Review Of Sheraton Bali Kuta Resort

One of the best 5* hotel in kuta, bali

Rated 5.0 by Mayyank kaul . Group Traveller . Dec 11, 2024

I loved everything about the hotel, except the traffic. Food, ambience, quality, service, everything was awesome.

Room exactly as described

Rated 4.0 by Kriti Awasthi . Family Traveller . Oct 27, 2024

Great food. Excellent service. Great room. Difficult to find fault

Mind blowing experience

Rated 5.0 by Sukriti Singh . Couple Traveller . Sep 04, 2024

Mind blowing hospitality, services. View, convenience to places. Really enjoyed the stay for 5 days

Beautiful stay

Rated 5.0 by Ankush Singhal . Couple Traveller . Aug 07, 2024

Nice stay and perfect location and breakfast is also very nice and from pool you can see perfect sunset

A memorable stay at sheraton, kuta, bali!

Rated 4.0 by Obula Reddy Ankireddypalle . Family Traveller . Jul 28, 2024

*we stayed for 5 nights at sheraton, kuta, bali* *location* the property's location is simply superb, offering a direct view of kuta beach and stunning sunset views from the swimming pool, restaurants, and beachside rooms. *food* breakfast was excellent, and it was nice to have indian cuisine available. We particularly enjoyed the special uthappa, thanks to the chef. However, we couldn't enjoy the food at the italian restaurant as the taste was different, with hard garlic bread and less/no cheese on the pizza. *amenities & services* the staff was very nice, caring, and supportive. They received us well and escorted us to the check-in reception. The snacks provided at the check-in reception were really good, and we appreciated the reception staff for providing the room a bit earlier than the check-in time of 3 pm, though a 3 pm check-in time is too late in the day. An official check-in time of 1 pm or earlier would be better. The amenities are good but could be improved. For example, the shaving kit provided was of low quality with sticky paste and a low-quality blade. The soaps provided were not great, while the shampoo, conditioner, and body lotion were good. Liquid body wash was provided after 2 days of check-in, which was much better than the body soap, though it was provided late. Tv/music was not clearly usable and not user friendly. Wifi was disconnecting frequently, may be due to the faraway location of the room. Didn't find a gym around, though we would have asked for its location. The swimming pool's location is great. Room cleaning was excellent, and the staff did a great job. Coffee/tea/sugar pouches were not enough to cover 2 people per day while we were 4 staying in the room. The locker provision was great and helped us secure our belongings while we were out during the daytime. Beds, blankets, and other amenities were very good.

Poor Stay

Rated 2.0 by Puneet Garg . Jul 22, 2024

We stayed at sheration bali kuta for 3 nights. The hotel is at a good location but in the center of all the hustle bustle (read traffic, traffic and traffic. Overall the hotel is neat and clean, room service was really good. We were personally attended to by the hotel staff and every minor detail was very well taken care of. However, the hotel has bad restaurants. In 1 occasion, we had to wait endlessly for a relatively small order. On another occasion, the italian restaurant served tasteless, over-cooked (near burnt) and stretchy pizzas.

Excellent Stay

Rated 5.0 by Pranjal Borah . Family Traveller . Jul 21, 2024

Hotel stuff behavior is very impressive also the location is very good, food quality is very good,

Awesome stay at sheraton

Rated 5.0 by Abhishek Sinha . Family Traveller . Jun 13, 2024

As usual, staying in sheraton hotels is an excellent experience. This one particularly is ideally located if you want a quick walk to beach, mall, nice restaurants. Staff is super friendly.

Excellent Stay

Rated 5.0 by Nishidh Pagaria . Group Traveller . May 29, 2024

Amazing location and view from resort. Hospitality and service perfect. Located at heart of bali.

Excellent Stay

Rated 5.0 by Sameer Agrawal . Family Traveller . May 24, 2024

Great stay. Nice location, easy access to beach mall and lot of restaurants. Great service, housekeeping was amazing. Rooms are well appointed too. Only improvement area is in terms of breakfast options for vegetarians

Excellent Stay

Rated 5.0 by Mohamed Mansoor . Family Traveller . May 05, 2024

My special thanks to YASA house keeping …Breakfast is awesome and the Pool at Beach front is tranquil..Perfect location

Good

Rated 4.0 by Atul Langote . Family Traveller . May 02, 2024

Good property. Less food choice for indians. Can do better by hiring someone with english speaking skills.

A Memorable Stay at Sheraton Kuta Bali Resort

Rated 4.0 by NISHANT VARSHNEY . Couple Traveller . Apr 22, 2024

I recently had the pleasure of staying at the Sheraton Kuta Bali Resort for a duration of 4 nights. The experience was largely positive. The rooms were excellent, well-maintained, and provided all the necessary amenities for a comfortable stay. The highlight of the room was the ocean view from the balcony, which added a serene touch to the overall experience. However, the room was situated quite far from the front side of the hotel, which somewhat diminished the expected view. What truly stood out during my stay was the polite and supportive staff. Their professionalism and dedication to service were commendable and added significantly to the quality of my stay. . I would recommend this resort to anyone looking for a comfortable and enjoyable stay in Bali.

Stay at sheraton

Rated 4.0 by Rajeev Kumar Jha . Family Traveller . Feb 17, 2024

Walkable beach, shopping centre, nice bf variety and well behaved staffs. Room view also is good but no other amenities apart of swimming pool

Stay should be better to match sheraton experience elsewhere

Rated 3.0 by Musharraf Faruqui . Family Traveller . Nov 24, 2023

Make stay more tourist friendly. Need pick up & drop from airport & also need travel guidance. Place a guide or some itinerary in room. Should improve at hosting in such touristic place

Great location

Rated 5.0 by NITIN NITIN GUPTA . Family Traveller . Oct 27, 2023

Sheraton as one expects from it, lives up better than expectations. It is in fromt of kuta beach, on shopping mall road and among the lively kuta market. Check in and check out was hassle free. We booked a big room with two double beds for our family including 2 children age 14 and 9 years. No extra bed was needed. It has a big swimming pool overlooking kuta beach. Breakfast was great and the best part for vegetarians like is that they had inclusion of indian dishes like a loo parantha, ch-ole and dosa. Moreover one can easily find good indian restaurants nearby.

Excellent Stay

Rated 5.0 by Rajat Gupta . Aug 16, 2023

It was a pleasant stay with luxury and delicious food

Good stay great staff

Rated 4.0 by Bangaru Venkatesh . Family Traveller . Jul 15, 2023

Wonderful staff and a great location at bali. Hotel facilities was good. The breakfast counter was having a huge spread.

Beautiful property with excellent hospitality

Rated 5.0 by Bhupesh Arora . Family Traveller . Jul 05, 2023

I stayed at sheraton bali resort for 6 nights 7 days for a holiday with my family. Their hospitality is amazing, rooms are quite spacious and good. Loved the ambience. After all marriott is marriott. Thanks for giving such a good time to me and my family.

5 star name and zero star service

Rated 1.0 by Navneet Singh . Couple Traveller . Jun 12, 2023

First of all the description of the room was not proper and when we reached there they just gave us a random room just for the sake of giving a room. Had to raise the issue a couple of time to get a proper room. The property was not well maintained at all. Even after paying a fortune for the room, the services provided were not good. They did not keep the basic things in the room. We had to call for each and every thing. And the service would take minimum of 30 mins. There was an incident where their card machines were having issue and they followed us around to get the transaction done. Even though we stayed there for 9 days they did not believe us until a “westner’s” card also faced the same issue. The worst sheraton i have ever stayed in.