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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.8
Very Good
23 User Reviews and 29 Ratings
Location4.3
Cleanliness4.1
Room4.2
Value for Money3.7
Food4.3
Security3
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Guest Reviews
Most horrible Hotel i've ever stayed ever!
Rated 1.0 by ananya das . Family Traveller . Oct 15, 2019
We stayed for two nights and there was no water in the tap or basin tap or toilet spray or flush. They forced us to stay without taking Bath or using toilet for a complete day. They are horrible uncooperative staff. We tried to cancel but neither the Hotel not make my trip helped in anyway. We asked for breakfast and though the menu said has brown, after much debate, they provided us with potato fry. When asked to replace they were rude. I would sincerely ask everybody not to stay here. You'll get nothing but a horrible stay and below standard service.
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5 day stay, hotel manager very helpful, very good person
Rated 5.0 by Rakesh Kumar . Business Traveller . Aug 01, 2019
Very good location and breakfast very good, Indian dinner service person very good, manager very helpful.
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Hotel Mountain Gateway has replied on Aug 05, 2019
Dear sir thank you very much for your awesome review to our Hotel we are really appreciate it. We hope we will do our best in coming days and we are request to recommend your friends and relatives if they are visit to Nepal Read more
Average Stay
Rated 3.0 by Kodali Murali . Family Traveller . Jul 20, 2019
Better stay!
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Hotel Mountain Gateway has replied on Aug 01, 2019
Dear kodali ji, have a good day. Thank you for booking and staying at the Hotel Mountain gateway. We are really appreciated at awesome review of our hotel. Thank you for everything. Your sincerely, Trilochan Adhikari, Hotel Mountain Gateway. Read more
Comfy stay
Rated 5.0 by Aniruddha Sakalkale . Family Traveller . Jun 02, 2019
It was great. Except food. We prefer veg only
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Hotel Mountain Gateway has replied on Jun 05, 2019
Dear guest Thank you very much for booking and taking time write a excellent review to the Hotel, we are really appreciated it. Your feedback is extremely valuable to us. I hope you will recommend to friend and relatives who ever visit to Nepal. Sincerely Gokul Karki Read more
Average stay
Rated 3.0 by Utsav Dutta . Family Traveller . May 04, 2019
Location is ok, reception behaviour at check in was rude, service is decent, rooms are spacious and hygienic.
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Hotel Mountain Gateway has replied on May 16, 2019
Dear Utsav Dutta, have a good day. Thank you very much for booking and stay at the hotel. We really appreciate your valuable review. Regarding your comment to our hotel, we apologize for our staff behavior at the reception. He should not be rude, reception are the heart of the ho... Read more
Average stay
Rated 3.0 by Utsav Dutta . Family Traveller . May 04, 2019
The receptionist who did the check in process did not manage it well and his behaviour seemed like why are these guests coming into Hotel. The location is ok, close to main market. Service levels are decent, rooms are spacious and hygienic.
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Hotel Mountain Gateway has replied on May 16, 2019
Dear Utsav Dutta, have a good day. Thank you very much for booking and stay at the hotel. We really appreciate your valuable review. Regarding your comment to our hotel, we apologize for our staff behavior at the reception. He should not be rude, reception are the heart of the ho... Read more
Average
Rated 3.0 by Reema Tiwari . Family Traveller . Apr 20, 2019
Only point which is bad is staff was charging too much amount for travelling. Also we paid for 2 rooms but receptionist was saying that you have paid for only one room. I clarified by showing them receipt.
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Hotel Mountain Gateway has replied on Apr 25, 2019
Dear Guest, have a good day Thank you for booking and stay the Hotel Mountain Gateway we are really appreciated your valuable remarks. Regarding to the bad staff of the Hotel if there is bad staff at the Hotel we are not given two room when you check in, because we received only ... Read more
Good service location
Rated 5.0 by rakesh kumar . Business Traveller . Apr 15, 2019
5 days, good food, good location and good WiFi.
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Hotel Mountain Gateway has replied on Apr 25, 2019
Dear guest, Have a good day Thank you very much booking and stay at the Hotel Mountain Gateway. Thank you very much for your awesome review to the Hotel. We are really appreciated it. Your sincerely. Read more
Great experience
Rated 5.0 by Rupesh Kaul . Feb 23, 2019
Well clean reception and great beakfast. Nothing. Gokul sir was extremely helpful.
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Hotel Mountain Gateway has replied on Mar 12, 2019
Dear Guest,
have a good day
Thank you very much for your excellent review to our hotel we are really appreciated it. We hope you will continue recommended your friends and relatives who ever visit to Nepal.
Your sincerely, Guest Relation Manager, Hotel Mountain Gateway. Read more
Average Stay
Rated 3.0 by Ashwani kumar . Jul 10, 2018
Room was not having even ceiling fan.
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Hotel Mountain Gateway has replied on Dec 11, 2018
Dear Aswani Kumar, have a god day, sorry for delay reply, thank you for review and staying at the hotel, I appreciated your kind remarks. Regarding to the matters of not even ceiling fan in the room the things is we are proving table fan in the room. Because of security way the g... Read more
Visit in Kathmandu
Rated 5.0 by rishabh chaudhary . Jul 02, 2018
Nice experience, overall good.
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Hotel Mountain Gateway has replied on Dec 12, 2018
Dear guest, have a good day. Sorry for delay, thank you for booking and staying at the hotel. I really appreciated awesome review to our hotel. I hope you will recommended your friends and relatives who ever visit to Nepal.
Read more
Awesome service at a valuable price.
Rated 5.0 by Smita Sahu . Couple Traveller . Dec 05, 2017
The stay was perfect with a reliable price. Delicious and healthy breakfast, pristine rooms and honest and worthy service. Overall it is a perfect place for a vacation. Totally satisfied with the place and the management. Would like to visit again if chance permits
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Hotel Mountain Gateway has replied on Dec 12, 2018
Dear Guest, have a good day sorry for delay reply thank you for booking and staying at the hotel, we are really appreciated your valuable review to our hotel. I hope you will recommended your friend And relatives who ever visit to Nepal. Your sincerely go up far I guest relation ... Read more
Cheaters
Rated 3.0 by Vineet shrivastav . Solo Traveller . Nov 02, 2017
Firstly room is on 6th floor there is no lift in hotel. Any way we get in to 6th floor even dustbin is not there. Next day we book other room in 1st floor. Staff clearly tell that we have to pay money for that room but at the time of check out hotel staff cheated us. They charged extra. Very bad experience. Finally this hotel give us experience that how to cheat.
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Hotel Mountain Gateway has replied on Dec 12, 2018
Dear sir have a good day we are sorry for delay reply thank you for booking and staying at hotel mountain gateway. We are really appreciated at valuable comment to our hotel. Actually you book budget room it is clearly written on the booking side it is on the six floor and there ... Read more
Overall location, rooms are good all staff are nice
Rated 5.0 by SURINDER KHANEJA . Solo Traveller . Nov 01, 2017
Every thing is good. But one thing that hotel should provide for guest is any snacks or meal on order after brakefast.
Because there is no any service like this after brakefast if guest like to order something to eat in room or dining area by making order actually.
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Hotel Mountain Gateway has replied on Dec 12, 2018
Guest have a good day sorry for delay reply thank you for booking and staying at the hotel, we are really appreciated your valuable review to our hotel. Regarding to the service after breakfast we are not serving lunch and dinner at the hotel right now but we are planing to serve... Read more
Nice service and location
Rated 5.0 by Krishna Kumar . Family Traveller . Sep 15, 2017
Nice place to stay in Kathmandu. Great people .. Good service .. Very nice hospitality. The breakfast is nice. Rooms are clean. Very helpful staff. Even the management also is nice and polite. I suggest this as an ideal place to stay in Kathmandu.
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Hotel Mountain Gateway has replied on Dec 12, 2018
Have a good day. Sorry for delay. Thank you for booking and staying at the hotel. We are really appreciated your valuable review to our hotel. I hope you will recommend your friend and relatives as well as your family who ever visit to Nepal. Read more
Good hotel for stay in Nepal
Rated 5.0 by Rajjbhai Dave . Solo Traveller . Jul 30, 2017
Good hotel stay at Nepal. Good hotel give hospitality given by this hotel. Good food good staff. Nearby airport. Good staff & cleanliness. Go & stay at this hotel via makemytrip good discount given.
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Hotel Mountain Gateway has replied on Dec 12, 2018
Have a good day. Sorry for delay reply. Thank you for your booking and staying at the hotel. We really appreciated for valuable review to our hotel. We will do our best in coming future. I hope you will recommend friends and relatives as well as family who ever visit to Nepal. Read more
It was a good experience. Room were preety location was nice with everything in the close vicinity.
You can walk down to most of the palaces in Kathmandu by itself.
Hotel facilities were best and were more than what you pay for.
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Hotel Mountain Gateway has replied on Jan 10, 2019
Guest have a good day. Sorry for delay. Thank you very much for you excellent review and stay at the hotel, we are really appreciated your valuable word. We hope we will do our best in your second visit to Nepal. Read more
A good property in Kathmandu
Rated 4.0 by Manoj Kumar Pandey . Family Traveller . Jun 20, 2017
Visited Kathmandu in third week of June 2017. Got a good deal, value for money and pleasant stay at Kathmandu. But I got a little problem in parking of my personal car as there is no parking facility at all.
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Hotel Mountain Gateway has replied on Jan 10, 2019
Sorry for delay
Thank you very much for you excellent review and stay at the hotel , we are really appreciated your valuable word.we hope we will do our best in your second visit to Nepal.
your sincerely
Gokul Karki Hotel Mountain Gateway
Have a good day Read more
The location was pretty good
Rated 3.0 by Mandeep Singh . Group Traveller . Apr 29, 2017
Rooms were clean. However, the standard rooms had no fans & I had to ask for one which I shouldn't, given the weather. Breakfast too was ordinary. Taxi rates quoted were exorbitant rates & we went ahead to hire taxi ourselves which turned out to be way cheaper. The in-charge was not too cooperative in giving out information to us tourists given we didn't avail any other services. We did hire morning taxi to airport from hotel & it was overpriced. Good hotel but not worth the money.
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Hotel Mountain Gateway has replied on Jan 10, 2019
Dear Guest,
Have a good day, sorry for delay
Thank you very much for your review and stay at the hotel. We are really appreciated your valuable remarks, according to review we are clearly written our side there is fan but now we remove our standard room make deluxe room wit... Read more
Best hotel in this budget
Rated 4.0 by Babu Lal Agrawal . Solo Traveller . Feb 17, 2017
I booked this hotel at Rs 730/night. This is the best hotel available in this budget. Cooperative staff. Rooms were neat and clean and newly constructed. I would recommend this hotel for family or group stay.
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Hotel Mountain Gateway has replied on Jan 10, 2019
Dear sir, have a good day. Thank you for review and stay at the Hotel. we are really appreciated your valuable review which is help to us run the business. I hope you will continue choose Hotel Mountain Gateway in you future needs. Read more
