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You are booking hotel for more than 30 days

Review Of Grand Hotel Baglioni0123401234

Santa Maria Novella, Florence | 11 minutes walk to Florence City Centre

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    User Ratings & Reviews

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    Guest Reviews

    Worse hotel ever

    Rated 1.0 by Ranjana Kumar . Family Traveller . Jul 27, 2019

    I was given two twin beds despite my request of a king bed. At 11 in the night I was making bed with the house keeping. Next day I was moved to another room and there was no water in the tap, I was told it will take an entire day to fix it. So we had no water for the day and the second night. That's what happened and then late evening I see the toilet is leaking with water on the floor. That's the third night. The hotel staff was rude and the management was not helpful at all. None should book this hotel. Complete wastage of my money.

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