Amazing time in Arctic treehouse hotel.
It's a beautiful place and we absolutely love it. Service is really good and efficient .
The treehouse is definitely something special.
Super comfortable bed and restaurant is amazing.
The private sauna is nice, but when you are at balcony, you can see people pass around you. Only this part we are not so sure when we were enjoying private sauna.
joseph.partnerNov 23, 2024 This property is absolutely amazing. Ritz Carlton level staff, service, activities and amenities. I can’t recommend this hotel enough.
The actual room is cozy and nice however the remainder of property is quite underwhelming given its reputation. Breakfast is very average. The community sauna is far away from the rooms. The aurora viewpoint is difficult to get to in the dark. For the price point would probably stay elsewhere next time.
Great surrounding, quiet, friendly and helpful staff.
Will stay again next time
Great hotel. Comfortable, quiet and very cool looking rooms! Also you can walk into nature from the hotel. I’ll definitely stay there when I have a chance to go to Finland again. Highly recommend to anyone.
andrei.family_with_childrenAug 04, 2024 Overpriced tourist trap with very small rooms and bathrooms. Check in was slow as the property tried to surcharge for a baby crib (hidden charge). Coffee maker was a hit and miss, bathrooms are un ergonomically furnished, the sauna was not hot and outdoor deck is very noisy due to traffic on nearby highway. All in all, a missed opportunity to shine though a brilliant money making machine for those Santa enthusiasts coming in peak season. Some positives, breakfast service was excellent and overall staff as well. Serios issues are the health and safety hazard on the unprotected sides of the deck and the works in progress in alleys
arturo.partnerJul 02, 2024 We arrived at the property at around 4 pm, to find the doors locked and with an added external chain to lock them. There was a sign saying they were closed for summer renovations, from May to end of July. I don't understand how they took our reservation if they were closed. We had to pivot immediately to get a room at the Arctic Light Hotel, which is a great option.
adriana.partnerApr 17, 2024 Great place to stay, friendly staff and beautiful property.
All good except restaurant staffs
This is a very fancy and comfort hotel. The rooms are incredible cozy and beautiful. I definitely recommend it. Ideal for couples stay
babaji.partnerMar 04, 2024 Good place. Staff response was always prompt and lightning fast.
leslie.partnerFeb 09, 2024 Perfection in Lapland. There is no faulting this property, the room was superb and offered unspoiled views. The bedding is lush, ensuring a good nights sleep. The bathroom is small but functional and the heated floors are wonderful when you’re stepping out of the shower.
The breakfast included was delicious and was a great way to start each morning. All of the standard fare plus a few extra treats each day.
Dinners are divine and the cocktails are creative and delicious.
The location was very central, only a 10 minute drive to downtown Rovaniemi and less than 5 minutes to the airport and Santa’s Village.
Overall, Is it worth the hype? YES!!
Ok, but not up to expectations
Honestly, we were a bit disappointed. For the cost of the hotel (£600+ per night), we were expecting something more impressive - the concept is great, but the execution isn’t quite up to it - the rooms are rather small (esp the bathroom) and in ok not great condition, bed is ok but again no bigger than a standard double and not overly comfortable. The other piece is the need to pay extra for many things - e.g a cot cost €50 per night extra (expensive in a cheap hotel but pretty disappointing an extra here). The main building is rather lovely, cosy and with a good restaurant (dinners and breakfasts were good). Staff a mixed bag - porters and restaurant staff were great, checking group very much less helpful / pleasant.
lesley.partnerJan 14, 2024 This place was absolutely amazing! Staff was always very attentive and responsive. Very close to Santa Claus Village and Rovaniemi City Center. Food was delicious and room service was very convenient.
Must to try this beautiful place
Amazing and I love it so much
this hotel was amazing I'd recommend for couples, families or friends. the views from the window are amazing. The staff couldn't do enough for you, everything about this hotel was magical
jeffrey.partnerSep 15, 2023 Every aspect of the property from Stephanie at reception, to the breakfast staff, to the grounds and especially Polyanna made this a memorable visit...Thanks, for everything !!!
Beautiful accommodations and forest area. A must stay.
sheila.familyMar 29, 2023 Unique, once in a lifetime experience for us. Only complaint is we didn’t see the Northern lights.
Amazing hotel , amazing staff , out of this world , will come back for sure
Thanks for everything!!!
