matthew.familyDec 02, 2024 Extraordinary service. Catered to our every need, including dietary restrictions. Lovely pool area. Grand class corner suite had stunning view and private plunge pool. On-site restaurants were generally very good, and Cocina de Autor was outstanding.
melissa.familyNov 22, 2024 It was a great place to relax
carmen.familyNov 03, 2024 Amazing service and staff friendly and ready to help you
jordan.family_with_childrenOct 28, 2024 Very friendly staff
aroungsack.familyOct 24, 2024 Amazing property and amazing staff and and service. Will definitely visit again. Highly recommend staying at this resort.
tyler n.family_with_childrenOct 18, 2024 We stayed here for a short stay. Everything was beautiful. The staff were so helpful and nice people, the food available was great with so much choice. What a hotel for anyone to experience!
Had a great time in this property.
shlomit.family_with_childrenSep 10, 2024 One of a kind all inclusive resort. Best place to travel with kids. Have done kosher options
hatem.family_with_childrenJul 30, 2024 Lovely property with beautiful views, nice rooms, excellent staff and good dining options. The buffet restaurant, Frida and Lucca restaurants were excellent food and service (portions could be a bit bigger, but the resort is all-inclusive so you can always order more). We had a problem with musty odor in one of our rooms which despite staff trying to replace/clean a carpet, did not abate. It limited our ability to use the room, which was part of a two-bedroom ambassador suite we reserved. On that note, the 2-BR suite is not really a suite. It is two adjoining rooms. The listing on Expedia also indicated a "plunge pool" (in two places on the listing), which is not part of this room class. I pointed that out to management as it is essentially false advertising. The management offered us a concession on a future stay and we would happily stay there again, but I think the ambassador 2-BR family suite is not advertised correctly.
The pools are beautiful and there are nice amenities like a kids club, teen club, ping pong, etc. The beach at the resort is not swimmable but excursions from Cabo are easily arranged through 3rd parties and it only takes about 20 minutes to get to the marina, where there is also a public beach easily accessible. All in all, we'd happily stay there again, and anticipate the management will honor their commitment to remediating the inconvenience we experienced with the room issue. Thanks!
brooklynn.familyJul 28, 2024 Absolutely incredible. Highly recommend, especially with kids. I can go on and on. This is the definition of 5 star property on every level.
asad.family_with_childrenJul 26, 2024 Beautiful, clean and excellent property! Assigned concierge (Daniel) did an excellent job! Perfect for kids and family, lot of kid activities, tasty food, cosy rooms and staff took excellent care of us - will definitely visit again!
10/10 on everything! Tell the world
leonela p.familyJul 19, 2024 Everyone was very welcoming and friendly their kids club is the absolute best definitely recommend to families traveling with children. Everything is definitely inclusive!!
Great attentive staff, not pushy at all. No time share pitches anywhere. Food was good (for a resort) and we never felt unsatisfied with the taste of everything.
The personal concierge was a nice touch, as he kept us up to date with reservation times and was quite knowledgeable.
We would come back here! Great stay!
hollie.familyJul 05, 2024 Wonderful! Nishma & Jorge were amazing!!!! Definitely 5 stars!
mari c.friendsJul 03, 2024 Good food , nice staff .
reyhaneh.partnerJun 15, 2024 The best resort! Great staff and amazing food
kellie d.familyJun 13, 2024 All of it. Staff was so incredibly attentive. Food and drinks were wonderful. Family had a relaxing time!
dusky.partnerJun 06, 2024 I researched many all inclusive resorts. Property was better than expected. We paid more; but worth it for quality of service and amenities. Highly recommend.
