Important information that you need to know before you book!
All
COUPLE
FAMILY
BUSINESS
SOLO
4.0
Very Good
6 User Reviews and 10 Ratings
Sort By:
Guest Reviews
Excellent Stay
Rated 5.0 by Moideen Kolikat . Business Traveller . Aug 20, 2024
First of all i would like to thank hosama the front desk staff who had given a earlier check in and treated us very well as a hilt-on honor member and gave a free upgrade. Also the dinner and breakfast was amazing. Breakfast was a mix of english and indian food. Special thanks to the staff at breakfast bablu, rakesh and a morrocan **** who prepared a super masala tea. Very satisfied with the overall stay and looking forward to have a staycation again.
Good points: team is very friendly and polite. They allowed me to check out at 2pm as my flight was at 7pm only and outside was very hot to be roaming around. The location of the hotel is good, right next to al nasser street with so many restaurants and mirqab mall. Underground parking is available. They gave cookies as welcome treat which i found bery cute. Not so good points: room was decent, clean, but not as fancy as i expected from this venue and it was overlooking the pool. Music was very loud, but upon asking the receptionist the volume was reduced a bit. The bed i hated. It was so soft, my whole body sank inside and the back and neck were killing me, i couldn't sleep for 2h straight. I tried sleeping without a pillow but it didn't help.
Do you find this helpful?
Cancellation policy
Rated 1.0 by SATYANARAYAN SINGH . Business Traveller . Aug 25, 2023
Overall terrible experience
we have lost total amount because of poor responses by hotel at the time of cancellation needed by us. No response from the hotel side. Not travel
The stay was beautiful and the staff was very helpful splay simon the manager and varghese they were very helpful and kind and always smiling and the state rooms were beautiful and relaxing and splay as im a smoker so i got a smoking room which was pleasant and the room service sukuntala was generous and help would surly recommend friends and family to stay here and not to forget the bar below the street culture was beautiful and awesome and very calm place to relax and have a drink
Do you find this helpful?
Excellent Stay
Rated 5.0 by vanessa rebello . Family Traveller . Jun 28, 2020
Lovely hotel lovely staff very helpful and friendly
Do you find this helpful?
It is goof location
Rated 5.0 by Nathaniel richard Gaskell . Solo Traveller . Mar 10, 2020
The location of hotel is very good, it is near my work place
