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Review Of Hotel Crowne Imperial0123401234

Nagarjun, Kathmandu

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.5

    Excellent

    150 User Reviews and 343 Ratings

    Location4.5

    Food3.9

    Amenities4.6

    Hospitality3.8

    Cleanliness4.9

    Value for Money4.6

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    Guest Reviews

    Excellent Stay

    Rated 5.0 by Tarun Sapra . Dec 29, 2024

    It was a pleasant stay at hotel crowne imperial kathmandu. Although this hotel is 5 year old but they kept it quite well. Their staff is very quick and attentive. Room was so cozy that we didn't feel any outside cold atmosphere. Food quality is also very goodwill stay again here in february. Images not taken

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    Excellent Stay

    Rated 5.0 by Tarun Sapra . Dec 25, 2024

    Ok. It was a pleasant stay at hotel crowne imperial kathmandu. It was a pleasant stay at hotel crowne imperial kathmandu. Although this hotel is 5 year old but they kept it quite well. Their staff is very quick and attentive. Room was so cozy that we didn't feel any outside cold atmosphere. Food quality is also very goodwill stay again here in february

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    Excellent Stay

    Rated 5.0 by bhim sain . Group Traveller . Dec 23, 2024

    Stay was really nice, housekeeping outstanding, services excellent, courteous staff. But restaurant needs little improvement (items in buffet dinner must be enhanced and desserts should be added)

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    Excellent Stay

    Rated 5.0 by Deepika Singh . Dec 22, 2024

    Fast service, quality of food was good, nice ambience, timely cleaning but one minus point was food was too costly. For eg - one single chapati is for 600 rs. It's way too high. How will i find the discount

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    Amazing

    Rated 5.0 by Vivek Chaturvedi . Couple Traveller . Dec 19, 2024

    Its been fantastic stay with this hotel, very comfortable and friendly staff !

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    Excellent Stay

    Rated 5.0 by Shashikant Kumar . Dec 04, 2024

    The hotel had good infrastructure and neat spaces. The staff and food was excellent in their services. I must acknowledge their immense professional approach in interfacing with the guests.

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    Average Stay

    Rated 3.0 by Sunaina Saxena . Dec 03, 2024

    We stayed for 4 nights 4 days, the stay was amazing, the staff was kind. However, during the checkout the morning staff disappointed us by forcing us to open our bags and claiming that we have taken away a pair of slippers from their room. The behaviour of the lady manager was totally disrespectful and insulting. Hope they train their morning staff well from the next time.

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    Amazingly awesome hotel and staff

    Rated 5.0 by Mahendar Mali . Family Traveller . Nov 18, 2024

    This hotel is the best place to stay. Clean and tidy rooms, awesome food, friendly staff. Especial mention to the staff personnel who served us late night dinner - he has been very accommodating

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    Exce

    Rated 5.0 by RUDRAKSHYA SARANGI . Family Traveller . Nov 15, 2024

    My experience was excellent, hotel is located near to market area. Hospitality of staffs was very good.

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    Pleasant stay

    Rated 5.0 by Kanchan Lata . Family Traveller . Nov 11, 2024

    Excellent stay. It was a family trip. Neat and clean rooms. But they should provide dinner after 10.

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    Good Stay

    Rated 4.0 by RAJEEV KUMAR BIDWAI . Couple Traveller . Nov 01, 2024

    Very good hotel staff of front desk especially ms shreshta was so cooperative and provided all the info relating to roam around kathmandu food was good staff was also good

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    Excellent Stay

    Rated 5.0 by Utsarg Thapa . Nov 01, 2024

    The checkin process was cery smooth and the hotel was very clean and nice. Got a room at the upper floor as requested. The water was a little dirty though.

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    Poor Stay

    Rated 2.0 by Bhavesh radadiya . Oct 30, 2024

    The hotel staff has said that we will not take indian money

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    Excellent Stay

    Rated 5.0 by Jemil Radadiya . Oct 29, 2024

    Good service

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    Excellent Stay

    Rated 5.0 by Arif Shamoo . Oct 28, 2024

    Amazing stay. Every staff is professional enough to handle the guests with a broad smile on face. Keep it up

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    Excellent Stay

    Rated 5.0 by manish Kumar saini . Oct 17, 2024

    Hotel room was good. The price is very respectable. All the staffs were very polite. Room and hotel reception, restaurant etc all were very cleaned. Food was also very tasty except indian food.

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    Humiliating experience at crowne imperia

    Rated 2.0 by Lalit Kumar . Family Traveller . Oct 09, 2024

    Water quality is very bad in the bathroom.

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    Humiliating experience

    Rated 1.0 by Lalit Kumar . Family Traveller . Oct 09, 2024

    Property location is little bit inside so difficult to find. Room was good but water in bathroom was very poor, there was mud in the water. And sink was choked so have to ask the service boy to do the maintenance. In the night ac stopped working, when asked the reception they told me technician is repairing the ac in the night. What was the worst, the behavior of reception girl when i checked out on 2nd day. She was rude and asked me to wait until l they check my room. Her voice tone was suspecting as if i am stealing something. She didn't allow me to put my luggage in my vehicle. It was humiliating that i have to put my mobile phone as a security deposit just for loading my luggage into the car. I can tolerate little bit gap in room quality but not humiliation. Do they think indians arw thieves? make my trip and management of the hotel need to look into it and take strict action.

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    Nice Stay 👍

    Rated 4.0 by Sunil Kansal . Couple Traveller . Oct 01, 2024

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

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    Excellent hotel to stay, hygiene maintained, newly built, excellent taste

    Rated 5.0 by Bharat Bhushan . Business Traveller . Oct 01, 2024

    Excellent hotel to stay good new hotel and well maintained, good hygiene, good staff, excellent food, ambience

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    Hotel Crowne Imperial has replied on Oct 06, 2024

    Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience during your stay with us. It’s great to know that you enjoyed our facilities. Your feedback inspires our team to keep up the great work. We value your insights and ... Read more

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