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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.3
Good
42 User Reviews and 91 Ratings
Location3.7
Cleanliness3.7
Room3.7
Food3.1
Value for Money3.3
Hospitality3.5
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Guest Reviews
Good Stay
Rated 4.0 by ABHAY WASUDEORAO KHUBALKAR . Aug 17, 2024
Tha location of chancellor hotel is at orchard raod which is one of the most central area in singapore. So connectivity is excellent. The hotel has medium size rooms. The vending machin of water is inside the room, so drinking water is available at any time. The breakfast is fine, although there are not too many options for indian food. The hotel is near from little india and one can reach there by a grab or by mrt. Overall it was a good family stay. We enjoyed it !
The check in experience was very good despite the fact that i checked in at late night. The hotel staff was courteous and helpful, they didn't took much time to checkin. Although the room is not very spacious but comfortable for 2 only, i choose this hotel as it is in close proximity to orchard road. I didn't opt for breakfast and choose nearby hawker street for food and drinks. Cleaning staff was good and cleaned the rooms daily and very helpful.
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Good Stay
Rated 4.0 by Chinmay Tigade . Couple Traveller . Mar 11, 2024
Nice hotel, good service, all amenities available, pool was good, nice hotel yo stay with family, we enjoyed
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Excellent Stay
Rated 5.0 by Vatsala Sharma . Mar 08, 2024
The location is the best part. The hotel is walking distance from b both the metro station and the bus stop. There are a lot of restraunts and malls within walking distance and the travel time to popular destinations is also quiet short. The hotel was also clean and well maintained, even the view from the window was wide and open. Excellent experience.
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Terrible Stay
Rated 1.0 by Shafeerali Ac . Business Traveller . Mar 06, 2024
We have face bad service provide and room also not worth for it paid money. I am suggesting this hotel to anybody
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Rude staff pathetic experience
Rated 1.0 by SHEETAL SUNKU JAGANATH . Group Traveller . Dec 25, 2023
Had worst experience in my whole travel history, i have travel-led europe, asia, americas, australia but never experienced such an pathetic service by an hotel which is rated 4 star, as-lo they were wooing us away from the breakfast within 10 mins of entering, the staff had so much attitude they were so rude with us
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Average Stay
Rated 3.0 by Upasana Goyal . Dec 25, 2023
It was an average hotel ... When we first entered room had faint smell and we had to ask for room spray. Which house keeping handed over to us and asked us to spray ourselves . The washroom had no sprinkler system for urinals ..may be because that is a very old hotel but bathroom sewage had a faint smell throughout. At breakfast the good thing is that it had vegetarian options for Indians but since they make it in bulk they don't have a good heating system at buffet breakfast.
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Good hotel at very good location.
Rated 2.0 by Parveen Gupta . Nov 20, 2023
The hotel was too good. I booked the hotel for 2 pax i. E. My self and my son with breakfast. But to my surprise the breakfast was for 1 pax only. I felt embarrassing moment the very day one in front of everyone at the hotel at breakfast counter of hotel. On a stay of 7 days due to embarrassment i availed breakfast for 2 days only. It was such a nightmare.
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Good Stay
Rated 4.0 by BALASUBRAHMANYA S . Nov 12, 2023
Nothing to complain gave 4 as the service could have been better
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Excellent location
Rated 4.0 by Arvind Rajput . Business Traveller . Oct 20, 2023
Bang on orchard road location is superb with 2 mart station you can use dhoby ghout and somerset lots of restaurants around
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Room
Rated 2.0 by Dinku Ayekpam . Couple Traveller . Oct 18, 2023
The room was very small and smelly. Even breakfast were not included with that costly room rate. Also, tea bags, milk and other items were not given inside the room.
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Poor Stay
Rated 2.0 by Anudeep Mavinamane . Oct 05, 2023
Front desk staff was least bothered about guests. For was damaged
Good environment, hospitality. Big thank you to make my trip. Early check-in before 12 is not free.
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Budget hotel orchard
Rated 4.0 by Arvind Kumar Rajput . Business Traveller . Apr 04, 2023
Clean budget hotel at orchard don't expect any service
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Poor Stay
Rated 2.0 by Baldeep Kaur . Mar 15, 2023
The hotel room was very small and it did not have enough lights in it. It was very dark in the tiny room. Also the washroom sink did not have the drainage cover. It looked so dirty and unpleasant. The hotel did not had any arrangement of bellman. Both the time we had the to carry our luggage ourselves in the hotel. We had 6 baggages, so it was quite inconvenient for us.
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Breakfast is good, rooms, bathrooms and hotel is clean
Rated 5.0 by STATESMAN SHADAP . Family Traveller . Jan 24, 2023
Staff very polite and helpful, best for the price and good location.
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Poor staff service and troublesome check in
Rated 1.0 by Palak Sehgal . Couple Traveller . Jan 18, 2023
Our flight landed early so we requested for check in around 10 am but the staff kept denying. They were stubborn to give check in for 3 pm only. Troublesome staff. Tough to communicate. We had a tough time as we had to change in the lobby and common washrooms. Terrible experience. Never recommended for anyone travel-ling internationally.
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Good location, connected to all hot places of singapore, mart and bus stop nearby
Rated 3.0 by preeti Panwar Solanki . Family Traveller . Dec 08, 2022
Good location, connected to all hot places of singapore, mart and bus stop nearby, all basic amenities available at hotel, staff needs to be more professional.
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Worst hotel ever seen in singapore with such high price
Rated 1.0 by Manishpal Singh . Solo Traveller . Dec 04, 2022
I am a regular traveller in singapore this is the 1st time i got such a pathetic hotel after paying such a hefty amount ! room sizes are very small compare to the pictures shown in the room carpet is may be from ad times comes it’s smells like urinal when u enter the room ! no tea coffee machine also in the room ! there is a old aqua guard and 100 ml glass to drink the water it’s was a nightmare hope i never go there again even if they offer a room for free
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Average hotel
Rated 3.0 by rishabh bhardwaj . Couple Traveller . Nov 26, 2022
Rooms were spacious but staff was not supportive, we asked for extra glasses but they didn't give us.
