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Review Of Hotel Istana Kuala Lumpur City Centre0123401234

Bukit Bintang, Kuala Lumpur | 3 minutes walk to Pavilion Kuala Lumpur

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.3

    Excellent

    145 User Reviews and 183 Ratings

    Location4.6

    Room4.2

    Food4.3

    Amenities4.4

    Hospitality4.4

    Cleanliness4.5

    Sort By:

    Guest Reviews

    Had a great time with family!

    Rated 5.0 by Kunwar Shailendra Singh . Family Traveller . Feb 24, 2020

    Our stay at the hotel was very pleasant. We stayed there with our infant son. All the staff are really helpful and always greet you with smile. Rooms are very spacious. Breakfast was amazing with a separate counter for Indian food. It was a memorable stay with family.

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    Hotel Istana stay

    Rated 5.0 by Divya Vatsa . Couple Traveller . Feb 23, 2020

    Great room, great spa. Good location

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    Service

    Rated 5.0 by JAISMEET KAUR KOHLI . Family Traveller . Feb 17, 2020

    The hospitality given to us was beyond words.

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    Nice stay

    Rated 5.0 by Narasimha Murthy Gandi . Family Traveller . Feb 06, 2020

    Very near to most happening place (Bukit Bintang) and shopping malls. Mono rail. Etc

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    Nice hotel

    Rated 5.0 by kuldeep parekh . Couple Traveller . Jan 26, 2020

    Best Hotel to stay in center of city with nice rates.

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    Luxury and comfort, right in the heart of Kuala Lumpur

    Rated 5.0 by Shubham Saxena . Couple Traveller . Jan 23, 2020

    We visited Kuala Lumpur as a part of our anniversary-trip, and stayed in Hotel Istana. Located in the heart of KLCC region, the hotel boasts of all luxurious amenities (spacious rooms, bar, pool, sauna, spa, gym etc) and extremely courteous and professional staff. The breakfast buffet is immensely diverse, and reeks of high standards. We stayed in twin tower view rooms which provide a good view of the towers. The reception and lobby area are huge and a treat to visit. Major junctions of Kuala Lumpur (twin towers, Bukit Bintang, Pavillion mall, aquaria etc) are at walking distance. We thoroughly enjoyed the comfort and hospitality provided, and would definitely recommend this place to everyone visiting Kuala Lumpur.

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    Good place to stay in City Center

    Rated 4.0 by kamakhya Prasad singh . Family Traveller . Jan 02, 2020

    Stay was good, superb view of Petronas tower from the 13th floor. Dream come true room view. Quite helpful staff. Front Office Manager Ms. Llily was quite professional. HK service was hood, they were bit short staff (I felt). Everything important was walking distance.

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    Great Hotel

    Rated 5.0 by Rugved Dhumale . Family Traveller . Jan 01, 2020

    Great Hotel with large rooms and good staff. The location is excellent for tourists.

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    Excellent Stay

    Rated 5.0 by Diksha Bajaj . Couple Traveller . Dec 31, 2019

    The stay was extremely comfortable. The staff is courteous and helpful. Its right in the heart of City center and near a convenience store and an indian restaurant too. Worth the price!

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    Nice, enjoyed a lot

    Rated 3.0 by RANGANATH VENUGOPAL . Family Traveller . Dec 28, 2019

    Good hotel. Need upgradation of wash rooms.

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    Highly recommended

    Rated 5.0 by pallavi pallavi . Couple Traveller . Dec 27, 2019

    We have stayed here for 3 days. Spacious room with amazing view of twin tower. Located at heart of the city, market, happening places are all within the walking distance. Staffs were very polite and helpful. Swimming pool and restaurant are also very nice. Worth the money.

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    Good stay for family and couples

    Rated 4.0 by Chitrarth Chitrarth . Couple Traveller . Dec 24, 2019

    Rooms are spacious, I stayed in twin tower view room which was excellent. Pool access was closed which was a disappointment.

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    Very good place to stay

    Rated 5.0 by anthony thomos . Business Traveller . Dec 22, 2019

    Its very safe area, all things near by. Walking distance

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    Neat and clean

    Rated 4.0 by Vivek khatter . Couple Traveller . Dec 16, 2019

    The rooms were good, clean condition

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    Hotel services were very poor

    Rated 3.0 by Pankaj Salwan . Family Traveller . Dec 11, 2019

    Hotel services were poor, food was pathetic, we ordered pizza and fries French, it was not good, also even though we paid through MMT (inclusive all taxes), we had to pay extra as tourist tax. Location wise it is good.

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    Recommended

    Rated 5.0 by Sunny Kaul . Couple Traveller . Dec 11, 2019

    Stayed in 'Twin Tower View Deluxe' room. Room size is huge- 5 star. Washroom superb- 5 star. Amenities in room are good. Could provide more water bottles- 5 star. Hospitality- 5 star. Breakfast buffet- 5 star. Location- 5 star.

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    Fabulous Hotel Istana

    Rated 5.0 by Rahul Raniwala . Couple Traveller . Dec 10, 2019

    A delightful experience which got enriched even more thanks to the hotel's exceptional quality of service and prompt response to every request. Will recommend Istana to all my known friends, acquaintances and relatives. A 5 star experience for my and my wife. Thank you Hotel Istana and thank you Kuala Lumpur for making my honeymoon more memorable than expected.

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    Majestic stay

    Rated 5.0 by Prateesh Raveendran Nair . Family Traveller . Dec 09, 2019

    As the name describes the stay was quite majestic. The hotel ambiance was very delightful. Really liked the location as it is quite close to most of the attractions. Kids friendly and food was totally remarkable. Hotel staff was very friendly and welcoming. Really enjoyed the stay and would highly recommend this for families and friends.

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    Good Stay

    Rated 4.0 by sachin kandhari . Business Traveller . Dec 08, 2019

    Great location. They allowed early check in and late check out. Courteous staff. Rooms were spacious and clean.

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    Good Stay

    Rated 4.0 by ASHOK KHABRANI . Family Traveller . Nov 23, 2019

    Very good location and good Hotel good service. Hope to visit again

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