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This 5-star property offers luxurious and comfortable rooms with views of the holy Kaaba, first class amenities, warm hospitality, fine dining experience and easy access to holy places of Mecca. More
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Classic Room, 2 Single Size Beds, City View
Fits 2 Adults
Per Night:
Al Haram
6 minutes walk to Kaaba
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 11 AM
Property Rules at Hotel Pullman ZamZam Makkah
Languages Spoken by Staff Hindi, English, Arabic, Indonesian and French
275 Ratings
Last 10 Customer Ratings (Latest First)
Traveller Impressions
Powered by Generative AI using recent user reviews
This property is located very close to Masjid Al Haram, making it a convenient choice for pilgrims. Guests have praised the spacious rooms and courteous staff. However, some guests have reported issues with room maintenance, such as smelly carpets and old bathrooms. The breakfast spread has also received mixed reviews. The property's location is its biggest highlight, with easy access to the holy mosque. Some guests have also appreciated the efforts of specific staff members in providing good service.
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Ash Shubaikah
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Al Haram
One if the best and nearest to ha-ram
Muhammad Ali Shahan
Overall its good. Near to ha-ram in-fact part of ha-ram right in the footsteps. Kaaba viewing rooms are charged extra. Complimentary green tea and dates are served whole day. Rooms are spacious washroom good enough. Net n clean. And a tip you need to get hold of the elevators outside of Hotel Pullman ZamZam Makkah to ha-ram. They need some serious upgradtion and maintenance. Very slow and buttons broken. 0 is to ha-ram p11 is Hotel Pullman ZamZam Makkah reception p3 and p4 is food court
Booking prob
MasoodNayaz Ahmed
Very close location to haram.. They need Hotel Pullman ZamZam Makkah reference 6 alphanumeric digit which did not give. It take 15 min and calls to retrieve it. The rooms can be improved by adding microwave oven and remove the non working hot plate. The temperature settings is conventional knob which has no effect at all. We switch off the a c to get a comfortable temp. The staff is courteous and helpful. We enjoyed our stay to perform umrah.
Good Stay
Yusuf Khan
Amazing location close to the grand mosque. The Hotel Pullman ZamZam Makkah has a dedicated lift from the shopping mall to the reception. Room service was not very prompt though. The breakfast spread was minimal. Not like other 5 star Hotel Pullman ZamZam Makkahs in the same complex. However the price was reasonable and value for money in that complex
Amazing experience
Abdul Kareem Shaik
One of the best Hotel Pullman ZamZam Makkah, which is near to ha-ram and mr. Ray-an is the best guy who gave me a very good room plus a good surprise as i came in for the first time with my wife. They gave me a really good cake and some juices amazing stuff and very near ha-ram the food is not very good, but the Hotel Pullman ZamZam Makkah is amazing
Good Stay
Sajid Ladak
Location and rooms are nice. The breakfast was disgusting. Half cooked rather uncooked. The manager Rayan. He was a super gentlemen, he made a lot of efforts to ease it for me.
Room service was pathetic. The safe don't work and to replace the same, it took more than 24 hours. Breakfast too was pathetic.
Needs improvements for family stays.
Maaz Bin Khalid
As for five star Hotel Pullman ZamZam Makkah they don’t provide more than two bottles of small water bottles per day. Even though i have a small baby who is 4 months old and on baby milk. Location wise Hotel Pullman ZamZam Makkah was very good but lifts are always busy because of clock tower food court.
Excellent location, amazing breakfast
Muhammad Nauman Saleh
Location is excellent. Loved the clock tower while enjoying food or ease to go to mataf for tawaf. Hotel may be not a 5star Hotel Pullman ZamZam Makkah if compared with dubai Hotel Pullman ZamZam Makkahs. Need renovation paint tiles and furniture is old and really shows sign it need repair.
Wonderful hotel at reasonable price
MANAWAR AHMAD
Very comfortable. Excellent food, very close to Haram, staff are very kind and helpful. I would recommend this Hotel Pullman ZamZam Makkah to everyone. This is the best Hotel Pullman ZamZam Makkah I have stayed in Mecca. You can find free parking which is 2 km far and take a taxi.
Excellent location and rooms
Mehmood Chunawala
Rooms are very spacious and clean. Location is very good near Haram. Only problem is that you have to walk all the way into Zam Zam Mall and change one lift from P11 to reach your room. Room service is very lazy and you have to call them repeatedly to get the room cleaned.
Amazing stay with family
Kashif Abid
We stayed here for 5 nights, it was a really good deal and the Hotel Pullman ZamZam Makkah was very close to the Holy Mosque. Would definitely recommend to book this Hotel Pullman ZamZam Makkah prices vary depending on season, so booking early could save a lot of money.
It's ok for short time to stay
Abdul Razack Mohomed Aslam
It’s ok nice location. Easy way to get Gale face no traffic. Rooms are clean and staff ok. There two small water bottles complimentary. I asked one more water bottle the reception person going to charge something. It’s terrible I hate that word from reception person.
Value for money
ehtisham rizvi
Best for umra pilgrimage Hotel Pullman ZamZam Makkah is closest to haram most of the rooms provide partial as well as full view of kabatullah. Breakfast is delicious of different varieties catering need of people of different continents of world.
Improve house keeping
MULAKKAPILLY MARAKKAR ABDUL SHUKKOOR
Checkin was excellent, but luggage to room delayed. Drinking water allotted only 500 ml per person for one day
Good place to stay but very long waiting time at checkin time
Kashif Ishaq
It is good Hotel Pullman ZamZam Makkah in abraj tower and very easy approach to Haram. Breakfast menu is having good variety. Washrooms are a bit old fasioned which requires upgrade. Waiting time at checkin counter is too much and tiring.
Satisfactory stay
Abul lais
Good and easy access to haram, with good amount of elevators, friendly staff. Overall great experience.
umrah visit
MD SARIM ASHFAQUE
Great location.. just a 5 min walk to kaaba.. shopping n dining places all in walking distance.. food is good but could have been better..All in all a great experience.. would love to visit again..👍
Good Stay
Mohammad Rashid Shaikh
They don’t have free car parking, they ask me to pay 200 riyal per day for car parking, the only five star Hotel Pullman ZamZam Makkah who don’t offer parkito guest
Good Stay
abdulla almalek
Good. Alhamdullah and helpful staff.
Awesome
Ashraf Nadeem Hussain
All the things & services is excellent, very near to ha-ram, breakfast is awesome, and a very much varieties
Excellent hotel and good hospitality
Mohammed Abul Hassan Boopathy
Near to haram. Excellent location, excellent room, kind people, nice breakfast, all good. Eso to check in and check out. They giving extra y time for early check in and late check out. Allah bless them.
Besthhhhv
TALIB HUSSAIN
Best service good staff and clean near shrif break fast very good good i suggest um-rah pilgrimage stay
Pullman zum zum
SUHAIB RAHMATHULLA
Very good stay. Less walking distance to Haram.
Okok
Ferose Ahamed
Everything is good except bathroom. Bathroom smells very bad. Breakfast is excellent.
Fantastic
Shamsudeen Ajmalkhan
Very comfortable and suitable for money
Relaxing
Syed Muhammad
"had an amazing stay in makkah! the Hotel Pullman ZamZam Makkah was clean, comfortable, with excellent service. Highly recommend for pilgrims"
Good Stay
Sajid Ladak
If you have any issue straight away ask for Mr Rayan he is the only gentleman over there. He helped me out of a service nightmare.
Excellent Stay
Shabaaz Solanki
Right opposite Haram, excellent location.
Excellent Stay
MOHAMMAD NIZAM KHAN
Wonderful location staff was very very helpful food is good and inter connect mall & supermarket many many brands food chain
Pullman Zam Zam is excellent
Fardan Qadeer
Located just in front of the holy mosque, very responsive and courteous staff
A good hotel very close to ha-ram and costly too.
A R Syed Arif
Small room size, breakfast spread average. Lifts to the lobby is a issue, we have to wait and run around before we can get one. The location and room neatness makes up for this. Book early, price are costly.
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