Very disappointed. Paid almost $500 dollars a night for a room with a broken TV and old moldy grounds left in the coffee maker. Asked twice for the TV to be repaired/replaced and was assured each time that it would be taken care of - never was. Decent breakfast and friendly staff.
trina.partnerSep 06, 2024 5.0Suite was clean with everything you need for an extended stay..
kelsey.family_with_childrenJul 14, 2024 5.0Amazing stay. Great attentive staff. Everything clean and stocked. And great breakfast options that change daily!
This Resident Inn is not a good representation of the overall chain. One of the showers in our 2BDR did not work well with loud sounds and the water throughout only cold to warm in both bathrooms. I was also disappointed that there were no ice machines available to guest.
Spacious rooms with desk/living/kitchen space. Comfortable bed!
Stellar service and beautiful location
5.0Superb service! Manager Richard Proco went over and beyond to take care of needs. Staff was very friendly and helpful at the desk, at breakfast service and in my room. Keshawn and Carla were especially great, as were two other late night desk clerks. (Kindness is just what one needs after working long days.). My suite was a wonderful place to get a lot of remote work done, and the facilities allowed some relaxation with a lovely patio, nature area, well-kept pool and tennis courts. Close drive to UMich, and walkable/drivable to a bus commuter lot. Next trip to AA, especially vicinity of Univ of Michigan North Campus, do stay here.
sandra.familyAug 25, 2023 4.0We loved the hotel. The only downfall was we never got a cleaning. They only clean 3 days a week so we had to ask for more towels at the front desk.
halley.partnerJul 24, 2023 5.0Wonderful hotel! The Breakfast was fantastic every morning! Friendly staff. Love all the walking paths around the place, workout facility, and basketball court.
julian.family_with_childrenJul 07, 2023 5.0they had really comfortable rooms and a really delicious breakfast, this was a great stay
Amazingly large room. Love the furnishings. Pillows and bed very comfortable
We booked a king bed, and got one that was smaller than our queen size at home. And the mattress was way too soft.
dakota.partnerFeb 11, 2023 5.0The room was very cleaned, and organized. Dishes were provided in my suite, as well as detergent to clean them. It was very easy to navigate the hotel. The complimentary breakfast was phenomenal!
denese.familyNov 07, 2022 5.0nice pool
The breakfast buffet needs some work. Same thing all 6 days. No bacon even once. Scones/bakery items dry.
ashley.familyApr 03, 2022 5.0The suite had an excellent layout and was very functional for our family. The room was recently renovated and very nice. The building was very clean. The pool was very large and the hot tub was nice. The pool area was clean and well maintained. Staff were very friendly and helpful.
verified t.familyAug 14, 2021 5.0The suites are excellent and well appointed kitchen love full size frig: plus it’s close to everything
verified t.partnerJul 19, 2021 4.0Staff friendliness, convenience and cleanliness of the facility is a plus for this property. There are minor facilities issues that need to be addressed but may have been one time as it relates to our experience.
verified t.familyJul 14, 2021 3.0The sofa bed was an unusual size and was only appropriate for one person. This was ok for our needs but should be clear on the website. The building was fairly recently renovated but had a lot if damage at corridor walls due to cleaning carts and flooring and paint damage in the room.
It was great. Awesome seevice
verified t.selfMar 23, 2021 3.0Room was on the nicer side, but hotel was incredibly loud 24/7