The condition of the motel is very run down, stairways and parking areas had lots of trash around, room wasn't clean, graffitti on the walls and mirror, heater vent was off, vent in bathroom was hanging off the wall, window frame was broken, curtains had holes in them, only 1 bath towel for 2 people. Bed was comfortable and the tv worked but that was the only good thing about it.
Policy and procedure OR hustle and theft?
I booked this room on Hotels.com, did the non refundable because I was literally in the parking lot when I booked it (yes, for the discount) - I walked inside the lobby and the woman wanted government id for everyone with me - including my young niece who has none, when I explained we did not have the requested docs, she told stated that was a none negotiable and that it was best she cancel and refund my room right then because she would be kicking everyone without valid id off property either way. I was frustrated but appreciated her no nonsense attitude and honesty prior to losing money- so I thought…. It’s now been almost 2 weeks and no refund or response to any attempts to communicate with that office since. What seemed to be a mutual understanding and simple solution to the situation, was any but. Basically I lost almost 100$ for reasons beyond my control, and they were able to pocket the cash, and probably rent the room again immediately after, making it quite a profitable little “policy” for such a run down and sketchy motel.
Once again Motel 6 Midvale, Utah delivered. Room was clean so clean my white socks didn't get dirty. Front desk attendant allowed me to check in 30min early and the room was clean and smelled wonderful. Heater worked showers were clean under the bed was clean toilet clean no drug paraphernalia floor was immaculate. TV worked lights worked and the grounds were kept clean. Thank You Motel 6 for yet another great experience. To the front desk attendant Your awesome. I believe her name is Maria. If that's wrong I apologize. Thank you for your kindness.
Front desk attendant who's name escapes me was absolutely excellent, friendly and helpful.
juanito.partnerFeb 12, 2024 La toalla está rota,la mesa está quemada,el control no tiene la tapa,el check in nos ISO esperar mucho y estaba el teléfono tardo mucho en darnos la tarjeta de la avitacion ,la lavandería estaba sucia y no tenía jabón la máquina,el pasto tenía popo de perro,el cuarto tenía una toalla.
When I first arrived they gave me a key card to upstairs because the entire bottom of the building heat is off I go to the room and open it just to see I just walked into a occupied room I went back and got a new room the room was poorly cleaned but overall satisfied
They were extremely rude!! We ended up not even checking in or staying there.
When I arrived they told me that I had requested a room with a refrigerator. I said yes. The lady said well we have a room with a working frig but there is no heat in the unit. She asked if that would be ok. I told her no it was Jan 14th in Utah. She said well let me see. She said she could upgrade me. When I got to room I left my bags went for dinner. When I came back and looked at room closer it was dusgusting. There were gaps in front door where you could feel draft from ouside. There were blood stians on bedding along with many many other stains I dont even want to know what from. The restroom was dirty and when I turned the heat on it sounded like a old car trying to die. I packed up my things and left. wenty to front desk and told her my issues and that I wanted to leave she would not refund. I was trying to save a little money but will never do that again. This place should be condemed. I have video of the room if you want it. I would not assciate your business with this place. I ended up moving to La Quinta in South Jordan it was $50 more per night but it was great. As a matter of fact Im going back there in March and will stay there for sure.
If you could get a refund for me from motel 6 that would be great.
disappoint not motel 6 standard
very disappionted not up to motel 6 standard
room was warm
not given room ordered online service third country communist!
Too cold, not heat in 20 degree weather
carlene.partnerDec 12, 2023 If your a stay over they don't clean the room or replace tissue...
There was no microwave there's no refrigerator the ice machines didn't work and the heater didn't work. It was cold very cold. I got the place to get in Out of the cold spend couple extra dollars if possible And stay at one of the many places located directly Next door
The only part of my entire stay and did not sit well with me, was that on my second night of my stay 12-9-23 as i was about to exit my car after parking it I was approched by a security cop guy and he said exactly this " I'm going to go ahead and guess that you dont have a room here". I was a bit confused by what he had said and after his repeating it i informed him i was in fact a registered guest and and did he want my room number and that i also have my parking pass placed on my dash as i was instructed. After hearing this and my friend walking up to take my dog inside the room he mumbled what i thisk was an apology and then got in his car and drove off. I am very pleased that there is security guards on duty at night although i would hope they be more people friendly. His words of choice were more like an accusation rather than an inquiry. He alarmed me rather than me feeling safe. Im truly love staying at this same hotel and enjoy my peaceful time there. I was a bit bothered by this paticular situation but overall it was an awesome stay and great service. Motel 6 Motive
Little rough in the area room is fare
carlene.partnerDec 09, 2023 Quiet clean place
Heat did not work well so we were cold. Also, we had a mouse in the room that we saw and heard... Not good.
crystal.family_with_childrenNov 26, 2023 Roaches, filthy mattresses, invading of privacy , very rude . Stained towels with blood and urine . Fridge is not cold enough for food . Staff has really bad attitudes upon asking for cleaner sheets and towels., harassment from the security guards and front desk managers and sexual harassment which was reported yet nothing was ever done . Homeless people or those on drugs trying to open your door throughout the night ., outside and conjoined door. People breaking into the rooms cops called there constantly , stray dogs running around . No heat no AC , water leaking inside from the windows on to the bed. They do their own personal charging as far as your stay not the online or regular $amount . Let’s just say you’re better off spending that $100-200 nightly stay at a respectable cleaner hotel it’s worth it to sleep somewhere safe especially if you have children to protect .
30 degrees heater not working,
Have TV but no remote, staff didn’t know what he doing..
No working TV. Front desk lady was very nice, but the place is rough.
