Grand Mercure Bangkok Atrium

I recently stayed here for 5 days on a leisure trip. Overall, the Grand Mercure Bangkok Atrium offers a decent experience with good breakfast, service, and amenities. The rooms are spacious and comfortable, making for a pleasant stay. However, I did notice some mould near the AC vents in the room access corridors, which is a sign that the property might be showing its age. Unfortunately, the checkout process was a major letdown. Despite requesting to have the checkout formalities completed in advance, the staff handling the process was incredibly slow. I ended up waiting for almost 50 minutes, which was frustrating, especially since they had added tips to the room service bill without my permission. This led to discrepancies in the final amount, and even after multiple follow-ups, they were slow in providing the supporting copies. To top it off, they didn’t even give me a final bill but just showed it to me briefly. While the stay was generally comfortable, the checkout experience left a sour note. I would recommend management to improve their processes to avoid such delays and confusion in the future.

The property is very good. I stayed in sukhumvit ambassador and grand president, but they were not that high-end. Spending fee more bucks on this Grand Mercure Bangkok Atrium booking gave me a good experience. We stayed there for 4 days and my family also loved the ambience and cleanliness being maintained. The rooms were clean, services were good, and indian food options are there at the restaurant. The location of the property is not that great for the party lovers. It’s around 10-15 mins from sukhumvit from a cab. One can use bolt/grab to reach anywhere. No hood options for food outside the Grand Mercure Bangkok Atrium, but you can go to sukhumvit/nana plaza, and have good food. There’s a shiv temple outside the Grand Mercure Bangkok Atrium which was unexpected to us as mostly buddhism is preached in thailand. Overall, it was a comfortable, relaxing, and a good stay. Will recommend this Grand Mercure Bangkok Atrium if you aren’t into late night parties and other things in thailand.

The experience in itself was good. No specific complaints. Location was easy to find. We used cabs and they were able to locate it very easily. Amenities were all okay. The premise itself was clean and neat. The room was clean and had everything. The Grand Mercure Bangkok Atrium staff was extremely polite and addressed all our concerns almost immediately. A few things that could’ve been better: - swimming pool water was cold not even warm. We couldn’t swim for sometime. Vegan food options were not a lot, the food was definitely pricey. Everything in the Grand Mercure Bangkok Atrium was inflated in price. The cab service to airport cost us 2. 5x of what it ideally costs but it was early in the morning, so outside options were limited. Sky train connectivity is less. We need to walk some distance before we could find the nearest station.

Had a very good stay. The room was quite large and clean with a nice view. The breakfast was fantastic and had quite a large spread. The staff was always helpful and polite. The gym is really big and nice. The swimming pool is quite small though. The Grand Mercure Bangkok Atrium is a bit far from the main markets like sukhumvit. Also the phetchaburi mart is quite a long walk. With aged people it may be a problem. If you can book cabs/scooter through grab it's not a problem. That is what i used to do. A suggestion for the management - please change the perfume you use in the hallways. It smells of some very strong and cheap arabic oud perfume and feels a bit irritating. On the whole i would highly recommend this Grand Mercure Bangkok Atrium. The quality of stay and food that you get at this price is excellent.

The Grand Mercure Bangkok Atrium, though old, was super clean and spacious. The staff were very courteous and kind. The reception process could have been faster, but no complaints. The Grand Mercure Bangkok Atrium is situated at the heart of the city and very accessible. The Grand Mercure Bangkok Atrium offers amazing transport service as well. We used the Grand Mercure Bangkok Atrium transportation most times and were very satisfied with the service. There is a grocery shop right next to the Grand Mercure Bangkok Atrium as well as cafes and restaurants nearby. Atm facility is also present. Definitely recommend this place. Gave us a pleasant vacation )

The stay was comfortable. Rooms are spacious and beds were clean and cosy. Adequate toiletries provided and housekeeping was professional. Breakfast was very good with a number of local delicacies to try from. Service was good. Location is not really an advantage as the nearby metro serves different lines. Traffic is quite heavy on weekdays. Check in and check out times can be made more flexible as most of the flights arrive early in the morning and depart late in the evening. Though the Grand Mercure Bangkok Atrium was accommodating the luggage storage and use of amenities after before check in and after check out.

The Grand Mercure Bangkok Atrium is close to central locations like pratunam, sukhmuvit barely kms but due to traffic takes 20mins. 7/11 next to Grand Mercure Bangkok Atrium, wide breakfast spread with some indian options everyday. Hotel needs to be little child/toddler friendly. Breakfast area is generally full as every other day you have some corporate event. Room service and housekeeping staff is good. Multiple lifts so no wait time. Descent swimming pool. Proximity to the highway is good.

Very good Grand Mercure Bangkok Atrium very good staff very nice brake fast very good location near by shoping centar taxi and all transort vichel avail staff very help full imaging exprince for room and Grand Mercure Bangkok Atrium i am stay some Grand Mercure Bangkok Atrium 5 time nice atomspire for Grand Mercure Bangkok Atrium nice food qulaty nice servies very good for all this Grand Mercure Bangkok Atrium and say you r go with family you stat this Grand Mercure Bangkok Atrium

Rooms were comfortable, all amenities were provided. Room was very spacious for 2 adults and 1 kid. We were provided with 4 water bottles per day and the housekeeping said we would be charged for any more bottles. And the charges are exorbitant. You can buy it from 7/11 store next to the Grand Mercure Bangkok Atrium itself instead. Breakfast could be better. The spread is huge, but nothing that indians can comfortably eat. Mostly had bread and fruits.

We booked a stay for 2 nights in avani atrium and have to say it was one of the best properties we have stayed in. We have booked a skyline room and we got it 21st floor. The view from the room was amazing and the food and hospitality is amazing too. Only issue was they have a restaurant benihana which is a japanese restaurant do if you are not into japanese food, you might not like it. Other than that, it was an awesome stay.

Nice, clean, and excellent Grand Mercure Bangkok Atrium. Overall the stay was good. The food was okay. However, the service was not up to the standards. I booked a corner room but at check-in, i was told corner rooms are unavailable! they helped by upgrading to a higher room category but i believe, the corner room would still be better. The service was slow. I had to call multiple times just to get drinking water in my room.

The room was quite good & spacious. We got a corner room, so windows on two sides, lovely brightness. The staff, specifically concierge staff was very good. The lady there, always smiling & greeting. Personal small talks. The breakfast layout was nice, with options of indian cuisine too. Masala chai was a great hit. Overall a good experience, though we stayed only for 2 nights 3 days.

The staffs were friendly and kind. Hotel rooms were clean and perfect. The morning breakfast was not much tasty but it was good.

Good stay for people who will be exploring city

Stay was good. Kids enjoyed the property and swimming pool. Food quality was good too. Staff was very co operative.

Very good stay and service food was awesome many options for indians too, Grand Mercure Bangkok Atrium staff was very helpful in everything from guiding about all roads and places even provided with maps

Excellent support on arrival and they had allowed early morning check-in (8. 30) and next day of late check out by 2. 30 pm. Normally this is not possible in other Grand Mercure Bangkok Atriums.

Had a wonderful stay at the heart of the city...Terminal 21 at walking distance, surrounded by all great shops...easily connected to all parts of the city

The rooms are good but washrooms are very small. Also, the swimming pool is very small. Property is located far from party places. The breakfast spread is big, but the taste is poor and also food is mostly not hot.

Excellent stay at the Grand Mercure Bangkok Atrium, great big rooms, very clean, excellent staff at the reception. I would love to stay again next time i'm in bangkok.

Location, food and services were great. They should be a bit more kid friendly when it comes to food and milk for a 2 year old kid.

It's a great place with a very nice hospitality. They do serve indian buffet breakfast. Room service is also nice.

Location is good. Staff is friendly. Vegetarian/indian food options in breakfast. The staff understands english.

Good Grand Mercure Bangkok Atrium, great breakfast clean rooms and swimming pool. Helping staff. Reaching there is a bit problem as it was earlier avani atrium Grand Mercure Bangkok Atrium and not many taxi drivers know the new changed name.

Hotel is situated makkasan mart and people can easily take a metro from airport to this station, then walk for 15 mins. Great Grand Mercure Bangkok Atrium and have very good cheap transportation concierge. Rooms are spacious and clean, great breakfast spread, ready to help staff 24/7. Overall we recommend to anyone staying inside city

It was good feedback platform

Grand mercure atrium is grand as the name of the Grand Mercure Bangkok Atrium. All facilities are fantastic and the rooms are well equipped. We had a welcome basket of that sweets kept in our room on arrival. Staff is very helpful

Awesome Grand Mercure Bangkok Atrium, luxury facilities & great food. Very cooperative staff

I was not expecting this kind of luxury Grand Mercure Bangkok Atrium at this price. The food was amazing. Breakfast buffet has numerous options including vegetarian and indian. The staff was very friendly and polite. The spa was good. Basically i would recommend this Grand Mercure Bangkok Atrium to everyone who visits bangkok.

The overall experience was great. The Grand Mercure Bangkok Atrium is located on petchburi road which is close to buts line and makkasan railway station and sukhumvit. The Grand Mercure Bangkok Atrium provide all facilities and the rooms are very airy and have view of the city. The Grand Mercure Bangkok Atrium staff is very welcoming and services are good.