The sleeping pod was efficient and served its purpose. I wasn’t expecting a television, snacks and water, but they were a very nice touch. If you’re traveling out of Hanoi and you have an early flight, this is a great option.
Bathrooms far away, lighting needs to be greatly improved, air conditioning needs to match the type in T2
Principle is good however it was a little pungent and the antiquated rattling mini aircon makes impossible to sleep, it was unbearable and couldn’t regulate it nor was it cool even when set to 20. There was a fan but that even noisier, had to turn everything off and swelter. Airport closed down at night so no food options. No shower facilities but for some might not be an issue if only spending a couple hours there but for me spending 7 hours after arriving 2am it was an issue. Toilet facilities only 50m away but avoid these as pods on level above main terminal and obviously only intended for maintenance staff. There are plenty hotels within 10-15minute ride even at same price and offering shuttle ( don’t know about two am but saw buses running) so go down that route and at least have a few basic comforts. I booked purely bast on guest rating of 10 but how it’s given that score I don’t know, perhaps cockroaches have started vacationing in Vietnam. Staff were very polite no issue here
thomas.partnerNov 27, 2023 It was quiet and safe and soundproof. Fantastic for a overnight layover
marilyn.partnerOct 28, 2023 The pods are very unique and convenient. More airports should install this on their properties.
I would not recommend this anyone. The room is very small. it is not really located in the terminal. I have to take a taxi there.
I got scammed the staff. I originally had 2 boxes. Some staff members told me I had to break 2 boxes to 3 because they were too heavy. I had to pay them about $40 to "help" me. It turned out they were wrong. The airlines told me I was allowed to have 2 boxes only and the weight was fine. I ended up leaving a lot of stuff behind.
ingrid.family_with_childrenJul 23, 2023 The check in experience was super smooth and fast. The receptionist was super professional and helpful!!!
Sincere efficient reception
I am very pleased with the 24 hrs services
The room is clean. Service was good. 24 hours receiption and wake up call 4am was punctual. The disadvantage is toilet too far and no shower. Overall for a couple of hours stay over is good.
brenda.partnerApr 21, 2023 The pod itself was fine. However, the top mattress on the bunk was very hard compared to the bottom mattress. Also, the bathrooms were too far away. The service was great!
Small and clean serves the purpose for us because we didn’t need to leave the airport.
Sharing with other airport public toilet.. no showering
Not suitable for overnight. If just for few hours rest than ok.
verified t.familyNov 28, 2019 Convenience ( property is at the air port)
friendly helpful staff
no attached washrooms (across the corridor are public washrooms) , no facilities for showers or towels provided
verified t.friendsNov 14, 2019 It was a good place to stay. We came in late from Sa Pa and had an early morning flight and had a bunk bed. The air conditioning worked great and the bed was a little stiff but overall it did the job! I would have come back if I had to do it again.
The customer service was excellent, the sleep pod itself was brand new, and cleanliness was excellent. We only needed the sleep pod from about 3 pm to about 11:30 pm because our flight was at 1:40am from Hanoi, Vietnam to Osaka, Japan. We knew we had showering facilities available at the Kansai International Airport (Osaka, Japan) so that was not an issue for us. The problem for us as Americans is that we would have preferred softer mattresses. The top bunk was very hard to sleep on. But is was still better than sleeping on the airport chairs or floor. Value for the money awesome! It served its purpose for us. Win-win.
verified t.partnerJun 28, 2019 So convenient. A great cool spot to rest between flights.
