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You are booking hotel for more than 30 days

Review Of Sheraton New York Times Square Hotel0123401234

Midtown Manhattan, New York | 7 minutes walk to Times Square

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    3.6
    Very Good

    63 Ratings, 28 Reviews

    excellent
    35%
    very good
    24%
    average
    24%
    poor
    8%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 2
    • 2
    • 1
    • 4
    • 5
    • 4
    • 2
    • 3

    Rating Categories

    • Facilities3.5
    • Room4.4
    • Cleanliness3.7
    • Value For Money3.7
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    This property is located in the heart of Times Square, making it an ideal location for tourists. The rooms are decently sized and well-maintained, with good housekeeping services. However, some guests have complained about the lack of cleanliness and rude staff. The property charges hidden fees and takes a long time to refund security deposits. The breakfast is expensive and repetitive, with limited food choices. The property needs renovation and better customer service training for its staff. Overall, the location and room amenities are the key highlights of this property.

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