לא יודעת מאיפה להתחיל כשאתה משלם מלון יותר יקר מהשכירות אתה מצפה לקבל שירות ממש טוב. הינו לפני שנתיים עם בעלי היה בסדר ורצינו קצת נוסטלגיה
כשנכנסנו לחדר היתי בהלם מהנקיון שהיה תת רמה מקלחת על הפנים הכל מלוכלך עובדי ניקיון על הפנים משחקים אותה לא מבינים עיברית הינו צריכים להיתקשר כמה פעמים לקבלה כדי לקבל מאפרה. לא הבנתי למה אני צריכה לשלם אלף שקל יותר על תינוקת של 7 חודשים שלא אוכלת בחדר אוכל קיבלה מיטה עם כתמי דם עליה ואמבטיה מחוררת למרות שאמרו לנו שהביטוח עליה 50 שח ליום. ועם כל זה לא מספיק אורח רצה לריב איתנו על מעלית כי חשב שלא יהיה לו מקום. הדובדבן שבקצפת רמת האוכל זוועתית סלטים לא טריים בשר תת רמה ביום האחרון קיבלתי הרעלת מזון. לסיכום מאוכזבת מאוד לא ממליצה פעם שניה ואחרונה
Very good family hotel. I recommend
Hotel not clean, food not good
Hotel not clean, food not good with long waiting list.
The status of the hotel is very old.
The only thing that was in good condition in the number is the toilet room and the bed.
The room itself is old and dark.
The worst thing in the hotel is the food.
The food is not of a great quality, not tasty and not made well.
In the summer there weren't even fruits, soups and nothing to drink except sparkling juices. The water was tap water.
The bar is very bad, the people that work there don't know how to do their job. I got served a mojito with sugar flooding in it.
The pool is only for little kids, there wasn't a place with deep water in the pool.
The hotel is pretty far from the beach and it takes time to get there without a car.
The service personage, the Russians at most, are pretty welcoming and willing to help.
For the high price I paid, relatively to other countries in the world, I expected a lot more.
This was THE BEST family vacation we had in years!
This was THE BEST family vacation we had in years!
The hotel facilities were very good, we had a connecting room and while celebrating our twins' 12 years' old and Bat-Mitzvah, the receptionist sent us 2 bottles of Kava and 2 packets of chocolate for each of the rooms to celebrate with.
We had so much fun we decided to stay one more night and the hotel staff were so helpful and went out of their way in keeping us one of the rooms for this extra night, and allowed us a very late checkout so we will have enough time for another adventure in the surrounding of Eilat.
We will definitely going to return to this hotel in Eila, and also consider the all inclusive hotel in Tiberias.
יחסית למלון משפחות מאוד נהנתי, האוכל טוב והצוות מאוד נחמד.
ההופעות של הצוות בידור יפות ממש, כיף לשבת בערב ולצפות בהן.
Good for family with kids
old rooms and old furniture .. and it's just for the little kids.. lots of activities for the kids not for the adults or couples..
Great location and food
Great place for a family. Good food, lots to do, adequate room, close to shopping and a dice shop.
The staff were very helpful. They keep the grounds clean and organized.
Would definitely return.
We were delighted with the Leonardo club. Our family room was comfortable with efficient air-con. Room was serviced daily. Service by staff at all levels. Nothing was too much trouble. Facilities for the children were exceptional and the food was amazing. We will definitely return.
Rather small room for 2 kids and 2 adults. Sad that waterpipes dont work all at once. Water atractions shut down at 4pm.
To start with, this hotel is located by foul smelling mineral pools. These pools are adjacent to the hotel and have a really bad smell all day and night.
The hotel is not near the beach or central Eilat area at all.
We went here because of the pools and slides for the kids. While there, we learned that only one slide is open at a time-- in other words, one big slide is open in the morning and then is shut down in the afternoon and the other slide is open in the afternoon, but is closed in the morning. This is ridiculous, in my opinion.
When we got to our room, it had the stench of old sweat, though it was likely just moisture that had accumulated in the room. Since we had several rooms together, I did not complain to the front desk because I did not want to have to move all of our rooms. This smell was bad every time we entered the room-- once we were there for a while thankfully I did not notice it as much.
The food was actually pretty good. Good selection of different salads and food.
So, no I would not go back and would rather spend my money on a more updated hotel and one that is not near the stinky mineral pools and also where the rooms were cleaner and smelled better.
Nice place, great staff but WAY too much cigarette smoke everywhere
Great hotel for kids of all ages
Great experience especially for little kids.
My 3 year old son had a blast from the moment we walked in.
This hotel needs to be renewed. Everything its old and in bad conditions
This hotel was excellent. We felt like royalty with added daily delivery of juice and pastry to our room. We also received complementary bottle of wine delivered to our room.all included in this all inclusive hotel. The food Buffetts were extensive and excellent food.
Terrible!!! Construction was started on pool!
The room was very old. AC did not work. Bathroom was a disaster, broken tiles and tile patches, dirty, pealing paint. Food was ok the first 2 days, 3rd day they were feeding us left overs because they started construction and they were closing down the next day. Last day the pool
Was never opened there was a lot of jackhammers demoing the pool area While we were still in the hotel. Checked out earlier than we wanted to no pool and to much noise.
Pay more and find a better hotel.
The kids enjoyed, we didn't :-(
The food wasn't good at all.
We came for a one day "all-inclusive" deal, and had a lot of fun
