Front desk told us they didn't have an extra blanket for my wife. That was not true, of course, but what kind of staff ethos permits people to give guests blatant lies to avoid doing their jobs?
The hotel was clean, up to date, and had great amenities. At check in and check out, the staff was friendly and helpful. The breakfast area was nice with fully stocked items.
stephanie.familyOct 29, 2024 Clean, great breakfast, staff were wonderful. Location is amazing. Absolutely staying here again!
Always clean, staff is friendly, especially the woman who keeps the breakfast stocked.
Great hotel just needs better care
Hotel seemed very clean and up to date. Great looking hotel, great service, nice gym. Negatives I had with the hotel was that the shower head leaked, mold growth around the tub, and the beds aren't the most comfortable but that is more of a personal preference.
Nice clean room. We didn’t have a blow dryer, but Eric at the front desk got us one super quick. Nice hotel, we would stay here again.
It was a good hotel definitely will be back
robert.familyNov 04, 2017 I didn’t like being woken up by a loud party at one in the morning and people running up and down the hallway. I’ll sit in like the fact that the manager never got back to me when I brought this to the hotels attention and it’s still not gotten back to me over a week and a half later despite numerous calls.
Very clean. Friendly staff. Comfortable room. Decent breakfast
marilyn.partnerAug 20, 2024 It’s nice and near the outlets
shelley.partnerOct 15, 2022 Very very nice staff. Extremely helpful.
Very comfortable and affordable 👍👍
robert.partnerJul 28, 2024 No housekeeping service unless asked!!!! If u want to have your room to have maid service each day.. if not u got service every other day. U supposedly we're told this at check in, was not told. Imagine when u came back to rm and found it as u left it that morning, this is at 9PM go front desk told the policy had to ask for clean towels, talk gen mgr next morning, she was not pleased said she, would have it done ASAP. Imagine when I came back that night it still wasn't done.. went from desk, desk clerk was surprised she checked her clip board my rm was suppose be done. Well had to ask for more clean towels,..so in the 3 days there to maid service, no trash emptied , no bed made.. finally at check in you were supposed to given a bag with 2 bottles of water never happened.. sounds the gen mgr has a problem with the staff?? U have lost a long time customer..
sarah.partnerJul 22, 2024 If you are going to the renaissance festival this is a great option to stay at! 5 minutes way easy to get to and from Faire. Great staff Jasmine was amazing. She had to check in a lot of people during the nationwide glitch but she was calm and inviting in a potentially very stressful situation. It was a nice room and quite and stress free.
Nice staff, clean room, very nice place
carina.familySep 20, 2016 Accommodation
