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Jaddaf Waterfront, Dubai
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Guest Reviews
Decent stay
Rated 3.0 by Salman Saleh . Solo Traveller . Dec 17, 2024
The rooms were ok. The service was decent. But parking was a nightmare.
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Terrible Stay
Rated 1.0 by Eram Pathan . Dec 04, 2024
The room was very small. And the price are too high for the size of room no proper lights. No inside room slippers and toothbrushes.
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Poor Stay
Rated 2.0 by Mohamed Abdul Fareed K A . Oct 29, 2024
Parking slots is very less
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Poor Stay
Rated 2.0 by Amit Shinde . Oct 24, 2024
I will share reviews about stay since i book hotel for 3 person they have offered 3 bed facility since they are charging 3 person cost. But for that i need to fight to get 3rd bed even i pay for it
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Good Stay
Rated 4.0 by Steffin James . Oct 14, 2024
Stay was good. But nothing special which makes it 4 star. Just an ordinary decent hotel. Rooms are small.
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Rude reception staff
Rated 1.0 by Preeti Ramani . Couple Traveller . Oct 14, 2024
Terrible attitude of the reception staff, not welcoming at all. No parking facilities, at the time of checkout we had to wait half an hour just for the person to check the room. Check out staff was rude as well
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Best
Rated 5.0 by Al Farhan khan . Group Traveller . Oct 07, 2024
Best service with good clean rooms
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Terrible Stay
Rated 1.0 by Sunil Panagattil . Family Traveller . Oct 02, 2024
*Booking and Stay ExperienceA Disappointing Encounter* I recently booked a stay at *Grand Kingsgate Waterfront By Millennium Hotels, Dubai* for two nights. The stay was scheduled for *September 28th, 29th, and 30th, 2024. During the booking process, I specifically chose and paid for a package that *included breakfast. The transaction went smoothly, and I received confirmation that everything was in order. However, upon arriving at the hotel and checking in, I was informed by the hotel receptionist that *breakfast was not included* in my stay. This was incredibly frustrating since my booking confirmation clearly stated that breakfast was part of the package, and I had already paid for it upfront. Things got worse when I tried to resolve the issue. Instead of receiving immediate help, I was told that it would take *48 hours to investigate and resolve my complaint. This timeline made absolutely no sense, as my stay was only for two nights. By the time, my stay would be over, and I would have already checked out. In the meantime, I had no choice but to arrange breakfast from outside at my own expense, which was both inconvenient and costly. It felt as though I was being penalized for their mistake. When I asked about a refund for the breakfast I had paid for but did not receive, response was even more disappointing. They informed me that *they couldn’t refund my payment. This response was unacceptable, given that the mistake was on their end, and they made no real effort to offer compensation or a quick resolution. This whole experience has left me incredibly dissatisfied.
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Worst hotel
Rated 1.0 by Basil Rahman . Business Traveller . Sep 21, 2024
One of the worst hotel i have stayed in my entire life. I should have checked the reviews before booking thats the mistake i have done. Staffs are rude especially the receptionist and rooms where small and felt cheap. Changed the rooms 2 times because of bad smell and the check out process also took a long time as the hotel staff were checking the rooms for long, they might think that we have stolen something or broke something at room. The parking is the other issue, no proper space and someone has banged on our car in the parking and hotel staffs doesn’t know how it happened. Please never book this hotel location: terrible service:horrible room: no space/felt cheap staffs: rude price: expensive compared to other hotels
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Terrible Stay
Rated 1.0 by Geovanni Dariano . Couple Traveller . Aug 27, 2024
From reception room service and housekeeping not very welcoming you can’t even ask for water stayed for 2 days without room cleaning and all
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Terrible Stay
Rated 1.0 by yasir sharffudden . Aug 22, 2024
Food and location and room olso not good. Food very bard
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Excellent Stay
Rated 5.0 by Abdullah Ibrahim Sanghar . Jul 06, 2024
Everything is very good
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Nice and quiet
Rated 5.0 by LESTER IAN ALVAREZ . Couple Traveller . Jul 05, 2024
We’ve stayed here for couple of times. Hotel is nice, quiet and budget friendly. We will definitely book again.
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Absolutely gorgeous hotel
Rated 5.0 by ABDELRAHMAN SHEHATA . Jul 02, 2024
It was a good set up and the room is comfortable and the area is quiet and the service is organized and the cleanliness is great and the corner is good and the reception treats it for bugs
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Not satisfied with the service
Rated 1.0 by Neeyati Prakash . Family Traveller . Jun 23, 2024
The food was not good and the parking is very very congested also the location of the property was not mentioned correctly
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It was average
Rated 3.0 by Naveed Malik . Couple Traveller . Jun 22, 2024
It was average the staff is not well-trained. They didn’t know what talk to customers except that the hotel it’s average.
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Excellent Stay
Rated 5.0 by Rajendran Mandamparambil . Solo Traveller . Jun 12, 2024
The property is very well managed and maintained. The team at tge front desk is extremely professional, polite and friendly and willing to help anyone in need
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fake information
Rated 1.0 by Moideen Faisal . Family Traveller . Jun 02, 2024
mentioned breakfast’s free for a gold membership once i reach here they don’t anything about
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First and lasttime.
Rated 1.0 by Michele Alizzi . Couple Traveller . May 19, 2024
First and last time. About location and hotel it s good but service was something incredible. They made me pay 155 aed for a stain due to an eucalypti cream for backache. This is simply because they were not able to clean properly.
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Wonderful staying with this hotel
Rated 5.0 by Yousif Al Darmaki . Business Traveller . May 10, 2024
It’s short stay however it was wonderful room was nice clean will organised nice staff and friendly
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