The property is located in a good area with easy access to Little India, KLCC, and public transportation. The staff is friendly and helpful, providing guidance on local sightseeing and transportation. However, some guests have reported issues with cleanliness, room size, and ventilation. Some staff members have been described as rude and uncooperative, while others have been praised for their dedication and understanding. The breakfast has been described as delicious, but lacking in Indian cuisine. Overall, the property is suitable for budget-conscious travelers looking for a convenient location.