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You are booking hotel for more than 30 days

Review Of Mercure Almaty City Center0123401234

Almaly District, Almaty | 1.8 km drive to City Centre

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    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • BUSINESS
    4.5

    Excellent

    4 User Reviews and 11 Ratings

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    Guest Reviews

    Great location, great breakfast

    Rated 4.0 by Siddhartha Banerjee . Couple Traveller . Jan 05, 2025

    Decent room, decent service, great breakfast spread, excellent location! very close to arbat street, and the new year celebration at astana square was also walking distance from the place. Malls such as mega park also located close to the hotel.

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    Great location, good infrastructure but cleaning manager is rude

    Rated 4.0 by VARUN VARUN . Business Traveller . Dec 15, 2023

    Mercure hotel was an amazing stay. The location and staff was very helpful. Only one hiccup occurred during our stay. The house keeping manager was quite rude. She got in an argument with the guest. She claimed that she don't know english but went ahead asking the guest that" are you smoking. I asked her who are you and do you see a cig in my hand? i took this matter with the hotel manager. He apologized for her behavior but that house keeping manager did not apologize properly.

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    Good Stay

    Rated 4.0 by Vinayak Suri . Dec 13, 2023

    Our stay at mercure hotel was great and the hotel is very nice with great rooms. However one lady who claimed to be the head of housekeeping was extremely rude and misbehaved with us for which she didn't apologize but the hotel apologised on her behalf

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    Average Stay

    Rated 3.0 by sunil bedi . Couple Traveller . May 25, 2023

    3rd night no house keeping don by staff asking 2/3 times

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