Room was large and very nice but extremely hot at times, I'm sure I would've been provided with a fan should I have asked but I didn't as I was in and out due to work, so that was on me, not the hotel. Staff were fantastic and nice relaxed feel about the place. Would definitely stay again when in the area.
All good , staff wonderful but long wait for food ( over an hour owing to big party in hotel and ? Pub being busy ( got impression that big party that was in , was meant to be at pub but pub too busy and loud with garden party which had extended inside !!! ) Saying that , would not stop us staying again x
Nice hotel and good value for money. Shame about the 11 oclock check out on the Sunday and the breakfast that finished at 9:30. Apart from that, the hotel was clean and comfortable.
Food in restaurant was excellent
Staff extremely pleasant and helpful
Room cleaned every day to a high standard
Only complaint was shower pressure and operation was not very good
I stayed with my 7 year old daughter for one night only, we arrived late and left early so was not here long. Room was clean and comfortable, staff were lovely, food was lovely and there was ample parking. Qpuld definitely stay again and was really happy with the price.
Poor WIFI and Rubbish Shower
when i first arrived was given a room with no table or chair and i needed to work from the hotel. Went down to reception and then they moved me to a room with a table and chair. Went straight to sleep and woke up early as the blind in the velux window was letting through light. Went out for breakfast and got back about 1. Tried to work but WIFI was so slow that i only had 1 bar in my room. Managed to send out a couple of emails but that took longer than it should. So decided to have shower and find wifi somewhere else. The shower was freezing and the flow was terrible. so decided to pack up and leave. Went to reception and told him i was checking out a day early as WIFI rubbish and shower rubbish, he just smiled.
It was good value for the price I pad
Journey to Newcastle from somerset to watch footba
It was the hottest day of the year, and we couldn’t get the radiator off. The shower head was loose on the holder and squirted water in the wrong direction. which didn’t make any difference because we couldn’t use it as only really hot water came out . Plus the wall had dents in it . Would have told reception but no one was there when we checked out . Dredful place ,won’t be back.
Only complaint was shower water pressure was very low
Everything else was great, food was excellent
Fantastic staff at this hotel.Room was spacious and clean.
Terrible mattress holes in bathroom door loose taps in bathroom ,noisy guests
Comfortable, spacious room
Comfortable, spacious room. Very hot as the radiator was on full but easily remedied. Double and single bed in room. The en suite bathroom had the luxury of a bath and plenty of hot water. A lovely stay.
Staff friendly.
Room basic but clean.
Overhead lighting poor if you want to work at the desk at night.
Hotel wi-fi didn’t connect at all despite password access.
Good parking
Fantastic stay, good food, nice rooms brilliant facilities, friendly helpful staff.
Some of the rooms would benefit from a Wi-Fi booster.
No transport and they don’t care how you get to the city even when the area is flooded
The staff were excellent and the cleanliness of the room
Friendly, good value stay
Friendly hotel, easy free parking, WiFi, small single room enough for me on this occasion, and a good value price. Would have liked a bit more window in the room but for the price it's fine for one night.
Room was a good size however it was very hot, not a very powerful shower, breakfast was very expensive for the quality.
Staff very polite and considerate, lovely place to stay, would certainly go again.
Long wait for a receptionist when we arrived to check in - only member of staff on duty had been escorting potential clients around wedding facilities but unmanned reception not very welcoming. Room comfortable but some minor maintenance needed - links missing in vertical blinds, and bathroom door binding on frame making loud creak when trying to shut the door. Broken back to TV remote so batteries exposed. Breakfast ok but expensive at £15.
