The property is centrally located and within walking distance from the main train station and markets. The staff is friendly and helpful, and the rooms are clean and well-maintained. However, some guests have complained about the small room size, lack of air conditioning, and basic amenities like a kettle and drinking water not being available in the room. The breakfast has a good variety of options, but some guests have found it average. Overall, the property is a decent option for a comfortable stay in Zurich.